Starbucks Coffee Company
5385 Campbellton Fairburn Rd, Fairburn
(470) 313-7700
Recent Reviews
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Asked for two drinks only received one incorrectly. I believe I was very clear with the way I ordered never again. Service is just horrible here I never have a problem at any other location. It was just me and another car and it took about 20 minutes to get my drink.
Atmosphere: 4
Food: 4
Service: 1
The new people seem stressed under pressure, drinks are taking 20mins for a venti white mocha, and getting drinks wrong. I would not come here.
Atmosphere: 1
Food: 1
Service: 1
I placed an order for a pick up order and was not able to pick up my order because when I arrived at the Starbucks, the café was closed. They put a written sign on the door, saying only go through drive-through. They had the line wrapped around the building in 6 to 7 people standing at the door waiting for their order. This type of customer service is bottom of the barrel and unacceptable if they were not prepared to fully open, they should’ve completely closed the store. I don’t know who is in charge up there, but somebody needs to get in contact for corporate and do some operational training.
Terrible terrible service, placed a mobile pickup order arrived to to pick up and could not get inside the building. I watched an employee bring 3 people their mobile pickup orders to the locked front door. Got to me and she said she couldn’t bring anymore out and I’d need to wait in the drive through which at that point had more than wrapped around the entire building. There is no reason a restaurant should be excepted pick up orders if they cannot fulfill them.
Atmosphere: 1
Food: 1
Service: 1
I’ve tried to go to this location 3 times and have never been able to purchase because they’re ALWAYS out of something, lines are ridiculously long as well. They need a serious intervention at this point.
Don’t ever expect to get something on time even if you order ahead.
Atmosphere: 1
Food: 1
Service: 1
Mushroom and brie egg bites were bland. White chocolate strawberry foam coffee is good with cream ans sugar. Banana walnut bread is a little dry but good.
Food: 3
Service: 5
Waste of time. Servers ignored me completely so I gad to walk out. Girl was intentionally ignoring my presence and texting on the phone. I was waiting for a while and jest walked out…
Went just for a gift card
Atmosphere: 5
Service: 5
The staff is very nice but the service is so slow. We literally waited 20+ mins in the drive thru. Starbucks should consider hiring more employees at this location to help with the workload.
Atmosphere: 5
Food: 4
Service: 2
Restaurantji Recommends
Joe and Izzy took great care of me. They were very polite and courteous! I love when they’re working!
Atmosphere: 5
Food: 5
Service: 5
I place a mobile order and it's always ready on time. Staff were very pleasant and attentive.
Atmosphere: 5
Food: 5
Service: 5
My best experience ever!!!!!! Jo and Ali were super great!!!!
Atmosphere: 5
Food: 5
Service: 5
I frequent this Starbucks location, and I will say that in comparison to other locations in the South Fulton area, the team here does a great job at being as timely and efficient as possible. Currently, it’s the holiday season, which means everyone is in quite a hurry. 🙃 I still have not experienced an issue with the taste or quality of my orders, which is a good sign that this location is doing well even during one of the busiest seasons of the year. The atmosphere could be a bit cleaner and better maintained, but I have to say that this Starbucks is pretty decent compared to some others.
Atmosphere: 4
Food: 5
Service: 4
I am here during Red Cup day and the staff is phenomenal. They are taking all of the orders very quickly and efficiently, and moving with style and grace love you ladies!
Atmosphere: 5
Food: 5
Service: 5
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