Only been here about 4 times. I work in the food industry as well and understand things can be busy and maybe you had to deal with a nasty prior customer, but the young girl with the long orange wig was as rude as I’ll get out. Simply because I didn’t give her both of my orders at the front of the line, she gave me a snarky remark, being, “why didn’t you tell me this at the beginning of your order” and walked away to the beginning of the line without me. I didn’t realize one person works on multiple bowls/burritos in one go? That’s the opposite of all my other experiences have been like… I rarely ever eat fast food, and I know employees in a fast food industry tend to have a strict routine with how food should be ordered, but give me a break, how on Earth was I to know? There was no reason to be rude with me and proceed to give me the SMALLEST amount of lettuce on a burrito bowl, to top things off. I had to ask the cashier for a literal side of lettuce, which is ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Burrito
claudia copeland
This store is guaranteed to run out of something no matter what time of day it is. They never have vinegarette, and even ran out of cheese and veggies.
Atmosphere: 3
Food: 1
Service: 1
marcial marquez
This place NEEDS a change of managers. The employees are indifferent to customer requests, and the manager’s attitude is an insult to everyone who shops here.
Atmosphere: 1
Food: 3
Service: 1
N T
I will never go there again! The food was terrible but the customer service even was worse. I went there on the evening of 12/31/24. An older Mexican lady serving the food has the worse attitude and does not listen when telling her what all you want on your plate, and then gets upset that you stop her while making the plate to tell her that she’s making the bowl wrong. She moves entirely too fast without even listening and ends up putting the wrong stuff on the bowl. She also got mad that I told her she wasn’t paying attention to how she was preparing the bowls, because one had way less meat on it and she got mad that I asked her to balance it out and not just have one small scoop of meat on the bowl and the rest just a bed of rice. She proceeded to put one small scoop more of meat on the bowl and said it would be an extra charge. Then she prepared both bowls so sloppy that it looked distasteful. I refused to pay extra, a total of $46 for two bowls that ended up being more because she wasn’t listening and she just started throwing large portions of everything on the bowl out of anger. It was really sloppy and disgusting. She began to speak in Mexican to the cashier about me and had the worse attitude throwing up her hands and rolling her eyes at me when I told the cashier I refused to pay extra for the mistakes of the server not listening. I refuse to go back to this place, I’d rather drive to another location nearby. Furthermore when customers arrived, the staff was really rude yelling out what items they don’t have, which was shredded cheese and guacamole, hoping that customers would leave so that they wouldn’t have to work. The service here is terrible and they want the customers to pay for the lack of professionalism. Absolutely disgusting! DO BETTER and hire people who actually listen and take pride in their work!
Atmosphere: 1
Food: 1
Service: 1
LeAndrew Miller
I walk in New years Eve at 7:55pm, with my kids and was told that they were closed. Then I realized they closed at 8pm However we walked all the way to counter to be told it's closed. Turned away in store sales.
Victor J
The outside the front door is littered with trash and needs it to be picked up. It's what everyone sees when they come in to your restaurant you don't want them to have a have a bad impression do you?
Atmosphere: 1
Food: 3
Service: 3
moesha
My God I wish I read the reviews before I ordered but I was starving and at work I ordered a burrito bowl spent about $50 in total the food arrived cold ,and the rice was under cooked I had to throw the whole thing away thought I was tripping I took another bite nope its undercooked rice 🤮 never again
Atmosphere: 1
Food: 1
Service: 1
Melissa Payne
I keep giving this place a chance for delivery while I’m at work, and I am not sure why. I ordered a quesadilla with EXTRA salsa and sour cream. You will see that there is no salsa and no sour cream in the container. To make up for it, I was given a free drink on my next order. That’s cool, but it does nothing to help the fact that I am at work now without what I requested and paid for. Also, the quesadilla is mostly tortilla, and who doesn’t love a nice dry tortilla without salsa? Also, the chips (not pictured) are stale, another common occurrence at this location. Ugh.
Food: 1
Service: 1
Alfonza Riley Jr.
I not sure why y’all are serving uncooked rice and hard tacos for soft tacos or invisible chicken but damn my order wasn’t that difficult. Rice just about cracked my tooth. So everything was a waste, time, money, resources. And I’m still hungry, dinner last night ruined, lunch today ruined. Thank you.
Food: 1
Service: 1
C Hall
Was not pleased with food and restaurant was dirty.
Hey Chipotle how about you stop asking people to contact corporate and actually take care of the situation by replacing the staff or close this Joker down until you do better!!
Atmosphere: 1
Food: 1
Service: 1
Briggs Armstrong
Food and service up to usual standards or higher. Easy parking. Very convenient location. Wife wife food allergies never gets sick from cross contamination so that's a huge plus.
Food: 5
Service: 5
Andrea Smith
I was gonna come get dinner here but after seeing these reviews. No thanks. Chipotle Management can yall please get it together so we can enjoy Chipotle in our neighborhood.
