I asked for cilantro lime rice. That's not what I got! I am a rice eater. And that was not cilantro lime. I love cilantro lime rice. I was so disappointed!!! The man act like he was scared that he would put too much on. The little amount they serve was toooooo much for the price. I am a former employee of Moe's in Norcross Ga. I guess the less on your bowl the more the price.
Trice Bailey
I came in to use my coupon that expires today the cashier still charged me $2.79 for a drink when the drink was suppose to be $1 with my order.I asked for a burrito and asked if it could be placed inside a bowl since it always fall apart and was told that I’ll have to be charged for the bowl which is ridiculous.I’m very disappointed and unsatisfied with my visit today.
Atmosphere: 2
Food: 3
Service: 2
Evangelar Henmy
Fresh choices taste overload. Lots of seating. 2 burritos $36 because we loaded them with everything beef chicken and steak extra extra queso
Atmosphere: 4
Food: 5
Service: 4
Imani Armor
When I walked in I was immediately greeted by the staff . They got me through the line very quickly and with great customer service , this was my first time visiting this location and I will definitely be back again . Maria , Raul and Mickey Great job keep up the good work .
Atmosphere: 5
Food: 5
Service: 5
Ty Scales
I went to Moe's as I do at least once a week. I live in the area, and it's generally a fast and budget friendly meal. On this particular day which is 06/11/2025 at around 6p.m. and I was dining in as I usually do, and I decided I didn't want a beverage, and ask for a cup of water, and the young lady at the register at the time declined to give me a cup, and stated they no longer give out cups of water. I was baffled, but proceeded without conflict. But what disturbed me was that as I was dining I observed another lady come in, and ask for a cup, and was given one for water. I feel completely stereotyped and discriminated against. I will be filing a formal corporate complaint as well. I've been coming here for years. I've never consumed anything I didn't pay for, and I've never asked for water and deceived the business and got a beverage instead. So I'm completely insulted to have experienced this treatment. The name on the receipt says Terry, but I don't believe that's the name of the young lady on the register at that time, I believe she was working under someone else's login credentials
Food: 3
Service: 1
Rachel Patterson
This location used to be my favorite, they had the coca-cola freestyle machine, it appeared as corporate or upper management visited this location quite often so it was always pleasant, fast and clean. This has changed over the months, to the point, I have to write a review. To start off with, they removed the freestyle machine, and although corporate still comes to this location, I don’t think it means anything. Let me start by saying, I love Moe’s. I get the same thing each and every time and eat Moe’s multiple times a week. This location is just close to me on Mondays. However, they charge for things that other locations don’t. Like I just mention, I eat multiple times a week, so I viait Moe’s throughout the city. Getting basically a bowl of rice and 3 veggies and 2 sauces on the side with a cup of queso no chips each and every time! They charge for filling your cup of queso up. Why? They charge for putting a size of cheese in a side of queso cup. Why? They charge for lettuce going in the size of the cup of queso. Again, why? I like my food the way I like it and I don’t mind paying extra when needed. But the problem for me is other locations don’t do charge extra AT ALL. The only reason why I ask for the size of my items on the side is because after visiting other location, this is the way they did it. So I figured well let me ask for this way when I go to my Monday location Moe’s. Just today I was charged for a bowl of rice not an actual bowl price because literally I’m getting rice, a few veggies on the side and a cup of queso, no chips. I come here and I’m charged sometimes $13+ and other locations they don’t! So for me idk, if this location doesn’t follow the same ethics or procedures that others. But for someone that visits here every week, it’s a complete turn off. Because I spend plenty of money at this location alone and hate the penny pinching this location always results to. Not to mention, the rice is always hard or crunchy not fluffy or soft like other locations. If they want to charge extra for everything, then atleast let the food be amazing.
Atmosphere: 1
Food: 1
Service: 1
Connor Butterfield
Non stop screaming from the Kitchen. $1.99 for a water cup. Go to chipotle and save yourself from the headache.
Atmosphere: 1
Food: 3
Service: 2
Kei Pretty
Food never fresh and they never want to refund you!
soloseraphim Heartsong
The staff was friendly and fast.
