We love the EB in Newnan so we had high hopes for this one. However we were surprised by the lack of professionalism from the workers. There a was loud screaming and laughing instead of working on our orders. They were out of the new bagel thats been being promoted as well. The females working had no sense of public care for those who were inside. Bagels were good though.
Stefaney Martinez
Victoria made me feel at home from the first time I visited this location! She is very patient while training her staff and is always listening to be sure they capture the orders correctly. She remembers my order and I can tell she knows the guests in line behind me. The other employees working here have also been great. The store has been clean on every visit consistently and the items on the menu have never been less than fresh. I always come here before work and know I'll have time to get my order and begin my day. If there were more stars, I would give them!
Atmosphere: 5
Food: 5
Service: 5
Dasia Griffin
THEYRE ALWAYS SOOO NICE AT TBIS LOCATION!
Atmosphere: 4
Food: 4
Service: 5
Elaine S
The ladies working here are soo nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Roiderick Jones
A solid place to go for breakfast coffee or lunch outside of the everyday norms. You cant go wrong. So many options to choose from, even for the kiddos.
Atmosphere: 4
Food: 5
Service: 4
Niki Prophet
My favorite little morning spot to grab breakfast! Wish they had a drive thru
Atmosphere: 5
Food: 5
Service: 5
Robin Garcia
Great team! When I entered I was immediately greated, warm and friendly atmosphere created by the staff. The bagels were on point, coffee was wonderful, and the sandwiches were awesome!!
Atmosphere: 5
Food: 5
Service: 5
Shaelicia Jenkins
Disappointed with the customer service. I came in this morning spent close to $50 including a tip. When it was time to pick up my order I was told that someone placed an order after me with the same name so I double checked to make sure I received my full order prior to stepping out the store.
I went back to the counter to inform them I was missing one bagel. I was then told to bring my order back so she can check my order , she then proceeds to walk over to the table I laid the food out on and open each bagel one by one as if I was lying. The situation was uncomfortable. Considering she had just told me that someone came in and place an order with the same name you would think, they would have believed they could have confused the order or missed something. Due to the customer service I did request a refund.
The environment was great, just hope for better and more understanding customer service if I ever return to this location.
Service: 1
KenaSunshine J.
Very nice and attentive staff. I probably haven’t had Einstein since undergrad (that’s a long time ago) lol. But it was really good. Great experience and I def recommend coming
Atmosphere: 5
Food: 5
Service: 5
Tawanda Brown
Nice place just opened in Fairburn. Nice change of pace and a great alternative to Starbucks when its really packed. Einstein offers great coffee and bagels..of bagels are your things this is the place!! The staff was friendly and attentive! Hope this type of service and food quality is maintained! Great addition to the community.
This was our 1st time in and the sandwiches were great and fresh! The service was spot on! The GM was on point and caring!!
Atmosphere: 5
Food: 5
Service: 5
Googler Critic
It’s a nice little quiet place. The bagels are fresh and soft. The coffee needs more work…It’s either too bitter or too weak. Also, the cinnamon rolls…I wouldn’t advise getting those. They are more of a dense crumbly bread. Rather than the doughy soft texture, that true cinnamon rolls should have. And the icing is too much and too sweet.
The servers are good. They are all young, so you have to have patience with them.
Atmosphere: 4
Food: 4
Service: 4
Adwoa Price
Ordered a thin bacon & cheddar egg sandwich with a hash brown at 8:37am.. got there at around 8:45am and the person that makes the sandwiches left.. this lady only knows how to makes drinks and couldn’t even refund me.
We love the EB in Newnan so we had high hopes for this one. However we were surprised by the lack of professionalism from the workers. There a was loud screaming and laughing instead of working on our orders. They were out of the new bagel thats been being promoted as well. The females working had no sense of public care for those who were inside. Bagels were good though.
Victoria made me feel at home from the first time I visited this location! She is very patient while training her staff and is always listening to be sure they capture the orders correctly. She remembers my order and I can tell she knows the guests in line behind me. The other employees working here have also been great. The store has been clean on every visit consistently and the items on the menu have never been less than fresh. I always come here before work and know I'll have time to get my order and begin my day. If there were more stars, I would give them!
Atmosphere: 5
Food: 5
Service: 5
THEYRE ALWAYS SOOO NICE AT TBIS LOCATION!
Atmosphere: 4
Food: 4
Service: 5
The ladies working here are soo nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
A solid place to go for breakfast coffee or lunch outside of the everyday norms. You cant go wrong. So many options to choose from, even for the kiddos.
Atmosphere: 4
Food: 5
Service: 4
My favorite little morning spot to grab breakfast! Wish they had a drive thru
Atmosphere: 5
Food: 5
Service: 5
Great team! When I entered I was immediately greated, warm and friendly atmosphere created by the staff. The bagels were on point, coffee was wonderful, and the sandwiches were awesome!!
Atmosphere: 5
Food: 5
Service: 5
Disappointed with the customer service. I came in this morning spent close to $50 including a tip. When it was time to pick up my order I was told that someone placed an order after me with the same name so I double checked to make sure I received my full order prior to stepping out the store.
I went back to the counter to inform them I was missing one bagel. I was then told to bring my order back so she can check my order , she then proceeds to walk over to the table I laid the food out on and open each bagel one by one as if I was lying. The situation was uncomfortable. Considering she had just told me that someone came in and place an order with the same name you would think, they would have believed they could have confused the order or missed something. Due to the customer service I did request a refund.
The environment was great, just hope for better and more understanding customer service if I ever return to this location.
Service: 1
Very nice and attentive staff. I probably haven’t had Einstein since undergrad (that’s a long time ago) lol. But it was really good. Great experience and I def recommend coming
Atmosphere: 5
Food: 5
Service: 5
Nice place just opened in Fairburn. Nice change of pace and a great alternative to Starbucks when its really packed. Einstein offers great coffee and bagels..of bagels are your things this is the place!! The staff was friendly and attentive! Hope this type of service and food quality is maintained! Great addition to the community.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love the bagels. Upscale bagels 🥯
Atmosphere: 5
Food: 5
Service: 5
This was our 1st time in and the sandwiches were great and fresh! The service was spot on! The GM was on point and caring!!
Atmosphere: 5
Food: 5
Service: 5
It’s a nice little quiet place. The bagels are fresh and soft. The coffee needs more work…It’s either too bitter or too weak. Also, the cinnamon rolls…I wouldn’t advise getting those. They are more of a dense crumbly bread. Rather than the doughy soft texture, that true cinnamon rolls should have. And the icing is too much and too sweet.
The servers are good. They are all young, so you have to have patience with them.
Atmosphere: 4
Food: 4
Service: 4
Ordered a thin bacon & cheddar egg sandwich with a hash brown at 8:37am.. got there at around 8:45am and the person that makes the sandwiches left.. this lady only knows how to makes drinks and couldn’t even refund me.
Atmosphere: 1
Food: 1
Service: 1
Bagels are always good 👍
Atmosphere: 3
Food: 4
Service: 2
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