Popeyes Louisiana Kitchen

Always good

Atmosphere: 5

Food: 4

Service: 5

This has to be one of the worst Popeyes ever they’re very disrespectful no organization employees always look a mess never dressed right hair always messed up bad attitudes, bad disposition managers are unaware of their rulebook and unaware of their job. Title employees and managers always have a attitude can never answer a question with detailed information and they’re unprofessional.

Atmosphere: 1

Food: 1

Service: 1

How is it that i place a MOBILE order. Come to get my stuff in the drive through and had to sit for an HOUR for 6 pieces of boneless wings zero sense

Atmosphere: 1

Food: 2

Service: 1

4/22/2026 Advertisements up in the windows for a meal I’ve been ordering once or twice a week for the past month or two. Today I go to order it and it’s ringing up for eight something. Highpoint to the clearly visible window advertising with the fries and a biscuit. No drink for 5.99. I’m told nothing can be done and it’s 5.99 without fries.
If the program is discontinued, don’t false advertise. The employee wrote the register was unwilling to take it any further. I know how the systems work and there are ways that things can be rang up if a mistake like this is made. But there’s no expiration date on the exterior posters.

Funny enough, what is on the posters if you look closely is what’s been scribbled out with a marker that the $5.99 with the original intended use of this flyer also included a drink so it would’ve been a complete combo. I only noticed that today as I took photographs of the advertised shrimp, tacklebox, and surf and turf box options.

As it stands, even if this has been discontinued, as long as they are in the window, it should be honored.
Funny enough, I thought service had been improving here for the first time since the pandemic when this location had gone down the toilet service wise. Up until today I had consistently faster service. And this long-standing one star review due to abysmal service I thought had finally earned a reversal.
Instead, I was met with an employee who wanted to argue about what is clearly advertised and did not want to look any further into if the program was discontinued and if so, making an adjustment to today’s order to honor the large plastered advertisements on the window. The customer is not always right. But your the restaurants own advertisements should be honored.

Atmosphere: 1

Food: 3

Service: 1

As soon as I placed order 10 to 15 food was out it was great chicken rice and beans

Atmosphere: 4

Food: 5

Service: 5

We tired to give this location a chance. They are very inconsistent. We ordered a 10 piece family meal. The chicken was not seasoned at all and they gave us old fries and biscuits. Food is too expensive to have to deal with these types of issues. We will try the Peachtree City location which isn’t too far from where we live.

Food: 1

Service: 1

Im not sure if Paris (working drive thru window) is having a bad day or what, but I didn’t feel like I deserved the attitude she gave me for absolutely no reason. It started w/ me placing my order and when she repeated it back to me but saying extra items I didn’t ask for, she seemed to have gotten bothered that i said “no thank you, I’ll just take what i ordered” She then said w/ attitude “pull around”. I got to the window she asked if my order was “shrimp tackle box” then told my total, gave me change back and nonchalantly handed me the bag. I knew nothing I needed was going to be in there. I literally had to ask for items she should’ve knowingly put in the bag such as utensils to eat my rice and peas, she said there’s no cocktail sauce, and I had to ask twice for napkins. Paris if you wanted me to have a sweet tea and apple pie with my meal baby you could’ve bought if for me and I would’ve kindly accepted it. How do you get an attitude w/ a customer who just wanted one of the most simplest meals on the menu.! I pray your day gets better girl and pray this review helps you reflect on your attitude! The manger who works here is phenomenal so I know it’s not coming from the top. Take a day off next time! Be blessed !

Atmosphere: 2

Food: 4

Service: 3

I placed an app order that was ready within 7 minutes
The drive thru attendant was courteous
The food was fresh and hot
I was given adequate condiments, utensils and napkins.

Atmosphere: 5

Food: 5

Service: 5

This location received a violation recently I don’t enjoy going there they are not friendly and the chicken does not always taste fresh

Atmosphere: 1

Food: 1

Service: 1

They constantly forget to put items in the bag that are on the receipt.

Atmosphere: 2

Food: 5

Service: 1

Waited a half hour in lobby for mobile order

Xmas eve 2025, about 5pm. Smelled like there would be hot chicken, not the case AGAIN! No chicken fillets, order the ghosted pepper wings. Why did I have to ask for the seasoning rub? The guy asked me if i wanted the rub. Got home, wings were old and the box had nastty old tenders inside. This location is garbage! If they are not out of chicken at 7pm, they are locking the doors so you cannot pick up your to-go order. I have called the 1800 number plenty of times, same behavior. This will be my last time giving my money to this location. Do better Fayetteville Popeyes!!

Atmosphere: 2

Food: 1

Service: 2

Food was hot, crispy and delicious

Atmosphere: 4

Food: 4

Service: 4

Problem with tasty food, gotta know when to stop eating. I ate too much. It was delicious.

Atmosphere: 5

Food: 5

Service: 5

They are rude

Atmosphere: 3

Food: 3

Service: 1