Compared to the many Mexican restaurants at which I've eaten over the years, they offer some of the best food. Consistency is pretty good too, which is not always the case with others. The service is usually great to good, but sometimes it is a little off depending on the staff (but never terrible). The ambiance and atmosphere is good to adequate for the price and style of El Sitio. Overall, I really like it!!
philipd414
We’ve now been here several times and it is consistently great. My wife is fixated on the shrimp nachos while I’ve had several enchilada choices. Service is friendly and quick but not rushed. When my dish was not as hot as it should have been, our server cheerfully nuked it up to temp within a minute. Good margaritas too. Best in town in our experience.
Bryan P.
Fantastic Mexican! Highly recommended!!! Service, Food and price was right!! We will be back!
Mark K.
It was just ok for me. We have frequented many Mexican restaurants in different cities and this one didn't really stand out in any respect. Food was pretty average and the service was surprisingly slow given how few patrons were in the restaurant that day for lunch. We would go again in a pinch but it's not somewhere that we would frequent.
G P.
Please consider other options, unless you have time and money to waste on sub-par everything. We should have left when there was confusion with seating, although we never figured out why. The workers near the front seemed unorganized and appeared frazzled. We allow for things, especially in this particular time of such uncertainty. With employee shortages, often untrained staff, regular menu item food stuffs not been available, we know owners and managers have a hard time, but this particular experience was just absolutely avoidable. The place looked really staffed up, so something else was going on other than staff shortages. Although one of us is handicapped and it's obvious, we were still taken on a trek through a narrow passage to the very back, although several other seatings for two was clearly available closer to the front. We didn't complain, we just followed the host who was also waiting on people as we went along. Waiters with drinks and large amounts of food on trays above their heads and ours were squeezing by us, there was a guy sweeping in the aisle as we passed by and no one made an effort to move so we could follow the host. One lady did speak say hi to us though. It was stop and go for a bit, but we finally arrived at our seat facing the nearby kitchen door. Once seated we waited thirty plus minutes for two sodas and water. The waiter continually told us each time he walked by they were very busy that night and he was doing his best. We were inclined to feel for his plight and decided to just enjoy our drinks and be patient. Three hours and several request later for the check, it finally arrived. A $70 bill for cold food that all tasted the same. Cold food in a Mexican establishment is very rare indeed, it usually arrives really hot and they warn you about the burn risk with the serving dishes, not the case on our visit. Then we waited approximately an additional thirty minutes to process the payment. We don't mind paying for good food, we order what we want and we have an expectation that it will taste good and that we will be served properly. We ordered house fajitas,a burrito, couple of tacos, rice, beans and cheese dip, the usual fair, but a variety of flavors was expected, since there were so many elements to the dishes. I'm not sure how they achieved it, but it really all tasted the same, cold and bland, it had very little if any seasonings in the food. Many people complain just to be complaining, they will find something wrong in even the best of situations, not the case with us. We are easy to please. We enjoy dining out and also enjoy interacting cheerfully with staff members and we enjoy tipping accordingly based on the treatment we receive. We will even enjoy less than good food if we are treated kindly. Hey, the wait staff doesn't cook the food. We just want to enjoy the dining experience. We have standard expectations and know there are times when some things happen, we just don't expect so very many things to happen all in the same visit. There is no excuse for poor treatment of customers, especially if they are not complaining or being obnoxious or causing problems in general, none of which we ever do. We require very little and even try to help with clearing and stacking our table, so there is no need to provide us shabby treatment. After three hours of watching our waiter our sympathy for him dwindled as we observed he only had 4 tables, so it wasn't like he was swamped and none of the tables had more than 4-5 people at any given time during our visit. He spent most of the time in the kitchen and a great deal of his time laughing and joking with one particular table while the other three went lacking. There were looks of disappointment and anxiousness coming from a few of the other faces seated at his tables as well. All this being said, that is three hours we cannot recoup and we ate very little of what we did receive and we certainly didn't take it with us, it was not fit to share with our cat. We have to give this place one star. There is howeve
Brian Cousins
Need to change their hours on the door to truly reflect their hours. Restaurant full of people at 8:35, sign on door says they close at 9, open neon is lit, they say closed at 8:30.
