No one was there ordered fries look like they have been fried 3 times nasty brown with a crunch. Kids meal did not come with a toy. Asked for lemonade and got water. Will definitely not go back
Atmosphere: 3
Food: 2
Service: 3
Shanethia Wilkes
Very clean store. From what I could see, the staff did not wear gloves or hairnet. The lady that got my food had on no gloves after handling cash. That's definitely nasty. I don't eat Wendy's, I only came to get food for someone else. Also the manager didn't have one on either. Please do better.
Atmosphere: 5
Service: 4
Jane McGowan
Not much staff presence out in the restaurant. Very clean. We had Frosties. Always delicious here.
Atmosphere: 5
Food: 5
Service: 4
juanita HARRIS
Hurt me to my heart I had to give them a star. They should get zero stars. I visit this restaurant on my lunch break. I ordered a double stack no pickles, no mustard like the little biggie bag. The entire meal was old not to include that I received a single burger that was so overcooked and old With tomatoes that I don’t eat and bacon that I don’t eat the entire meal was old. It’s like it had been sitting for days. The fries seemed like they got the fries that drops in the bottom of grease and sits there. I threw those out the window on my way back to work I threw the nuggets out on my way back to work. I did think I could at least get my burger. Well surprise surprise then I called and as I’m speaking with the manager on duty, she hangs up in my face and I tried to call back thinking maybe she hung up on an accident no, she did not please whatever you do do not visit the Wendy’s in Fayetteville at 800 South Glen St. they make you sit there so that their time doesn’t run up waiting for the car to move in front of you so the line is always long because there’s three car links in between each car and the food is still not fresh. Make it make sense and the employees always have attitudes. I would never eat at this Wendy’s ever in life again as a matter of fact, it makes me not want to eat at Wendy’s. I am also sending an email to the corporate office.
Nigel
I cannot recommend this Wendy's when having a late bite to eat. Very unprofessional , and they always have a habit of closing early before time , say that they don't have enough employees , but there's always 2 or 3 cars in the parking lot. To me that says bad customer service. If the time says midnight , then I should be able to order food or drinks up until midnight. Poor late evening management. I will not return.They should shut this location down.
U W
Worst Wendys ever.. I got 2 biggie bags they messed up both order and didn’t give the full order.. they had nobody else in line and still got it wrong.. I should have went to McDonalds
Atmosphere: 1
Food: 1
Service: 1
Ebonee Kirksey
Ordering at this location was a breeze but, when it comes to the quality of the food after 7pm you can forget it. Everything was correct but the fries were sorta crispy burnt. The spicy chicken sandwich seemed like it was microwaved ,over cooked & dry. This has happened a few times before but we thought that maybe they had a couple of rough shifts but it's just that food quality after the pandemic has gone down.
Karen Traore
One of the workers are foreign (female) was very nast and rude, I had to get out of the drive thru and come inside because she was acting nasty at the window. Came insidebto order and had to deal with the same nasty attitude. There was a manager in a red shirt, but didn't try to correct her. She was loud and very nasty. Slamming my food at me.
Atmosphere: 1
Service: 1
David Martin
Staff has a nasty attitude and will pretend you’re not in the restaurant until you ask them. Not expecting the red carpet to come out- but cordially taking my order seems far below even baseline expectations for a restaurant.
Atmosphere: 1
Food: 4
Service: 1
Yesenia Garcia
Went to do DoorDash and they closed 2 hours before closing time. Very rude didn’t explain why.
Dirty place also no ketchup for burgers! Aking why and they bluffed!
Atmosphere: 1
Food: 1
Service: 1
Roberta Jackson
The employee in the drive-thru was welcoming and had great customer service. The manager gave me my food, and I can't say her personality screamed great customer service. She did enough to be called cordial. There were no cars behind me or at the speaker. The parking lot barely had any cars in it. I'm not sure why she didn't display more customer service skills.
I purchased a spicy chicken combo with American cheese. The chicken was spicy, temperature hot, and the cheese was slightly melted. The lettuce and tomato were fresh. My fries were overcooked, and there were only a few I could really eat. My root beer was weak.
I was on the road running errands, starving, and chose this location out of several other fast food establishments. Can't say 100% it was the correct choice.
Food: 3
Service: 4
Ubi Ibu
Terrible service. Manager Teresa was rude, my order was sloppy, and the food was cold. Very disappointing visit. Won’t be back
Atmosphere: 1
Food: 1
Service: 1
Scott Burch
Friendly!
