Need better service. To much attitude from workers.
Atmosphere: 3
Food: 3
Service: 2
J. David
Just passing through this area. Stopped for window pickup service. If you are a walking dead fan, you will relive the experience. Worst customer service ever seen. 5 cars told to park after pick up. Mindless zombies collide in the food prep area. Wrong drinks given. Sign this crew up for the next episode.
Atmosphere: 1
Food: 1
Service: 1
Residential Services
I had a very disappointing experience at this location on 8/27 around 8pm. When I tried to place an order at the drive-thru, I was told they were only accepting cash payments. I asked if I could place a mobile order instead, and was told it was fine.
Less than a minute later, another worker suddenly came out the back door, still wearing an apron as if he was cooking, and shouted loudly at me to “get out of the line.” There were no other cars waiting, and I explained I was simply finishing a mobile order since card was not being accepted. He yelled again that the line was “on a timer” and was extremely rude in tone and behavior.
I’ve always chosen Wendy’s for good service, but this was completely unprofessional and unnecessary. No customer should be treated that way. Corporate needs to address this immediately . This location needs better training and oversight to ensure customers are treated with respect.
Atmosphere: 1
Food: 1
Service: 1
Brenda Phillips
Wendy's NEVER HAS BAKED POTATOES
Atmosphere: 5
Food: 2
Service: 5
Latoya Hale
I ordered to large fries and only received 1 large and a half,they also tasted old I could've returned them for new fries You have to be careful these days some people put things in your food So my resolution will be to never return and buy my fries frozen from the grocery store
Atmosphere: 1
Food: 1
Service: 1
Mera Millsap
Incompetent people.....
Atmosphere: 1
Food: 1
Service: 1
Ricardo Delgado
Excellent
Atmosphere: 5
Food: 5
Service: 4
Bree
Came here on July 20th at 7:12pm. Girl on the headphone was rude and argumentative. Do better.
This message is for the regional manager. Please take a look at this location horrible staff, horrible customer service. The whole location needs to be revamped from the manager to the staff. I watched a young lady drop a Wendy’s bag full of food on the floor and this was a pick up order. She dropped the bag on the floor and picked it up off the floor and put it on the counter for the DoorDash person to pick up in front of people OK in front of other customers, I will not be back.
BabyGirl Dennis
6/16/25 ordered French toast sticks I received re dropped French toast sticks to make them hot but hard and dark with no taste no return
Atmosphere: 1
Food: 1
Service: 1
Dan O
I will never eat here again the manger is terrible. I have never experienced such bad service until this new manger came. She is so unprofessional and rude.
Atmosphere: 1
Food: 2
Service: 1
John Dunn
LAZY..won't open the lobby until AFTER 8:00am even though the door clearly says 7:00am. Change the posted hours or get a new crew that can wake up and get to work.
Great food for your buck
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh and hot.
Food: 5
Service: 4
Need better service. To much attitude from workers.
Atmosphere: 3
Food: 3
Service: 2
Just passing through this area. Stopped for window pickup service.
If you are a walking dead fan, you will relive the experience. Worst customer service ever seen. 5 cars told to park after pick up. Mindless zombies collide in the food prep area. Wrong drinks given. Sign this crew up for the next episode.
Atmosphere: 1
Food: 1
Service: 1
I had a very disappointing experience at this location on 8/27 around 8pm. When I tried to place an order at the drive-thru, I was told they were only accepting cash payments. I asked if I could place a mobile order instead, and was told it was fine.
Less than a minute later, another worker suddenly came out the back door, still wearing an apron as if he was cooking, and shouted loudly at me to “get out of the line.” There were no other cars waiting, and I explained I was simply finishing a mobile order since card was not being accepted. He yelled again that the line was “on a timer” and was extremely rude in tone and behavior.
I’ve always chosen Wendy’s for good service, but this was completely unprofessional and unnecessary. No customer should be treated that way. Corporate needs to address this immediately . This location needs better training and oversight to ensure customers are treated with respect.
Atmosphere: 1
Food: 1
Service: 1
Wendy's NEVER HAS BAKED POTATOES
Atmosphere: 5
Food: 2
Service: 5
I ordered to large fries and only received 1 large and a half,they also tasted old
I could've returned them for new fries
You have to be careful these days some people put things in your food
So my resolution will be to never return and buy my fries frozen from the grocery store
Atmosphere: 1
Food: 1
Service: 1
Incompetent people.....
Atmosphere: 1
Food: 1
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 4
Came here on July 20th at 7:12pm. Girl on the headphone was rude and argumentative. Do better.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
This message is for the regional manager. Please take a look at this location horrible staff, horrible customer service. The whole location needs to be revamped from the manager to the staff. I watched a young lady drop a Wendy’s bag full of food on the floor and this was a pick up order. She dropped the bag on the floor and picked it up off the floor and put it on the counter for the DoorDash person to pick up in front of people OK in front of other customers, I will not be back.
6/16/25 ordered French toast sticks I received re dropped French toast sticks to make them hot but hard and dark with no taste no return
Atmosphere: 1
Food: 1
Service: 1
I will never eat here again the manger is terrible. I have never experienced such bad service until this new manger came. She is so unprofessional and rude.
Atmosphere: 1
Food: 2
Service: 1
LAZY..won't open the lobby until AFTER 8:00am even though the door clearly says 7:00am. Change the posted hours or get a new crew that can wake up and get to work.
Great burger.
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