Papa Johns Pizza

Placed a mobile order online and had a 30 minute ride to the location and my order wasn’t ready. They started making my order after I arrive which cost me to wait an additional 30 minutes for my order. I ordered pizza and wings, and my pizza were made first and my wings were made last due to the wings being made last my pizza got cold and my wings were not cooked as I ordered. Don’t eat here find a better location.

Atmosphere: 1

Food: 1

Service: 1

Bought 8 pizzas! One had hair on it….disgusted. Wont be ordering from here again. Invest in a hairnet.

Food: 1

I was placed on hold for 25 plus minutes waiting to speak with a manager about a refund for a pizza that was made horribly! I decided to drive to the location while still being on hold. When I walked into the location two employees in the front knew they had me on hold with no expectation of me ever speaking with a manager. The manager had no idea about my situation. This location employees do not care about the quality of the food they are preparing for you or providing the bare minimum of good customer service.

Atmosphere: 1

Food: 1

Service: 1

Stopped by last Friday at around 9pm and didnt get my take out order till 9:45pm and it was wrong. The employees were not apologetic.

Atmosphere: 2

Food: 2

Service: 1

I'm a door dash delivery

Atmosphere: 4

Service: 4

Horrible customer service. Two girls working the front counter very disrespectful and told a lie saying my order wasn't ready when it was

Service: 1

This lady fully of attitude worst place to shop will never go back there

Ordered $50 worth of pizza just to get home and there’s hair BAKED into my pizza 😫… I called the store to report this …. I’ll know the resolution in 3-5 days

Atmosphere: 4

Food: 1

Service: 4

My wife and I eat here a lot. Tonight was the absolute worst. One girl walking around on FaceTime my entire order was wrong. Everybody in the back got the AirPods in on the phone. This is ridiculous. I will be reporting them to corporate

Atmosphere: 1

Food: 1

Service: 1

Order was completed at reasonable timing. The re flag was order delivered by DoorDasher. Natasha arrived on time and called for further directions. My order was handed to me around 5:45PM by some guy riding alone. The Thin crust pepperoni well done look like a toddler played around with pizza. See photos attached. I called the store and reported to Chris. He stated will remove the driver from all delivers and recreated my order. Still awaiting and will provide an updated soon....Update: New pick below as well received remake order and everything looks great arrive at 6:41PM DoorDasher Guy delayed due to incorrect address on his end but arrived and food was still hot...Thanks Chris at Papa Johns. Called back but you had already left for the day

Food: 3

Service: 4

I found a piece of a green sponge melted into my cheese on the pizza o ordered today. Call the store spoke with the manager Chris who got mad at me for having a sponge cooked into my food. He offered me a refund but his customer service skills are horrible. I’ll NEVER EVER order from that store again!!

Food: 1

Service: 1

Paid for delivery and delivered these funny looking half cooked and cut pizzas. Was told to bring them back up here which I did and the guys had an attitude that he had to remake them. Like you wouldn’t want nobody sending you anything like that to your family. Pizzas just raggedy and ugly like there attitude.

Atmosphere: 1

Food: 1

Service: 1

Ordered pizzas at about 645pm on a Friday. Confirmation said pizzas would be ready by 7:30. Went to pickup pizzas at 7:30...not ready. My fault for not checking the online order status before leaving the house. Employee's were trying to be helpful but couldn't really say when you'd get your food. Finally one of the employees found my order in the system and said he would START making my pizzas. If I hadn't asked I'm assuming no one would have made it?? I'd say at least half of the people waiting for their food cancelled their orders in frustration. Gotta do better!

Atmosphere: 1

Food: 3

Service: 2

Waited over 40minutes from when I ordered the pizza for it to be ready on a CARRY OUT ORDER. This was on a Friday evening where the restaurant shouldve been fully staffed. I got home, ate the pizza, and immediately had diarrhea. Never again.

This was a takeout order.It was ready on time. It was prepared well, and they assisted me with taking items to my car without asking. He also turned down a tip.

Atmosphere: 5

Food: 5

Service: 5