Alexa M.
Our server went MIA most of the time, food took forever to come out. The food was good but took over an hour to come. Had to keep flagging down our server even after our food finally came out. Not a place I would recommend honestly
Z192KAelainen
We came here for dinner with two other couples. We were seated promptly. Our drink orders were take and our food orders. We waited and waited and waited. It was well over an hour before our food came. My order was put in wrong…it had shrimp and I am allergic to shellfish. Sent it back and waited. Everyone was done with dinner when mine came out. I lost my appetite by this time. I just had it boxed up and took it home. I would say the food itself was good but the service is much to be desired. Our waitress did not even come by with the bill…we had to seek her out to get it. The air conditioner was full force so I had to leave my jacket on and someone else had to do the same. Not a pleasant experience. Would not recommend you go unless you have hours to waste!
Elisabeth L Harper
Good food, good service, nice atmosphere, and good drinks
Big L.
Terrible!! I've eaten here twice and never again. Service is terrible, food is even worse. We waited over an hour for our food. Kids chicken fingers were inedible.
Came here with a large group, party of 24. We made a reservation ahead of time and when we arrived, our table was ready. Plenty of parking. They seated our group in their private room towards the back of the restaurant. We had the entire room to ourselves. They didn't seat other customers in the room with us. We only had one server, but he handled our group really well. He was very efficient, attentive and quick to respond. They served chips and salsa as soon as we were seated. The chips were thin and had a nice crunch. Salsa looked and tasted fresh. I ordered shrimp tacos for my entree and spicy margaritas to drink. I tried their spicy mango margarita first then a spicy jalapeño margarita on the rocks. Both drinks were great and strong, but I enjoyed the spicy jalapeño marg more. I love muddled jalapeños in my marg! I should note that the margaritas were served in a giant margarita glass, almost as big as my head! It's the equivalent of two drinks at other restaurants. My entree came with three tacos. I requested corn tortillas but failed to ask for onions and cilantro. Instead, I received shrimp tacos covered in lettuce and cheese. Not what I was looking for, but that was my fault. It was pretty tasty nonetheless. Everyone enjoyed their drinks and entrees. The staff was friendly and welcoming. I recommend El Sitio for groups and strong drinks!
Ann W.
Normally, I wait a day or two to post reviews and think of as many things that went well to post. Tonight is an exception. We went on a Saturday night, hours were to 9pm. We barely walked in at 8:12 and were asked to turn off the open sign above us. The place was quiet with the exception of one decent sized group. Another couple had walked in right before us and one was anxiously looking for their bill. We ordered the Chorizo dip, steak ranchero, Carnegie asada, one crispy beef taco and a tamales. We rate on steak, taco and tamale when we try a New Mexican restaurant. Steaks were fingernail thin, overcooked on one side and grey on the other. Tamale dry and taco flavorless. The dip was all cheese and a crumble of chorizo with the smallest basket of chips ever. Salsa was watered down as well. Basic beans and old rice or so it seemed. Even the corn tortillas lacked any depth or flavor. It looked like husband and wife owners who were there had absolutely no care for their customers and it was passed on to the wait staff. No refills, no checking in, no carry out box offering. Check placed as soon as we took 2 bites and staff sitting in booths (jackets on) staring at us to hurry up. Definitely NOT where you want to go for any occasion much less a weekend night out.