Atmosphere: 4
Food: 4
Service: 5
Erin Johnson
When I walked in the Door Leslie Greet me with enthusiasm! I order my food and was made. pretty quick and fast. Leslie cashed me out with a smile and happy to help me with any item i need so 10/10 fr. Honestly everyone on staff was amazing. Smiles laughter I loved it. Everyone who worked tonight did a 10/10 Job. But Leslie really went out her way. It’s hard walking to place and being greeted like that. With everything that’s going on in the world I’m happy yall had her in the front God bless each everyone of you guys. My day was made! So I hope and pray they all get raise because it well deserved.! I hope everyone who’s reading this Give their Life to Christ! Deny your flesh pick up your cross and follow Him today!!!!! Have a good day!
On 04/04/2025 Myself, my son, and his mother went to Moe's in East Point Marketplace after the movies. My son wanted chips and queso dip with a bacon and cheese quesadilla. His mom noticed something black in his queso dip then picked it out with a chip. Then took it to the cashier to show her. The cashier lied and said it was cilantro after I cleaned the cheese off it was a hard black rubbery material. Inside my son's queso dip and they were refusing to give me a full refund which I had to call East Point Police to make this a complaint. If my son ate that black rubber material he would have been sick and would have had to go to the hospital for reasons I don't know why because he would have ate that black rubber material in his food. Bad Service and food coming out of Moe's from this location. Oh yeah I also got threatened with a gun because the manager told the food maker to get the gun from under the counter.
Atmosphere: 1
Food: 1
Service: 1
Chad Oyster
Guys making the food and the atmosphere was great. Gave a 1 star for the cashier who had an attitude and wouldn't give me a cup for water because they were "out of water cups". Somehow that's my fault and made zero sense. Tried to talk to a manager, but there wasn't one on site. 6:00pm on 3.22.
Atmosphere: 5
Food: 5
Service: 1
Watetu Muchemi
Compared with other Moe's franchises in the area, I didn't find their food as fresh, nor the staff as inviting. When I wanted extra guac, the server seemed hesitant and skimmed in the serving amount despite me expressing that I would please like some more and I was happy to pay more for extra helpings. Quite dissappointed. I will go to other Moe's next time 🤷♀️
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Bowl
W M (TMchmi)
Compared with other Moe's franchises in the area, I didn't find their food as fresh, nor the staff as inviting. When I wanted extra guac, the server seemed hesitant and skimmed in the serving amount despite me expressing that I would please like some more and I was happy to pay more for extra helpings. Quite dissappointed. I will go to other Moe's next time 🤷♀️
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Bowl
Sierra B
Literally disgusting worse location to eat . Hard rice & spoiled meat .
I asked for cilantro lime rice. That's not what I got! I am a rice eater. And that was not cilantro lime. I love cilantro lime rice. I was so disappointed!!! The man act like he was scared that he would put too much on. The little amount they serve was toooooo much for the price. I am a former employee of Moe's in Norcross Ga. I guess the less on your bowl the more the price.
I came in to use my coupon that expires today the cashier still charged me $2.79 for a drink when the drink was suppose to be $1 with my order.I asked for a burrito and asked if it could be placed inside a bowl since it always fall apart and was told that I’ll have to be charged for the bowl which is ridiculous.I’m very disappointed and unsatisfied with my visit today.
Atmosphere: 2
Food: 3
Service: 2
Fresh choices taste overload. Lots of seating. 2 burritos $36 because we loaded them with everything beef chicken and steak extra extra queso
Atmosphere: 4
Food: 5
Service: 4
When I walked in I was immediately greeted by the staff . They got me through the line very quickly and with great customer service , this was my first time visiting this location and I will definitely be back again . Maria , Raul and Mickey Great job keep up the good work .
