Absolutely terrible service. Got to the restaurant past the time for my order to be ready. Initially no one would come to the pick up window. So I walked in to pick up my order and no one greeted me. Once I finally got someone’s attention they were just rude. The 2 employees working were very unorganized. The male told me he was 64 ordered behind mine then the lady said mine was in the oven? I asked who the manager was and she stated she was and that “it is what it is” with my order being so late. I asked for the GM’s information she said she was talking to him on her cell phone “not that it’s any of your damn business”. She wouldn’t provide me with his information and she said he did not want to talk to me. She was also taking payments, touching phones and going back to making pizza without washing her hands. I had asked to cancel the order and they said they couldn’t do that? I finally left with my order after almost 20 minutes, not that we actually want it anymore. We will definitely not return to this location.
Atmosphere: 1
Food: 1
Service: 1
T W
Mya hates her job and thinks it’s ok to treat customers and delivery drivers like crap! Misery is written all Over your face lady! Every single time I go in this location it’s a problem with her! Do better papa John’s or karma will!
Kathy Carroll
I had placed an order over the phone. When I got there it wasn't ready so I waited in the lobby. As I stood there I watched one of the team members pick in another team members hair. I also witnessed a team member working with dough wipping his hands on his dirty pants. The manager worked right beside them. My order was not made correctly so I left it there. I will never go to that Papa John's again.
Atmosphere: 1
Food: 1
Service: 1
Wreck Gar
Absolutely disgusting. No one in the prep line were wearing gloves, and behind them under a monitor were two open clear containers that had what looked like uncooked breadsticks and another with chicken wings waiting to be cooked. Both containers did not have lids and the flies had fair game to what was inside. All yall who get delivery take time to go see where your food comes from. We made the choice to pick up as we were close by and glad we did. This experience opened our eyes to those who truly do not care that are handling your food.
Atmosphere: 1
Food: 1
Service: 1
ebony dixon
Carry Out. Great. Nice staff
Atmosphere: 5
Food: 5
Service: 5
Setara Merchant
Ryan stated, “you don’t have to eat here!”
After Ryan took my order on the register, I watched Ryan go back to touching the dough to make pizza. I said, “You didn’t wash your hands?!” That’s when Ryan said, “you don’t have to eat here!”
Ryan was rude and nasty!
Service: 1
Kwesi
Terrible place staff is young and they don’t care about time. NEVER COME HERE
Atmosphere: 1
Food: 2
Service: 1
ashalee albar
Jaelin sets the bar so high for great customer service! So rare these days! Man, thank you so much Jaelin. Everyone else needs to take notes.
Atmosphere: 5
Food: 5
Service: 5
Deborah Thomas
I just purchased a large pizza which I’ve been doing for about two years no complaints today I order one and one slice looks like it’s been bitten out of brought it back to the store the manager who looks every bit of 17 very nonchalant about it then walked away and rolled her eyes won’t be ordering from here any more will go to dominos the way these young people handle things here is not professional they lost a customer for sure
Ms. Mounya and the staff working with her have done nothing but provide a beyond exceptional experience for me. I am the GM of a trampoline park and ever since she secured the relationship, our collaboration together has been the most seamless process I have had with any other restaurant. This location truly thrives with her!! We order 20-40 pizzas every weekend, and I haven’t had a complaint about them yet!!
Atmosphere: 5
Food: 5
Service: 5
Shonta’ Cleaves
Awful, awful, awful. Ordered pizza. Says picked up. Never delivered. Charged my card. Called store. Phone keeps ringing. The. Goes back to automated service. Debited from my account.
Atmosphere: 1
Food: 1
Service: 1
Andrew Waits
Pizza terrible. I had to tear each piece as it wasn't cut at all.
Atmosphere: 1
Food: 1
Service: 5
Tony X
Good people and great service
Atmosphere: 5
Food: 5
Service: 5
Jennifer H
Ordered Large stuffed crust with 5 extra pepperoncini's and regular bread sticks with nacho cheese sauce. Did not receive the pepperoncini's that I paid extra for and did not receive the nacho cheese dip for bread sticks. Just a box full of dry, crusty bread sticks. Called store asked for manager, person answered said they were the manager, but then told me they would have the manager call me back and took down my name and number. No one called me. No refund on purchased items not received. First time ordering from PJ and the last.
