Domino's Pizza

12 Euharlee Rd Ste E Ste E, Cartersville
(770) 607-0405

Recent Reviews

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Pam Hammons

Not a fan of their pizza

Brandon Sanford

Great food and the best service! 💯

Sydney Oneill

They never mess up an order. The food is always hot and the service is great! Even on their busiest days service is good and the food is exactly what you'd want!

breanna Cotner

Accepted my order, made the order. WAITED UNTIL THE ORDER WAS OUT FOR DELIVERY TO CANCEL SAID ORDER. Now the store REFUSES to answer the phone.
10/10 would NEVER recommend.

Lyndsay Arrendale

Chronically slow. Delivery time is regularly over an hour. Several times we’ve had had orders 2+ hours late, but they don’t answer when you call to cancel. The pizza is never cut all the way through. All of this I’ve ignored time and time again because I understand issues happen. But tonight the order was once again over an hour, all three pizzas had no sauce and when I tried to call I spent 35+ minutes on hold listening to them advertise that they are hiring for all positions before finally giving up. Not once could anyone be bothered to pick up and say they were busy and ask to call back or place on hold. Dominos really ought to pay more if this is an employee retention issue but really how do you forget sauce on a pizza or not consider picking up a customer on hold in that amount of time.

Catayh Luna

We LOVE James, our delivery driver!! Food is always hot, fresh, and delivered quickly.

Jesse McDonald

This was the best pizza from Domino's that I have ever had. I was an Operating Partner for years and this is still the best.

Devin Clark

I order delivery from here once up to 3 times a week for my family. The food is always well made and visually appealing. It always arrives piping hot and steaming out of the box!! Better yet, and I don’t know the system they use here but it may be by luck or a blessing but my delivery driver almost every time I order is Gregory. Gregory goes above and beyond by always being polite and greeting us with a huge warm smile. Gregory sincerely asks about our day or weekend, listens and responds, and makes us keep coming back. He is a great young man with a strong future in the restaurant business…It is a breath of fresh air versus the general “how are you, good, ok bye” that we grow so used to …The management at this domino’s is doing something right and hiring the right people!!! 5 STARS!!!

Michelle Ledford

They always get my order right, always hot and oh so good. This Domino’s has Fast service as well as being nice when delivering to us. Thank you

Simeta Avery

We got 2 pizzas that were so good and hot. The team all were working together.
Thank you for the great dinner!

carson ford

They seem to have terrible quality control at this Dominos. Pizzas come like they were made with zero care. The other Dominos makes it perfect everytime, so I go there now.

Atmosphere: 4

Food: 1

Service: 4

Ashley Hollamon

I placed an order at 845 this morning to pick up 4 pizzas, cheese sticks and some pasta. I set the pick up time for 1PM - I pulled up at 1250 PM, walked in, was immediately greeted with a warm smile, I gave my name, the lady gave me my food, mentioned that she put plastic ware in the box and told me to enjoy. The pizza was probably the best pizza I have eaten in a while. You dont see many positive reviews on Google, so I hope this helps that store. Very pleasant experience and greatly appreciated.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Lyndsay Carter

I'd like to show appreciation to Nyah! She was very pleasant, patient, and helpful! I will definitely return back to this specific location due to her great service.

Atmosphere: 5

Food: 3

Service: 5

Caitlin Hancock

When I ordered a scheduled delivery for 8pm a few weeks ago, it was delivered almost an hour later. Today, I ordered a Buffalo chicken pizza. They put Alfredo sauce instead of Buffalo sauce and even though I asked for the delivery driver to ring the doorbell, they did not ring and left my pizza precariously balanced on the railing. And the pizza took, again, almost an hour to get here when it was estimated to be 30 minutes. The pizza was cold when we went outside to get it.

Michelle Khajavi

The service is very poor. Staff doesn't seem to know what is going on when there is an issue with the website. Manager had order of pizza an hour late. This was after the initial order had been over 4 hours late. Getting through is almost impossible as I called eight times and on average had a weight of 30 plus minutes. I also had a call dropped. I don't know if there's some rule about calling the customer back, but I wasn't. I didn't know the status of my order from the very beginning and when speaking with the manager, was told that they were very busy and didn't have enough drivers. I would have appreciated someone calling me to let me know this. He said a new driver had just walked in and he would send a new order for me. Well that didn't happen for over an hour. He said it will be 20 to 30 minutes. I'm really fed up with this. This is NOT the first time this has happened--I will say there's never been a 4-hour wait, but there's so many issues between what's happening at the store and the website. I was told I would get an emergency pizza and checked my email for it when I logged on I didn't have that option. So I called the store and they said that they had nothing to do with that and could not handle it. What kind of nonsense is this. What kind of business practice is this. This year Domino's was estimated as a 14.9 + billion dollar industry. The website issues and the way orders are handled should be nearly perfect for a company this size and wealthy. And for all the free pizzas that have been offered to me, I have never used one. I have always paid out of pocket. For all the trouble I've had, Domino's would have to be giving me a pizza a week for a year. I'm not saying you have to, I'm just saying that I don't want to deal with this anymore. I've been more than accommodating and kind. But it seems to fall on deaf ears. Communication is the key, but apparently that doesn't seem to matter.

Service: 1

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