Brandi Spann Mayo
Have been here twice and the first time took over THREE HOURS, this time no one came to our table for over 15 mins to even get a drink order. This was after we stood at the hostess stand waiting for a good 5 mins before anyone acknowledged us. It was full of servers and maybe 6-8 tables max, all small parties. I went up to the check out stand and explained very nicely that we were leaving and why and I offered to pay for our chips and salsa. The lady told me not to worry about it we could just go! I thought maybe she didn’t hear what I said so I repeated myself and got the same response from her. NO APOLOGY nor effort to make it right. NEVER AGAIN! If you want the best Mexican food and THE BEST quick friendly service go see Kelly over at El Jalisco 2 miles down the road. You won’t be disappointed!
Brandi M.
Have been here twice and the first time took over THREE HOURS, this time no one came to our table for over 15 mins to even get a drink order. This was after we stood at the hostess stand waiting for a good 5 mins before anyone acknowledged us. It was full of servers and maybe 6-8 tables max, all small parties. I went up to the check out stand and explained very nicely that we were leaving and why and I offered to pay for our chips and salsa. The lady told me not to worry about it we could just go! I thought maybe she didn't hear what I said so I repeated myself and got the same response from her. NO APOLOGY nor effort to make it right. NEVER AGAIN! If you want the best Mexican food and THE BEST quick friendly service go see Kelly over at El Jalisco 2 miles down the road. You won't be disappointed!
Gl67016
We are new to the area and have been trying the many restaurants around. Tonight was Mexican night and this would be our third try of Mexican food in the area. The other two were very good! Tonight not so much. After arriving at 6:45, we were slow to be seated. The hostess was not very friendly. We were taken to a back room where others were seated. The restaurant was about 90% full. After ordering basic meals - a couple combos and a couple taco salads - we preceded to wait for over an hour for our food. We understand and respect the staffing issues many restaurants are having but tonight we overheard our server apologize to the table behind us for the long wait and blamed it on a ton of take out orders slowing the kitchen down. Hmmm. I personally dont think in house patrons should be delayed due to take out orders - especially for over and hour. Manage the process!! After finishing our meal, i had to go in search of our server to get our ck. The table next to us had to do the same. I would have scored a 1 except the food was decent but we do not intend to go back any time soon. There are better options that dont turn into a 2 hour dining experience. TERRIBLE SERVICE!!
Compared to the many Mexican restaurants at which I've eaten over the years, they offer some of the best food. Consistency is pretty good too, which is not always the case with others. The service is usually great to good, but sometimes it is a little off depending on the staff (but never terrible). The ambiance and atmosphere is good to adequate for the price and style of El Sitio. Overall, I really like it!!
We’ve now been here several times and it is consistently great. My wife is fixated on the shrimp nachos while I’ve had several enchilada choices. Service is friendly and quick but not rushed. When my dish was not as hot as it should have been, our server cheerfully nuked it up to temp within a minute. Good margaritas too. Best in town in our experience.
Fantastic Mexican! Highly recommended!!! Service, Food and price was right!! We will be back!
It was just ok for me. We have frequented many Mexican restaurants in different cities and this one didn't really stand out in any respect. Food was pretty average and the service was surprisingly slow given how few patrons were in the restaurant that day for lunch. We would go again in a pinch but it's not somewhere that we would frequent.