Awful terrible no good experience
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible service. Got to the restaurant past the time for my order to be ready. Initially no one would come to the pick up window. So I walked in to pick up my order and no one greeted me. Once I finally got someone’s attention they were just rude. The 2 employees working were very unorganized. The male told me he was 64 ordered behind mine then the lady said mine was in the oven? I asked who the manager was and she stated she was and that “it is what it is” with my order being so late. I asked for the GM’s information she said she was talking to him on her cell phone “not that it’s any of your damn business”. She wouldn’t provide me with his information and she said he did not want to talk to me. She was also taking payments, touching phones and going back to making pizza without washing her hands. I had asked to cancel the order and they said they couldn’t do that? I finally left with my order after almost 20 minutes, not that we actually want it anymore. We will definitely not return to this location.
Atmosphere: 1
Food: 1
Service: 1
Mya hates her job and thinks it’s ok to treat customers and delivery drivers like crap! Misery is written all Over your face lady! Every single time I go in this location it’s a problem with her! Do better papa John’s or karma will!
I had placed an order over the phone. When I got there it wasn't ready so I waited in the lobby. As I stood there I watched one of the team members pick in another team members hair. I also witnessed a team member working with dough wipping his hands on his dirty pants. The manager worked right beside them. My order was not made correctly so I left it there. I will never go to that Papa John's again.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. No one in the prep line were wearing gloves, and behind them under a monitor were two open clear containers that had what looked like uncooked breadsticks and another with chicken wings waiting to be cooked. Both containers did not have lids and the flies had fair game to what was inside. All yall who get delivery take time to go see where your food comes from. We made the choice to pick up as we were close by and glad we did. This experience opened our eyes to those who truly do not care that are handling your food.
Atmosphere: 1
Food: 1
Service: 1
Carry Out. Great. Nice staff
Atmosphere: 5
Food: 5
Service: 5
Ryan stated, “you don’t have to eat here!”
After Ryan took my order on the register, I watched Ryan go back to touching the dough to make pizza. I said, “You didn’t wash your hands?!” That’s when Ryan said, “you don’t have to eat here!”
Ryan was rude and nasty!
Service: 1
Terrible place staff is young and they don’t care about time. NEVER COME HERE
Atmosphere: 1
Food: 2
Service: 1
Jaelin sets the bar so high for great customer service! So rare these days! Man, thank you so much Jaelin. Everyone else needs to take notes.
Atmosphere: 5
Food: 5
Service: 5
I just purchased a large pizza which I’ve been doing for about two years no complaints today I order one and one slice looks like it’s been bitten out of brought it back to the store the manager who looks every bit of 17 very nonchalant about it then walked away and rolled her eyes won’t be ordering from here any more will go to dominos the way these young people handle things here is not professional they lost a customer for sure
Restaurantji Recommends
Ms. Mounya and the staff working with her have done nothing but provide a beyond exceptional experience for me. I am the GM of a trampoline park and ever since she secured the relationship, our collaboration together has been the most seamless process I have had with any other restaurant. This location truly thrives with her!! We order 20-40 pizzas every weekend, and I haven’t had a complaint about them yet!!
Atmosphere: 5
Food: 5
Service: 5
Awful, awful, awful. Ordered pizza. Says picked up. Never delivered. Charged my card. Called store. Phone keeps ringing. The. Goes back to automated service. Debited from my account.
Atmosphere: 1
Food: 1
Service: 1
Pizza terrible. I had to tear each piece as it wasn't cut at all.
Atmosphere: 1
Food: 1
Service: 5
Good people and great service
Atmosphere: 5
Food: 5
Service: 5
Ordered Large stuffed crust with 5 extra pepperoncini's and regular bread sticks with nacho cheese sauce. Did not receive the pepperoncini's that I paid extra for and did not receive the nacho cheese dip for bread sticks. Just a box full of dry, crusty bread sticks. Called store asked for manager, person answered said they were the manager, but then told me they would have the manager call me back and took down my name and number. No one called me. No refund on purchased items not received. First time ordering from PJ and the last.
Atmosphere: 1
Food: 1
Service: 1
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