Atmosphere: 5
Food: 5
Service: 5
I went to Moe's as I do at least once a week. I live in the area, and it's generally a fast and budget friendly meal. On this particular day which is 06/11/2025 at around 6p.m. and I was dining in as I usually do, and I decided I didn't want a beverage, and ask for a cup of water, and the young lady at the register at the time declined to give me a cup, and stated they no longer give out cups of water. I was baffled, but proceeded without conflict. But what disturbed me was that as I was dining I observed another lady come in, and ask for a cup, and was given one for water. I feel completely stereotyped and discriminated against. I will be filing a formal corporate complaint as well. I've been coming here for years. I've never consumed anything I didn't pay for, and I've never asked for water and deceived the business and got a beverage instead. So I'm completely insulted to have experienced this treatment. The name on the receipt says Terry, but I don't believe that's the name of the young lady on the register at that time, I believe she was working under someone else's login credentials
Food: 3
Service: 1
This location used to be my favorite, they had the coca-cola freestyle machine, it appeared as corporate or upper management visited this location quite often so it was always pleasant, fast and clean. This has changed over the months, to the point, I have to write a review. To start off with, they removed the freestyle machine, and although corporate still comes to this location, I don’t think it means anything. Let me start by saying, I love Moe’s. I get the same thing each and every time and eat Moe’s multiple times a week. This location is just close to me on Mondays. However, they charge for things that other locations don’t. Like I just mention, I eat multiple times a week, so I viait Moe’s throughout the city. Getting basically a bowl of rice and 3 veggies and 2 sauces on the side with a cup of queso no chips each and every time! They charge for filling your cup of queso up. Why? They charge for putting a size of cheese in a side of queso cup. Why? They charge for lettuce going in the size of the cup of queso. Again, why? I like my food the way I like it and I don’t mind paying extra when needed. But the problem for me is other locations don’t do charge extra AT ALL. The only reason why I ask for the size of my items on the side is because after visiting other location, this is the way they did it. So I figured well let me ask for this way when I go to my Monday location Moe’s. Just today I was charged for a bowl of rice not an actual bowl price because literally I’m getting rice, a few veggies on the side and a cup of queso, no chips. I come here and I’m charged sometimes $13+ and other locations they don’t! So for me idk, if this location doesn’t follow the same ethics or procedures that others. But for someone that visits here every week, it’s a complete turn off. Because I spend plenty of money at this location alone and hate the penny pinching this location always results to. Not to mention, the rice is always hard or crunchy not fluffy or soft like other locations. If they want to charge extra for everything, then atleast let the food be amazing.
Atmosphere: 1
Food: 1
Service: 1
Non stop screaming from the Kitchen. $1.99 for a water cup. Go to chipotle and save yourself from the headache.
Atmosphere: 1
Food: 3
Service: 2
Food never fresh and they never want to refund you!
The staff was friendly and fast.
Atmosphere: 4
Food: 4
Service: 5
When I walked in the Door Leslie Greet me with enthusiasm! I order my food and was made. pretty quick and fast. Leslie cashed me out with a smile and happy to help me with any item i need so 10/10 fr. Honestly everyone on staff was amazing. Smiles laughter I loved it. Everyone who worked tonight did a 10/10 Job. But Leslie really went out her way. It’s hard walking to place and being greeted like that. With everything that’s going on in the world I’m happy yall had her in the front God bless each everyone of you guys. My day was made! So I hope and pray they all get raise because it well deserved.! I hope everyone who’s reading this Give their Life to Christ! Deny your flesh pick up your cross and follow Him today!!!!! Have a good day!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowls
Restaurantji Recommends
On 04/04/2025 Myself, my son, and his mother went to Moe's in East Point Marketplace after the movies. My son wanted chips and queso dip with a bacon and cheese quesadilla. His mom noticed something black in his queso dip then picked it out with a chip. Then took it to the cashier to show her. The cashier lied and said it was cilantro after I cleaned the cheese off it was a hard black rubbery material. Inside my son's queso dip and they were refusing to give me a full refund which I had to call East Point Police to make this a complaint. If my son ate that black rubber material he would have been sick and would have had to go to the hospital for reasons I don't know why because he would have ate that black rubber material in his food. Bad Service and food coming out of Moe's from this location. Oh yeah I also got threatened with a gun because the manager told the food maker to get the gun from under the counter.
Atmosphere: 1
Food: 1
Service: 1
Guys making the food and the atmosphere was great. Gave a 1 star for the cashier who had an attitude and wouldn't give me a cup for water because they were "out of water cups". Somehow that's my fault and made zero sense. Tried to talk to a manager, but there wasn't one on site. 6:00pm on 3.22.
Atmosphere: 5
Food: 5
Service: 1
Compared with other Moe's franchises in the area, I didn't find their food as fresh, nor the staff as inviting. When I wanted extra guac, the server seemed hesitant and skimmed in the serving amount despite me expressing that I would please like some more and I was happy to pay more for extra helpings. Quite dissappointed. I will go to other Moe's next time 🤷♀️
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Bowl
Compared with other Moe's franchises in the area, I didn't find their food as fresh, nor the staff as inviting. When I wanted extra guac, the server seemed hesitant and skimmed in the serving amount despite me expressing that I would please like some more and I was happy to pay more for extra helpings. Quite dissappointed. I will go to other Moe's next time 🤷♀️
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Bowl
Literally disgusting worse location to eat . Hard rice & spoiled meat .
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