Please consider other options, unless you have time and money to waste on sub-par everything. We should have left when there was confusion with seating, although we never figured out why. The workers near the front seemed unorganized and appeared frazzled. We allow for things, especially in this particular time of such uncertainty. With employee shortages, often untrained staff, regular menu item food stuffs not been available, we know owners and managers have a hard time, but this particular experience was just absolutely avoidable. The place looked really staffed up, so something else was going on other than staff shortages. Although one of us is handicapped and it's obvious, we were still taken on a trek through a narrow passage to the very back, although several other seatings for two was clearly available closer to the front. We didn't complain, we just followed the host who was also waiting on people as we went along. Waiters with drinks and large amounts of food on trays above their heads and ours were squeezing by us, there was a guy sweeping in the aisle as we passed by and no one made an effort to move so we could follow the host. One lady did speak say hi to us though. It was stop and go for a bit, but we finally arrived at our seat facing the nearby kitchen door. Once seated we waited thirty plus minutes for two sodas and water. The waiter continually told us each time he walked by they were very busy that night and he was doing his best. We were inclined to feel for his plight and decided to just enjoy our drinks and be patient. Three hours and several request later for the check, it finally arrived. A $70 bill for cold food that all tasted the same. Cold food in a Mexican establishment is very rare indeed, it usually arrives really hot and they warn you about the burn risk with the serving dishes, not the case on our visit. Then we waited approximately an additional thirty minutes to process the payment. We don't mind paying for good food, we order what we want and we have an expectation that it will taste good and that we will be served properly. We ordered house fajitas,a burrito, couple of tacos, rice, beans and cheese dip, the usual fair, but a variety of flavors was expected, since there were so many elements to the dishes. I'm not sure how they achieved it, but it really all tasted the same, cold and bland, it had very little if any seasonings in the food. Many people complain just to be complaining, they will find something wrong in even the best of situations, not the case with us. We are easy to please. We enjoy dining out and also enjoy interacting cheerfully with staff members and we enjoy tipping accordingly based on the treatment we receive. We will even enjoy less than good food if we are treated kindly. Hey, the wait staff doesn't cook the food. We just want to enjoy the dining experience. We have standard expectations and know there are times when some things happen, we just don't expect so very many things to happen all in the same visit. There is no excuse for poor treatment of customers, especially if they are not complaining or being obnoxious or causing problems in general, none of which we ever do. We require very little and even try to help with clearing and stacking our table, so there is no need to provide us shabby treatment. After three hours of watching our waiter our sympathy for him dwindled as we observed he only had 4 tables, so it wasn't like he was swamped and none of the tables had more than 4-5 people at any given time during our visit. He spent most of the time in the kitchen and a great deal of his time laughing and joking with one particular table while the other three went lacking. There were looks of disappointment and anxiousness coming from a few of the other faces seated at his tables as well. All this being said, that is three hours we cannot recoup and we ate very little of what we did receive and we certainly didn't take it with us, it was not fit to share with our cat. We have to give this place one star. There is howeve
Need to change their hours on the door to truly reflect their hours. Restaurant full of people at 8:35, sign on door says they close at 9, open neon is lit, they say closed at 8:30.
Our server went MIA most of the time, food took forever to come out. The food was good but took over an hour to come. Had to keep flagging down our server even after our food finally came out. Not a place I would recommend honestly
We came here for dinner with two other couples. We were seated promptly. Our drink orders were take and our food orders. We waited and waited and waited. It was well over an hour before our food came. My order was put in wrong…it had shrimp and I am allergic to shellfish. Sent it back and waited. Everyone was done with dinner when mine came out. I lost my appetite by this time. I just had it boxed up and took it home. I would say the food itself was good but the service is much to be desired. Our waitress did not even come by with the bill…we had to seek her out to get it. The air conditioner was full force so I had to leave my jacket on and someone else had to do the same. Not a pleasant experience. Would not recommend you go unless you have hours to waste!
Good food, good service, nice atmosphere, and good drinks
Terrible!! I've eaten here twice and never again. Service is terrible, food is even worse. We waited over an hour for our food. Kids chicken fingers were inedible.
Restaurantji Recommends
Came here with a large group, party of 24. We made a reservation ahead of time and when we arrived, our table was ready. Plenty of parking. They seated our group in their private room towards the back of the restaurant. We had the entire room to ourselves. They didn't seat other customers in the room with us. We only had one server, but he handled our group really well. He was very efficient, attentive and quick to respond. They served chips and salsa as soon as we were seated. The chips were thin and had a nice crunch. Salsa looked and tasted fresh. I ordered shrimp tacos for my entree and spicy margaritas to drink. I tried their spicy mango margarita first then a spicy jalapeño margarita on the rocks. Both drinks were great and strong, but I enjoyed the spicy jalapeño marg more. I love muddled jalapeños in my marg! I should note that the margaritas were served in a giant margarita glass, almost as big as my head! It's the equivalent of two drinks at other restaurants. My entree came with three tacos. I requested corn tortillas but failed to ask for onions and cilantro. Instead, I received shrimp tacos covered in lettuce and cheese. Not what I was looking for, but that was my fault. It was pretty tasty nonetheless. Everyone enjoyed their drinks and entrees. The staff was friendly and welcoming. I recommend El Sitio for groups and strong drinks!
