Took forever to get food out and messed up the order didn't even service me had to use the kiosk because noone was at the front counter
Atmosphere: 1
Food: 1
Service: 1
A Guy That Thinks
Great Wendy's, fast service and good people. The manager is great too
Atmosphere: 5
Food: 5
Service: 5
james rogers
Always the same you come through for fast food and you end up being there about 15-20 minutes the food is okay considering is fast food the service can go either way depending on an employee's attitude
Atmosphere: 3
Food: 3
Service: 3
lee loves life
The entire night shift of girls in the front and drive through need to be fired they are on cell phones talking coming to the drive through window with cellphone In hand talking messing up orders and playing
Food: 5
Stephen Brannan
Drive thru was slow, my order was not right. The prices for the biggie deals are incorrect on their outside sign. When addressed to employee, employee did not seemed interested or concerned
Atmosphere: 3
Food: 3
Service: 3
Carlas “Lady C” Watson
I went for the number 5 breakfast I'm in drive thru and asked that they put the meat on the side. I would think they would make a fresh sandwich, but no. I went inside and showed them they just took the meat off and it's no ones business, but I don't eat meat so I just wanted an egg and cheese sandwich. They did accommodate and remade the sandwich. Then I to l d the drive thru girl she didn't give me my orange juice finally a cook from the back gave it to me. It's ashame people need a job and don't want to work it kindly. Customer service was truly bad. The manager didn't manage and need to retrain and understand why her position is important. It is more than a pay check.
Atmosphere: 3
Food: 3
Service: 2
Mike Radel
Great service, food, friendly smiles, and clean. $$ 5 🌟 for a fast food.
Atmosphere: 5
Food: 5
Service: 5
Tracee Bethea
Ordered a baconator meal and a baked potato with sour cream and butter. Got to the window and thr cashier was screaming over my car at a gentlemen “where my chips at”. He said he’d go back to get them she was then in a bad mood and I ask where my sour cream was she said we ain’t got none and slammed the window. When I got home I realized they gave me chicken tenders instead of a potato!
Atmosphere: 1
Food: 1
Service: 1
Brina Mcneal
This place is horrible the service the food if I could I would give them a --00. Management is very unprofessional
Alicia
Half of the staff don’t have no customer service skills no smiles food cold and nasty
Need better service. To much attitude from workers.
Atmosphere: 3
Food: 3
Service: 2
J. David
Just passing through this area. Stopped for window pickup service. If you are a walking dead fan, you will relive the experience. Worst customer service ever seen. 5 cars told to park after pick up. Mindless zombies collide in the food prep area. Wrong drinks given. Sign this crew up for the next episode.
Atmosphere: 1
Food: 1
Service: 1
Residential Services
I had a very disappointing experience at this location on 8/27 around 8pm. When I tried to place an order at the drive-thru, I was told they were only accepting cash payments. I asked if I could place a mobile order instead, and was told it was fine.
Less than a minute later, another worker suddenly came out the back door, still wearing an apron as if he was cooking, and shouted loudly at me to “get out of the line.” There were no other cars waiting, and I explained I was simply finishing a mobile order since card was not being accepted. He yelled again that the line was “on a timer” and was extremely rude in tone and behavior.
I’ve always chosen Wendy’s for good service, but this was completely unprofessional and unnecessary. No customer should be treated that way. Corporate needs to address this immediately . This location needs better training and oversight to ensure customers are treated with respect.
Took forever to get food out and messed up the order didn't even service me had to use the kiosk because noone was at the front counter
Atmosphere: 1
Food: 1
Service: 1
Great Wendy's, fast service and good people. The manager is great too
Atmosphere: 5
Food: 5
Service: 5
Always the same you come through for fast food and you end up being there about 15-20 minutes the food is okay considering is fast food the service can go either way depending on an employee's attitude
Atmosphere: 3
Food: 3
Service: 3
The entire night shift of girls in the front and drive through need to be fired they are on cell phones talking coming to the drive through window with cellphone In hand talking messing up orders and playing
Food: 5
Drive thru was slow, my order was not right. The prices for the biggie deals are incorrect on their outside sign. When addressed to employee, employee did not seemed interested or concerned
Atmosphere: 3
Food: 3
Service: 3
I went for the number 5 breakfast I'm in drive thru and asked that they put the meat on the side. I would think they would make a fresh sandwich, but no. I went inside and showed them they just took the meat off and it's no ones business, but I don't eat meat so I just wanted an egg and cheese sandwich. They did accommodate and remade the sandwich. Then I to l d the drive thru girl she didn't give me my orange juice finally a cook from the back gave it to me. It's ashame people need a job and don't want to work it kindly. Customer service was truly bad. The manager didn't manage and need to retrain and understand why her position is important. It is more than a pay check.
Atmosphere: 3
Food: 3
Service: 2
Great service, food, friendly smiles, and clean. $$ 5 🌟 for a fast food.
Atmosphere: 5
Food: 5
Service: 5
Ordered a baconator meal and a baked potato with sour cream and butter. Got to the window and thr cashier was screaming over my car at a gentlemen “where my chips at”. He said he’d go back to get them she was then in a bad mood and I ask where my sour cream was she said we ain’t got none and slammed the window. When I got home I realized they gave me chicken tenders instead of a potato!
Atmosphere: 1
Food: 1
Service: 1
This place is horrible the service the food if I could I would give them a --00.
Management is very unprofessional
Half of the staff don’t have no customer service skills no smiles food cold and nasty
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food for your buck
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh and hot.
Food: 5
Service: 4
Need better service. To much attitude from workers.
Atmosphere: 3
Food: 3
Service: 2
Just passing through this area. Stopped for window pickup service.
If you are a walking dead fan, you will relive the experience. Worst customer service ever seen. 5 cars told to park after pick up. Mindless zombies collide in the food prep area. Wrong drinks given. Sign this crew up for the next episode.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this location on 8/27 around 8pm. When I tried to place an order at the drive-thru, I was told they were only accepting cash payments. I asked if I could place a mobile order instead, and was told it was fine.
Less than a minute later, another worker suddenly came out the back door, still wearing an apron as if he was cooking, and shouted loudly at me to “get out of the line.” There were no other cars waiting, and I explained I was simply finishing a mobile order since card was not being accepted. He yelled again that the line was “on a timer” and was extremely rude in tone and behavior.
I’ve always chosen Wendy’s for good service, but this was completely unprofessional and unnecessary. No customer should be treated that way. Corporate needs to address this immediately . This location needs better training and oversight to ensure customers are treated with respect.
Atmosphere: 1
Food: 1
Service: 1
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