Pizza Hut

Name: Pizza Hut
Address: 2820 E Atlanta Rd Unit 9, Ellenwood, Georgia, 30294, US
Telephone: (678) 940-0498
Price range: $
Rating: 2.4

$ • Pizza, Chicken Wings

Hours:
2820 E Atlanta Rd Unit 9, Ellenwood
(678) 940-0498

Menu Order Online

About Pizza Hut

Pizza Hut is a restaurant known for its pizza, but recent customer reviews highlight mixed experiences. Some customers praised the quality of the pizza, noting perfectly cooked dough and melted cheese, and appreciated the friendly customer service, especially from the team leader Ms. Stephanie, who was praised for her patience and effective listening skills during a busy Mother’s Day. However, others reported issues such as incorrect orders, undercooked dough, and being charged more than expected. One customer shared frustrations about an order mix-up and staff mistakes, including poor accountability and rude behavior from some employees. There were also concerns about early closing times and staff not following proper hygiene practices. Despite these problems, many customers acknowledged that they generally have positive experiences at Pizza Hut, especially when staff like Ms. Stephanie handle complaints with kindness and professionalism. Overall, the restaurant remains popular for its pizza, but service consistency and staff training could improve to enhance customer satisfaction. Recent reviews mention slow service, with long wait times for a $2 personal pan pizza, which some felt was not worth the wait, especially when the system and staff gave incorrect times for ready orders. Others shared that the pizza, such as a large supreme, was made with love and tasted great, with fresh and flavorful ingredients. One customer expressed disappointment over rude behavior from the manager Stephanie, which was seen as unprofessional and disrespectful toward both customers and employees, raising concerns about staff treatment and hygiene practices. Despite these issues, many customers still enjoy the pizza, but improvements in service speed and staff professionalism may help provide a better experience.