Normally, I wait a day or two to post reviews and think of as many things that went well to post. Tonight is an exception. We went on a Saturday night, hours were to 9pm. We barely walked in at 8:12 and were asked to turn off the open sign above us. The place was quiet with the exception of one decent sized group. Another couple had walked in right before us and one was anxiously looking for their bill. We ordered the Chorizo dip, steak ranchero, Carnegie asada, one crispy beef taco and a tamales. We rate on steak, taco and tamale when we try a New Mexican restaurant. Steaks were fingernail thin, overcooked on one side and grey on the other. Tamale dry and taco flavorless. The dip was all cheese and a crumble of chorizo with the smallest basket of chips ever. Salsa was watered down as well. Basic beans and old rice or so it seemed. Even the corn tortillas lacked any depth or flavor. It looked like husband and wife owners who were there had absolutely no care for their customers and it was passed on to the wait staff. No refills, no checking in, no carry out box offering. Check placed as soon as we took 2 bites and staff sitting in booths (jackets on) staring at us to hurry up. Definitely NOT where you want to go for any occasion much less a weekend night out.
Have been here twice and the first time took over THREE HOURS, this time no one came to our table for over 15 mins to even get a drink order. This was after we stood at the hostess stand waiting for a good 5 mins before anyone acknowledged us. It was full of servers and maybe 6-8 tables max, all small parties. I went up to the check out stand and explained very nicely that we were leaving and why and I offered to pay for our chips and salsa. The lady told me not to worry about it we could just go! I thought maybe she didn’t hear what I said so I repeated myself and got the same response from her. NO APOLOGY nor effort to make it right. NEVER AGAIN! If you want the best Mexican food and THE BEST quick friendly service go see Kelly over at El Jalisco 2 miles down the road. You won’t be disappointed!
Have been here twice and the first time took over THREE HOURS, this time no one came to our table for over 15 mins to even get a drink order. This was after we stood at the hostess stand waiting for a good 5 mins before anyone acknowledged us. It was full of servers and maybe 6-8 tables max, all small parties. I went up to the check out stand and explained very nicely that we were leaving and why and I offered to pay for our chips and salsa. The lady told me not to worry about it we could just go! I thought maybe she didn't hear what I said so I repeated myself and got the same response from her. NO APOLOGY nor effort to make it right. NEVER AGAIN! If you want the best Mexican food and THE BEST quick friendly service go see Kelly over at El Jalisco 2 miles down the road. You won't be disappointed!
We are new to the area and have been trying the many restaurants around. Tonight was Mexican night and this would be our third try of Mexican food in the area. The other two were very good! Tonight not so much. After arriving at 6:45, we were slow to be seated. The hostess was not very friendly. We were taken to a back room where others were seated. The restaurant was about 90% full. After ordering basic meals - a couple combos and a couple taco salads - we preceded to wait for over an hour for our food. We understand and respect the staffing issues many restaurants are having but tonight we overheard our server apologize to the table behind us for the long wait and blamed it on a ton of take out orders slowing the kitchen down. Hmmm. I personally dont think in house patrons should be delayed due to take out orders - especially for over and hour. Manage the process!! After finishing our meal, i had to go in search of our server to get our ck. The table next to us had to do the same. I would have scored a 1 except the food was decent but we do not intend to go back any time soon. There are better options that dont turn into a 2 hour dining experience. TERRIBLE SERVICE!!