Jersey Mike's Subs

Slow service, incorrect order, all carbonation was out on all sodas.

Atmosphere: 1

Food: 2

Service: 1

Unfriendly service from start to finish. The sandwich was sloppily made with little care or attention.Very disappointing experience and poor customer service. Will never order or visit this location again.

Atmosphere: 1

Food: 1

Service: 1

Excellent customer service & I was in and out

Atmosphere: 5

Food: 5

Service: 5

Awesome

Atmosphere: 5

Food: 5

Service: 5

They seem to only hire very young teenagers who have attitudes. I wouldn’t recommend door dashing your food from here, it will
Most likely be wrong so it’s best to get it yourself. The energy is also very draining there. The employees don’t smile or say hello, there is zero customer service here. They all seem like they going through something, I hope their life get better because it’s getting out of hand now.

Atmosphere: 1

Food: 2

Service: 1

Great customer service

Atmosphere: 5

Food: 5

Service: 5

I'm poor so my friend paid for my meal. $10 for half a sammich is crazy work. I'll just go to Dollar Tree and get bread, cheese, bologna, mayo, mustard and make quite a few bomb sammiches for half that. I'll open my own place and call it Country Mike's Sammys and I'll get rich enough to eat at Jersey Mike's. Ya......

Atmosphere: 5

Food: 5

Service: 5

Awesome team!!

Atmosphere: 5

Food: 5

Service: 5

James is a GREAT manager!!

Atmosphere: 5

Food: 5

Service: 5

Everything was fresh and the order didn’t take long. Amazing customer service.

Atmosphere: 5

Food: 5

Service: 5

I got a medium Italian sub and soon after starting to eat it, I began feeling nauseous. Now, a few hours later I’m sick as a dog. I’ve been vomiting terribly. I think I’ve gotten food poisoning.

Atmosphere: 3

Food: 1

Service: 5

Bad service, requested for two sandwiches to be placed on the flat iron to make it toasty and they refused. Lazy staff… I have been receiving great service from all Jersey Mike’s but not here. Sorry, not going to sponsor some business that cannot accommodate a simple request.

Atmosphere: 1

Food: 1

Service: 1

My fiance ordered us some food tonight and had it delivered. He called the restaurant because his sandwich was wrong and he was trying to get a resolution. The youg lady said she could refund it and he could reorder delivery. He asked why should he have to pay for delivery again when it was not his fault. This girl had the nerve to say we had two other sandwiches. First of all its 4 people in my house. One is a teenage boy. We only ordered 3 sandwiches. He told her he was on the way to return both of our sandwiches as mine was also incorrect. Now the 2 other sandwiches were down to 1. He rushed out due to them closing soon. He got there 5 minutes to 9. They pretended to be closed, but someone finally let him in to give him a refund. I told him that these must be children as she has no idea how the world works and cant have real responsibilities to tell someone they have other food due to your poor comprehension skills. We ordered what we needed.

Atmosphere: 2

Food: 1

Service: 1

Location is usually clean, service is fast and efficiently maintained. The price of the Gatorade is too high in my opinion at nearly $4 per bottle but I got it anyway for my son after his 2.5 hour kickboxing practice. The team members are nice, one or two could smile a little more but they weren’t rude and it’s probably their first job so I do give some grace as they will learn as they go. I haven’t had a bad experience as of yet.

Atmosphere: 5

Food: 4

Service: 5

The BiG Kahuna Escape! Yesterday on 6-30-25 I visited the location on Glynn Rd. I ordered the giant #56 with and a regular #8. I always read the reviews prior to ordering food in Atlanta and I determined that I needed to ask lots of questions before making my selection. So I ordered extra steak because the reviews had many complaints about there not being enuf meat to cover the bread. I also ordered roast beef with my #8 sandwich. The club sun was very good. The Big Kahuna cheese steak was so dry that I had difficulty swallowing. Upon closer inspection I noticed that there was not extra cheese on my sandwich and there should have been according to the description of the sandwich. Though I did get extra steak the rest of the ingredients was lacking. I should have received the other items (grilled onions, peppers, mushrooms, and jalapeños. What I received was about two slices of onions, one slice of red bell pepper, about three slices of mushrooms. I am extremely disappointed with this final product which I paid over $33.00 dollars for my order. I stopped buying my sandwiches from Jersey Mikes over a year ago because of the nasty & rude employees, and the quality of their food. I thought things would be better since I ordered from a different location and enuf time had past that they would have improved. But just like any franchise business they don’t care about what their customers are telling them nor is there any evidence of employee improvement. I would like a refund for that awful steak sandwich and an apology. I didn’t mind paying extra to get the quality that I deserved.
Signed , COTTONMOUTH

Atmosphere: 5

Food: 2

Service: 3