Subway
2120 New, Friendship Rd, Flowery Branch
(770) 965-0980
Recent Reviews
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What bad service in this place, the woman is always angry
Man the guy that works there daniel is the coolest guy and he make my sandwich just perfect
Atmosphere: 5
Food: 5
Service: 5
Fran is absolutely amazing!
She went above and beyond and made sure we had a great experience
Atmosphere: 5
Food: 5
Service: 5
🌟 Exceptional Leadership by General Manager Fran Maney 🌟
Fran Maney exemplifies what it means to be a strong and inspiring leader at Subway in Flowery Branch. Her unwavering commitment to operational excellence, team development, and customer satisfaction is apparent in every aspect of her management. She leads with integrity, clarity, and a deep sense of accountability, fostering a workplace culture that values professionalism, respect, and continuous improvement. Fran’s ability to balance high standards with empathetic support makes her a manager employees can trust and learn from. Her proactive communication style and dedication to structure have elevated the team's performance and morale.
Fran's leadership is the foundation of a thriving store — and it shows.
From a regular customer The stock coming but now I know she's here I will continue my business here. Management has changed veggies are fresh The meat is fresh.
Atmosphere: 5
Food: 5
Service: 5
Amazing service ever since new management. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
My family and i can tell the sandwiches are made by people that take pride in it. Im so happy to have this subway near my house. We eat there 2× per week minimum and ALWAYS a perfect sandwich. Please continue exactly what your doing . My tummy says thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service. All the staff members are extremely friendly and nice with positive attitudes. The manager personally makes sure that your food is fast and correct. Definitely recommend other people to stop by and witness the kindness for themselves.
Always out of one or two ingredients.
Ruins customer experience.
Atmosphere: 3
Food: 2
Service: 2
Fran, the new Subway manager is OUTSTANDING. We were about to leave Subway because of the long wait and mediocre service, but then Fran arrived and made everything right. She re-made my sandwich the correct way and went above and beyond to allow us to have a better experience. Ask for Fran/the new manager when you go to Subway. Thank-you Fran!!!
Atmosphere: 3
Food: 5
Service: 5
Loved the customer service provided by Fran and Gina (I may have that name wrong). Our sandwiches were perfectly full and sauced. My son even said it was the best subway he had ever had. Fran went out of her way to recommend ways to make our sandwiches even better. I will come back here even if it’s further from home because the service and food quality were top notch!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Showed up at 8:30, sign on the door and hours online both say open but they locked the door.
Showed up at 8:30, sign on the door and hours online both say open but they locked the door.
New management. When I say my sandwich was good. The new mgr on duty went above and beyond I wish I knew her name… but I am so thankful she was sweet and kind. I will definitely be back…. Thank you so much!!!!! I appreciate it I was truly served as a customer!
If you lost hope is this location I definitely recommend you try it again…
Atmosphere: 5
Food: 5
Service: 5
Customer service is in line with all the other one-star ratings. A very rude woman claiming to be a manager grabbed the Uber Eats driver's phone and told me to stop ordering the breakfast flatbread sandwich (from their online menu). She accused me of harassing them by ordering it every day. :) Not. She claimed they don't have three ingredients, even though they completed the same order the previous week. My Uber Eats driver and I have filed complaints with Corporate, hoping they will reach the franchisee. (Out of spite, she refused to cancel an order they could not fulfill, hanging the poor driver out to dry.) The Uber Eats team finally had to cancel it.
Went to get my son subway on Mother’s Day after I had worked all day. It was 8pm. Online and sign on door said closed at 10pm. When we arrived the employee walked to the back and hid and both doors were locked. Very poor customer service. Will never go to this location, they are terrible.
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