Only been here about 4 times. I work in the food industry as well and understand things can be busy and maybe you had to deal with a nasty prior customer, but the young girl with the long orange wig was as rude as I’ll get out. Simply because I didn’t give her both of my orders at the front of the line, she gave me a snarky remark, being, “why didn’t you tell me this at the beginning of your order” and walked away to the beginning of the line without me. I didn’t realize one person works on multiple bowls/burritos in one go? That’s the opposite of all my other experiences have been like… I rarely ever eat fast food, and I know employees in a fast food industry tend to have a strict routine with how food should be ordered, but give me a break, how on Earth was I to know? There was no reason to be rude with me and proceed to give me the SMALLEST amount of lettuce on a burrito bowl, to top things off. I had to ask the cashier for a literal side of lettuce, which is ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Burrito
This store is guaranteed to run out of something no matter what time of day it is. They never have vinegarette, and even ran out of cheese and veggies.
Atmosphere: 3
Food: 1
Service: 1
This place NEEDS a change of managers. The employees are indifferent to customer requests, and the manager’s attitude is an insult to everyone who shops here.
Atmosphere: 1
Food: 3
Service: 1
I will never go there again! The food was terrible but the customer service even was worse. I went there on the evening of 12/31/24. An older Mexican lady serving the food has the worse attitude and does not listen when telling her what all you want on your plate, and then gets upset that you stop her while making the plate to tell her that she’s making the bowl wrong. She moves entirely too fast without even listening and ends up putting the wrong stuff on the bowl. She also got mad that I told her she wasn’t paying attention to how she was preparing the bowls, because one had way less meat on it and she got mad that I asked her to balance it out and not just have one small scoop of meat on the bowl and the rest just a bed of rice. She proceeded to put one small scoop more of meat on the bowl and said it would be an extra charge. Then she prepared both bowls so sloppy that it looked distasteful. I refused to pay extra, a total of $46 for two bowls that ended up being more because she wasn’t listening and she just started throwing large portions of everything on the bowl out of anger. It was really sloppy and disgusting. She began to speak in Mexican to the cashier about me and had the worse attitude throwing up her hands and rolling her eyes at me when I told the cashier I refused to pay extra for the mistakes of the server not listening. I refuse to go back to this place, I’d rather drive to another location nearby. Furthermore when customers arrived, the staff was really rude yelling out what items they don’t have, which was shredded cheese and guacamole, hoping that customers would leave so that they wouldn’t have to work. The service here is terrible and they want the customers to pay for the lack of professionalism. Absolutely disgusting! DO BETTER and hire people who actually listen and take pride in their work!
Atmosphere: 1
Food: 1
Service: 1
I walk in New years Eve at 7:55pm, with my kids and was told that they were closed. Then I realized they closed at 8pm However we walked all the way to counter to be told it's closed. Turned away in store sales.
The outside the front door is littered with trash and needs it to be picked up. It's what everyone sees when they come in to your restaurant you don't want them to have a have a bad impression do you?
Atmosphere: 1
Food: 3
Service: 3
My God I wish I read the reviews before I ordered but I was starving and at work I ordered a burrito bowl spent about $50 in total the food arrived cold ,and the rice was under cooked I had to throw the whole thing away thought I was tripping I took another bite nope its undercooked rice 🤮 never again
Atmosphere: 1
Food: 1
Service: 1
I keep giving this place a chance for delivery while I’m at work, and I am not sure why. I ordered a quesadilla with EXTRA salsa and sour cream. You will see that there is no salsa and no sour cream in the container. To make up for it, I was given a free drink on my next order. That’s cool, but it does nothing to help the fact that I am at work now without what I requested and paid for. Also, the quesadilla is mostly tortilla, and who doesn’t love a nice dry tortilla without salsa? Also, the chips (not pictured) are stale, another common occurrence at this location. Ugh.
Food: 1
Service: 1
I not sure why y’all are serving uncooked rice and hard tacos for soft tacos or invisible chicken but damn my order wasn’t that difficult. Rice just about cracked my tooth. So everything was a waste, time, money, resources. And I’m still hungry, dinner last night ruined, lunch today ruined. Thank you.
Food: 1
Service: 1
Was not pleased with food and restaurant was dirty.
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Very bad service
Hey Chipotle how about you stop asking people to contact corporate and actually take care of the situation by replacing the staff or close this Joker down until you do better!!
Atmosphere: 1
Food: 1
Service: 1
Food and service up to usual standards or higher. Easy parking. Very convenient location.
Wife wife food allergies never gets sick from cross contamination so that's a huge plus.
Food: 5
Service: 5
I was gonna come get dinner here but after seeing these reviews. No thanks. Chipotle Management can yall please get it together so we can enjoy Chipotle in our neighborhood.
Lots of food. Very filling. Quick service.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Burrito Bowl
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