This place is NASTY! No health score posted as required. The cashier acted like she was miserable. The phone rang and she picked it up, hung up on the caller and slammed it back down. Will not be returning to this location
Jim Wells
Cashier was the rudest person I ever encountered
Atmosphere: 1
Food: 4
Service: 1
Jonathan McDonald
i don’t know how y’all don’t answer phones ….plus yall close at 9:30…why i cant get food at 9:00…y’all talking about yall not taking orders….whoever own this location gotta do better with the service for real….
Service: 1
heavenn gilliam
Called 45 mins before closing time they told me I couldn’t make a call in order I had to come in it says they close @9:39 I get there 9:12 they tell me they cannot take my order . Everytime I come to this location it is a problem save your time and money and go to union city location they are very nice there . This location needs to do better
Atmosphere: 1
Service: 1
Angela Bivins
Good food! I came 30 minutes before closing and they still cooked my food fresh!
Atmosphere: 5
Food: 5
Service: 5
Rosendo Marin
Food is good. Shrimp fried rice, fries, wings. But customer service is horrible. Rude when you call and pick up your food.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Fries, Shrimp Fried Rice Only
Bianca Xitlalic
They would not answer the phone so that I can place an order for takeout so I decided to go in. I went to place an order when I got there. The cashier was on her phone, not acknowledging that I was ready to place an order. When she finally got off the phone She asked me For the last four of my phone number And then proceeded to tell me she had no phone orders ready, which I would have placed a order they would have answered was super rude when taking my order and when my food came out, it was Incorrect. The food was very good though, but the cashier needs to be replaced immediately
Atmosphere: 1
Food: 4
Service: 1
Rita Johnson
I place the order at 9:01 I did not look at the time that they close( 9:30) so I took my nephew to McDonalds time we got out of line and cross back over they had close and the time was 9:39 so I guess it only took them 9 minutes to clean up and leave the place. I have my receipt and all I wanted was my money to be reimbursed or the food. I asked to speak to a manager which they said there's no manager on duty so I guess it's a bunch of ungrateful kids running the place. I also asked them when will the manager return they don't know sometimes next week I don't know. So I said you don't know when your manager's going to return and she said no but I know what time we close she was so busy trying to be smart when she was being very dumb and ignorant and not showing any intelligence at all to be even working with customers she has no customer service whatsoever. I guess she thought she was being cute becauseyou could hear her little friends that work there sniggling in the background and I'm pretty sure a customers was around. So that goes to show me the whole place is not even being managed at all. It's people like her that gives your store a bad name. You can tell they don't care about anything the store or the customers when I was placing my order a a lady came into complain that she had been calling and calling and calling and no one answer. And she told the lady The phone never rang in the store.. More like she cut the ringer off I am a manager and I deal with kids everyday and you have to be on your game to be on them. Please hire some people that have bills to pay and not things to do.. like the little ungrateful girl that answered the phone on June 6th around 8:00 8:20.
Atmosphere: 1
Service: 1
Recommended dishes: 5 Piece Wings Combo
Imall Sahil
The two girls in front are so rude, they disrespect of my language accent ,they are understood but would still mess with me like what what you saying ? I hope the owner see my Comment and replace those both ladies, they were laughing while I was ordering the food, and they don’t pay attention while someone ordering the food , they speak on their phones on job clocked hours, it’s shameful people like that working In a good food place and don’t care their costumers.
The food was good but the place looked uninviting. The bathroom said out of order, and they had the chairs up on one of the two tables in the restaurant.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken and Fries
basilio Cuello
Worst customer service I’ve ever experienced in my life. Young lady at the counter was very rude, I called 10 times to place my order each time they hung up. Last time I’m ordering from them.
Atmosphere: 1
Food: 2
Service: 1
Clay Moore
Wings tasted good but they were so small. I've never seen wings that small in my life. And for 13$ for wings only
Sharon Cole
Rude. Customer service is horrible. The young lady missed a complete order. When I said it was not correct she argued with me and told me I didn’t order a 2nd combo. Of course I got with her because I am so frustrated with these young kid’s being so disrespectful. I’m reading all these reviews of the horrible customer service. I’m assuming the manager or owner could care less. They’re getting paid and we’re patronizing.
Atmosphere: 1
Food: 2
Service: 1
Christina Beckley
The two front counter girls (one with bright red hair and the other with maroon braids) are eating while working behind the counter taking orders. Without gloves on or anything. One of the girls is doing everything on the register the other is talking and legit doing nothing lolLimiting what they serve when they’re open for another half hour.I’ll be making sure I go to the other location cause this one is an absolute mess. I’ll be shocked if I got the right order.The cooks were the hardest workers in there. I feel bad.
