The Frozen Bean
538 Oak St B, Eastman
(478) 559-1129
Recent Reviews
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Very nice place for Eastman to get behind. I just don’t understand why it closes at 6 PM. Constructive criticism, people drink coffee at night to stay up. I’m not staying until midnight but maybe 9 PM maybe two shifts or something I don’t know but it’s a wonderful place and I just like to be able to get a coffee. I know it’s hard to stay up and now adays, though. Good luck
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Espresso Solo
This place is trifling, in attitude and cleanliness. I watched the barista under-poor my drink, which I wouldn’t have minded but she topped it off with WATER. Filled the rest of my drink up with water from the tap to make it look full. Not that big of a deal, kind of gross, but whatever. Until i sat down and saw 2 dead cockroaches. Never coming back. Rude service, overall bad manners and buisness, and the roaches were the cherry on top.
Furthermore, harassing young customers and taking them to the back of the restaurant to berate them on their opinion is absolutely unprofessional, disgusting, unnecessary, and childish. Whoever manages this place needs to grow up. Customer service is not for you baby. The only reason you should seek out a person who left a bad review (a fair one) is to ask how you can make their experience better or remake their drink. Holding someone hostage to get them to delete it is insane behavior, and I hope you get the help you need and the reviews you deserve.
Hope the black mold in the ice bin isn’t getting to your brain. Seek medical attention
Atmosphere: 1
Food: 1
Service: 1
I used to go to Middle Georgia, and would often stop here to get a drink and study for a little while. The cashiers were always rude, and the food was mid at best. Once, on a coffee-ordering app, I left a 1 star review (every other time I had been, I gave it 5 stars). The coffee that day was not good, and I had witnessed a cashier speak very unkindly to another patron. Seconds after I left the review a manager or owner came up to my table and asked my friends and I which one was me. I told her I left it, and she told me to follow her. She brought me to the back of the store. She spoke with venom and hostility, threatening that if I did not delete the review, that I would be removed and my friends and I would be banned. I was stunned and scared. She stared at my phone from over my shoulder while I deleted that then went home and cried. We never went back and I transferred to a different school. A business that cannot take constructive criticism, and feels the need to verbally berate or punish consistent customers, should not be a business at all.
Atmosphere: 1
Food: 2
Service: 1
Got the jalapeño biscuit this morning o my it was delicious!! And of course the frappe was amazing as always
We ate there today, the food was delicious. I had the California BLT. One of my friends had the chicken salad and she said it was amazing! Overall experience was great!💕
Just the Monday pick me up I needed. Great quality coffee and lots of options
Thank you Frozen Bean!
I’ve driven past this place so many times and am now disappointed I didn’t stop before!! Don’t sleep on the blueberry muffin latte. It’s so good! They have multiple dairy alternatives too if you need/want them. Will definitely be back!!!
Atmosphere: 5
Service: 5
Great service nice people
Atmosphere: 4
Food: 4
Service: 4
It's not bad but seems a little overpriced for where it is.
Service: 5
Order ahead, no waiting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Solo
Restaurantji Recommends
Great
Atmosphere: 3
Food: 4
Service: 3
Amazed by the service and great atmosphere
Great coffee and people
Always great!!!!
Atmosphere: 5
Food: 5
Service: 5
Always very friendly
Atmosphere: 5
Food: 5
Service: 5
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