Chipotle Mexican Grill

Excellent perfect 👌👍

Atmosphere: 5

Food: 5

Service: 5

I was greeted by the manager Kai always with a smile and made my order to perfection , I love coming here their service is amazing!

Atmosphere: 5

Food: 5

Service: 5

This was my first time at this location. I never leave a bad review, however this one felt necessary it was utterly FILTHY. Not a single table was clean, the floor was covered in food and trash, the cashier counter was dirty as well! The food advertised on the menu did not align with the food that was actually being served, especially pertaining to freshness. The staff lacked hospitality, only one employee there seemed like she cared. I had to ask (politely ofc) for a table to be cleaned an another girl on staff did it, with extreme attitude including roughly sliding the chairs around. Just the overall lack of cleanliness and professionalism was unacceptable.

Atmosphere: 1

Food: 2

Service: 1

Good food, fast service and the taste was very good. Service was great and price was good.

Atmosphere: 5

Food: 5

Service: 5

Rude manager named Matt was not nice and because of how he was to me and my son's on my sons birthday we wont be going there again this one girl didnt catch her name but she was very sweet and helpful the meal for two people was $28 & they didnt give put the normal servings or portions on the burrito and in the bowl the guy at the register and the one that made the food was rude also I won't be ever going back there again and they won't ever get a good review for me unless I can make this experience up which they probably can't cuz it was my son's birthday and they kind of messed it up cuz that's all he wanted was to eat there so thumbs down if you want to find inviting good meal don't come here

Stopped by a chipotle and that store forgot my salsa. On the way home stopped by the chipotle by oakwood and showed them they had forgot my salsa and they gave them to me for free! Recommend coming great customer service

Atmosphere: 5

Food: 5

Service: 5

Worst chipotle in Georgia

Atmosphere: 1

Food: 1

Service: 1

Wonderfully good

Atmosphere: 4

Food: 5

Service: 4

The service is great and food is great!

Atmosphere: 5

Food: 5

Service: 5

Enjoyed everything.

Atmosphere: 5

Food: 5

Service: 5

I’ve seen quite a few bad reviews about this place, but I’ve never had anything but a great experience. Staff is friendly, line is quick and my food is always fresh. Especially compared to the gainesville location by kroger. Maybe they got new staff or management but i think its great and i come here three times a week

Atmosphere: 5

Food: 5

Service: 5

Clean, friendly and engaged service by the manager and staff. Solid portions, good recommendations, all in all great experience!

Atmosphere: 5

Food: 5

Service: 5

My bowl was ice cold and the rice and meat were very hard. Was told they were out of queso and couldn’t refund me (I ordered a large side of it) until a manager overheard and brought me cold queso. The chips were so stale they hurt my jaw to chew lmao. Save your money and do not come to this location.

Atmosphere: 1

Food: 1

Service: 1

I'm a frequent fan of Chipotle and usually love eating here, but today's experience was extremely disappointing. There were multiple flies all over the place, most of the tables were dirty, and there was rice and meat scattered across the floor. To make matters worse, I saw staff using their cellphones in the meal prep area, which is completely unacceptable.

I honestly felt like calling the health inspector, but instead, I’m leaving this review in hopes that the Oakwood Chipotle will take this seriously and make improvements. I really don’t want to take my business elsewhere, but something needs to change.

Atmosphere: 1

Food: 1

Service: 1

Bring back honey chicken. We were going to come here for dinner but went elsewhere. Read the room