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Deli Foods
This place is NASTY! No health score posted as required. The cashier acted like she was miserable. The phone rang and she picked it up, hung up on the caller and slammed it back down. Will not be returning to this location
Cashier was the rudest person I ever encountered
Atmosphere: 1
Food: 4
Service: 1
i don’t know how y’all don’t answer phones ….plus yall close at 9:30…why i cant get food at 9:00…y’all talking about yall not taking orders….whoever own this location gotta do better with the service for real….
Service: 1
Called 45 mins before closing time they told me I couldn’t make a call in order I had to come in it says they close @9:39 I get there 9:12 they tell me they cannot take my order . Everytime I come to this location it is a problem save your time and money and go to union city location they are very nice there . This location needs to do better
Atmosphere: 1
Service: 1
Good food! I came 30 minutes before closing and they still cooked my food fresh!
Atmosphere: 5
Food: 5
Service: 5
Food is good. Shrimp fried rice, fries, wings. But customer service is horrible. Rude when you call and pick up your food.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Fries, Shrimp Fried Rice Only
They would not answer the phone so that I can place an order for takeout so I decided to go in. I went to place an order when I got there. The cashier was on her phone, not acknowledging that I was ready to place an order. When she finally got off the phone She asked me For the last four of my phone number And then proceeded to tell me she had no phone orders ready, which I would have placed a order they would have answered was super rude when taking my order and when my food came out, it was Incorrect. The food was very good though, but the cashier needs to be replaced immediately
Atmosphere: 1
Food: 4
Service: 1
I place the order at 9:01 I did not look at the time that they close( 9:30) so I took my nephew to McDonalds time we got out of line and cross back over they had close and the time was 9:39 so I guess it only took them 9 minutes to clean up and leave the place. I have my receipt and all I wanted was my money to be reimbursed or the food. I asked to speak to a manager which they said there's no manager on duty so I guess it's a bunch of ungrateful kids running the place. I also asked them when will the manager return they don't know sometimes next week I don't know. So I said you don't know when your manager's going to return and she said no but I know what time we close she was so busy trying to be smart when she was being very dumb and ignorant and not showing any intelligence at all to be even working with customers she has no customer service whatsoever. I guess she thought she was being cute becauseyou could hear her little friends that work there sniggling in the background and I'm pretty sure a customers was around. So that goes to show me the whole place is not even being managed at all. It's people like her that gives your store a bad name. You can tell they don't care about anything the store or the customers when I was placing my order a a lady came into complain that she had been calling and calling and calling and no one answer. And she told the lady The phone never rang in the store.. More like she cut the ringer off I am a manager and I deal with kids everyday and you have to be on your game to be on them. Please hire some people that have bills to pay and not things to do.. like the little ungrateful girl that answered the phone on June 6th around 8:00 8:20.
Atmosphere: 1
Service: 1
Recommended dishes: 5 Piece Wings Combo
The two girls in front are so rude, they disrespect of my language accent ,they are understood but would still mess with me like what what you saying ? I hope the owner see my Comment and replace those both ladies, they were laughing while I was ordering the food, and they don’t pay attention while someone ordering the food , they speak on their phones on job clocked hours, it’s shameful people like that working In a good food place and don’t care their costumers.
Food: 1
Service: 1
Restaurantji Recommends
The food was good but the place looked uninviting. The bathroom said out of order, and they had the chairs up on one of the two tables in the restaurant.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Chicken and Fries
Worst customer service I’ve ever experienced in my life. Young lady at the counter was very rude, I called 10 times to place my order each time they hung up. Last time I’m ordering from them.
Atmosphere: 1
Food: 2
Service: 1
Wings tasted good but they were so small. I've never seen wings that small in my life. And for 13$ for wings only
Rude. Customer service is horrible. The young lady missed a complete order. When I said it was not correct she argued with me and told me I didn’t order a 2nd combo. Of course I got with her because I am so frustrated with these young kid’s being so disrespectful. I’m reading all these reviews of the horrible customer service. I’m assuming the manager or owner could care less. They’re getting paid and we’re patronizing.
Atmosphere: 1
Food: 2
Service: 1
The two front counter girls (one with bright red hair and the other with maroon braids) are eating while working behind the counter taking orders. Without gloves on or anything. One of the girls is doing everything on the register the other is talking and legit doing nothing lolLimiting what they serve when they’re open for another half hour.I’ll be making sure I go to the other location cause this one is an absolute mess. I’ll be shocked if I got the right order.The cooks were the hardest workers in there. I feel bad.
Atmosphere: 1
Food: 2
Service: 1
Loading...