Atmosphere: 5
Food: 5
Service: 5
Dave Supinger
Haven’t really had any issues at this location, they’re friendly. Plenty of parking and seating inside. Food was good.
No one was there ordered fries look like they have been fried 3 times nasty brown with a crunch. Kids meal did not come with a toy. Asked for lemonade and got water. Will definitely not go back
Atmosphere: 3
Food: 2
Service: 3
Very clean store. From what I could see, the staff did not wear gloves or hairnet. The lady that got my food had on no gloves after handling cash. That's definitely nasty. I don't eat Wendy's, I only came to get food for someone else. Also the manager didn't have one on either. Please do better.
Atmosphere: 5
Service: 4
Not much staff presence out in the restaurant. Very clean. We had Frosties. Always delicious here.
Atmosphere: 5
Food: 5
Service: 4
Hurt me to my heart I had to give them a star. They should get zero stars. I visit this restaurant on my lunch break. I ordered a double stack no pickles, no mustard like the little biggie bag. The entire meal was old not to include that I received a single burger that was so overcooked and old With tomatoes that I don’t eat and bacon that I don’t eat the entire meal was old. It’s like it had been sitting for days. The fries seemed like they got the fries that drops in the bottom of grease and sits there. I threw those out the window on my way back to work I threw the nuggets out on my way back to work. I did think I could at least get my burger. Well surprise surprise then I called and as I’m speaking with the manager on duty, she hangs up in my face and I tried to call back thinking maybe she hung up on an accident no, she did not please whatever you do do not visit the Wendy’s in Fayetteville at 800 South Glen St. they make you sit there so that their time doesn’t run up waiting for the car to move in front of you so the line is always long because there’s three car links in between each car and the food is still not fresh. Make it make sense and the employees always have attitudes. I would never eat at this Wendy’s ever in life again as a matter of fact, it makes me not want to eat at Wendy’s. I am also sending an email to the corporate office.
I cannot recommend this Wendy's when having a late bite to eat. Very unprofessional , and they always have a habit of closing early before time , say that they don't have enough employees , but there's always 2 or 3 cars in the parking lot. To me that says bad customer service. If the time says midnight , then I should be able to order food or drinks up until midnight. Poor late evening management. I will not return.They should shut this location down.
Worst Wendys ever.. I got 2 biggie bags they messed up both order and didn’t give the full order.. they had nobody else in line and still got it wrong.. I should have went to McDonalds
Atmosphere: 1
Food: 1
Service: 1
Ordering at this location was a breeze but, when it comes to the quality of the food after 7pm you can forget it. Everything was correct but the fries were sorta crispy burnt. The spicy chicken sandwich seemed like it was microwaved ,over cooked & dry. This has happened a few times before but we thought that maybe they had a couple of rough shifts but it's just that food quality after the pandemic has gone down.
One of the workers are foreign (female) was very nast and rude, I had to get out of the drive thru and come inside because she was acting nasty at the window. Came insidebto order and had to deal with the same nasty attitude. There was a manager in a red shirt, but didn't try to correct her. She was loud and very nasty. Slamming my food at me.
Atmosphere: 1
Service: 1
Staff has a nasty attitude and will pretend you’re not in the restaurant until you ask them. Not expecting the red carpet to come out- but cordially taking my order seems far below even baseline expectations for a restaurant.
Atmosphere: 1
Food: 4
Service: 1
Went to do DoorDash and they closed 2 hours before closing time. Very rude didn’t explain why.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Dirty place also no ketchup for burgers! Aking why and they bluffed!
Atmosphere: 1
Food: 1
Service: 1
The employee in the drive-thru was welcoming and had great customer service. The manager gave me my food, and I can't say her personality screamed great customer service. She did enough to be called cordial. There were no cars behind me or at the speaker. The parking lot barely had any cars in it. I'm not sure why she didn't display more customer service skills.
I purchased a spicy chicken combo with American cheese. The chicken was spicy, temperature hot, and the cheese was slightly melted. The lettuce and tomato were fresh. My fries were overcooked, and there were only a few I could really eat. My root beer was weak.
I was on the road running errands, starving, and chose this location out of several other fast food establishments. Can't say 100% it was the correct choice.
Food: 3
Service: 4
Terrible service. Manager Teresa was rude, my order was sloppy, and the food was cold. Very disappointing visit. Won’t be back
Atmosphere: 1
Food: 1
Service: 1
Friendly!
Atmosphere: 5
Food: 5
Service: 5
Haven’t really had any issues at this location, they’re friendly. Plenty of parking and seating inside. Food was good.
Atmosphere: 4
Food: 4
Service: 4
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