I ordered a DoorDash Philly meal for lunch on December 06, 2025 and whoever prepared it put a whole entire jar of mayo on it to the point it was unsettling to even look at. I am very dissatisfied and disappointed that this is my first impression of this particular Subway.
erica wilkins
One of the worst subway experiences I’ve ever had, they were so unfriendly and it was so awkward to order, truly an unpleasant experience. The 2 employees that weren’t helping sat in the corner and laughed quietly at me while I ordered. They were also extremely sparing with the meat and toppings to where I had to tell the guy making my sandwich more please 2 or 3 times. I won’t be coming back to this location. This is what the subway at spout springs Kroger has become… truly sad.
Atmosphere: 1
Food: 1
Service: 1
Vas London
I placed an online order and it was completely wrong. I didn’t notice until I got home and it was too late and too far to go back. My order was a BLT and there was no lettuce it was instead spinach. They added olives and peppers to my Order when they weren’t on the sandwich. I’ve tried calling to speak to someone no one picks up the phone. Store closes at 10 I picked up my order at 7:30ish all the chairs were already up and the open sign was off. I also asked for Doritos but was given Mrs. Vicky’s spicy dill chips when I SAW they had Doritos when I picked it ups luckily I caught that before I walked out the door.
Atmosphere: 1
Service: 1
Sebastian Reyes
What bad service in this place, the woman is always angry
Daniel Maney
Man the guy that works there daniel is the coolest guy and he make my sandwich just perfect
Atmosphere: 5
Food: 5
Service: 5
Brittany Fox
Fran is absolutely amazing! She went above and beyond and made sure we had a great experience
Atmosphere: 5
Food: 5
Service: 5
Jeremy M
🌟 Exceptional Leadership by General Manager Fran Maney 🌟 Fran Maney exemplifies what it means to be a strong and inspiring leader at Subway in Flowery Branch. Her unwavering commitment to operational excellence, team development, and customer satisfaction is apparent in every aspect of her management. She leads with integrity, clarity, and a deep sense of accountability, fostering a workplace culture that values professionalism, respect, and continuous improvement. Fran’s ability to balance high standards with empathetic support makes her a manager employees can trust and learn from. Her proactive communication style and dedication to structure have elevated the team's performance and morale.
Fran's leadership is the foundation of a thriving store — and it shows.
From a regular customer The stock coming but now I know she's here I will continue my business here. Management has changed veggies are fresh The meat is fresh.
Atmosphere: 5
Food: 5
Service: 5
Ashley Natili
Amazing service ever since new management. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Joseph Gilbert
My family and i can tell the sandwiches are made by people that take pride in it. Im so happy to have this subway near my house. We eat there 2× per week minimum and ALWAYS a perfect sandwich. Please continue exactly what your doing . My tummy says thank you!!!!
Great customer service. All the staff members are extremely friendly and nice with positive attitudes. The manager personally makes sure that your food is fast and correct. Definitely recommend other people to stop by and witness the kindness for themselves.
Eugene Jung
Always out of one or two ingredients. Ruins customer experience.
Atmosphere: 3
Food: 2
Service: 2
mk c
Fran, the new Subway manager is OUTSTANDING. We were about to leave Subway because of the long wait and mediocre service, but then Fran arrived and made everything right. She re-made my sandwich the correct way and went above and beyond to allow us to have a better experience. Ask for Fran/the new manager when you go to Subway. Thank-you Fran!!!
Atmosphere: 3
Food: 5
Service: 5
Casie Wise
Loved the customer service provided by Fran and Gina (I may have that name wrong). Our sandwiches were perfectly full and sauced. My son even said it was the best subway he had ever had. Fran went out of her way to recommend ways to make our sandwiches even better. I will come back here even if it’s further from home because the service and food quality were top notch!
Atmosphere: 5
Food: 5
Service: 5
D B
Showed up at 8:30, sign on the door and hours online both say open but they locked the door.
Need a little updating
Atmosphere: 5
Food: 5
Service: 5
I ordered a DoorDash Philly meal for lunch on December 06, 2025 and whoever prepared it put a whole entire jar of mayo on it to the point it was unsettling to even look at. I am very dissatisfied and disappointed that this is my first impression of this particular Subway.
One of the worst subway experiences I’ve ever had, they were so unfriendly and it was so awkward to order, truly an unpleasant experience. The 2 employees that weren’t helping sat in the corner and laughed quietly at me while I ordered. They were also extremely sparing with the meat and toppings to where I had to tell the guy making my sandwich more please 2 or 3 times. I won’t be coming back to this location. This is what the subway at spout springs Kroger has become… truly sad.
Atmosphere: 1
Food: 1
Service: 1
I placed an online order and it was completely wrong. I didn’t notice until I got home and it was too late and too far to go back. My order was a BLT and there was no lettuce it was instead spinach. They added olives and peppers to my Order when they weren’t on the sandwich. I’ve tried calling to speak to someone no one picks up the phone. Store closes at 10 I picked up my order at 7:30ish all the chairs were already up and the open sign was off. I also asked for Doritos but was given Mrs. Vicky’s spicy dill chips when I SAW they had Doritos when I picked it ups luckily I caught that before I walked out the door.
Atmosphere: 1
Service: 1
What bad service in this place, the woman is always angry
Man the guy that works there daniel is the coolest guy and he make my sandwich just perfect
Atmosphere: 5
Food: 5
Service: 5
Fran is absolutely amazing!
She went above and beyond and made sure we had a great experience
Atmosphere: 5
Food: 5
Service: 5
🌟 Exceptional Leadership by General Manager Fran Maney 🌟
Fran Maney exemplifies what it means to be a strong and inspiring leader at Subway in Flowery Branch. Her unwavering commitment to operational excellence, team development, and customer satisfaction is apparent in every aspect of her management. She leads with integrity, clarity, and a deep sense of accountability, fostering a workplace culture that values professionalism, respect, and continuous improvement. Fran’s ability to balance high standards with empathetic support makes her a manager employees can trust and learn from. Her proactive communication style and dedication to structure have elevated the team's performance and morale.
Fran's leadership is the foundation of a thriving store — and it shows.
From a regular customer The stock coming but now I know she's here I will continue my business here. Management has changed veggies are fresh The meat is fresh.
Atmosphere: 5
Food: 5
Service: 5
Amazing service ever since new management. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
My family and i can tell the sandwiches are made by people that take pride in it. Im so happy to have this subway near my house. We eat there 2× per week minimum and ALWAYS a perfect sandwich. Please continue exactly what your doing . My tummy says thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great customer service. All the staff members are extremely friendly and nice with positive attitudes. The manager personally makes sure that your food is fast and correct. Definitely recommend other people to stop by and witness the kindness for themselves.
Always out of one or two ingredients.
Ruins customer experience.
Atmosphere: 3
Food: 2
Service: 2
Fran, the new Subway manager is OUTSTANDING. We were about to leave Subway because of the long wait and mediocre service, but then Fran arrived and made everything right. She re-made my sandwich the correct way and went above and beyond to allow us to have a better experience. Ask for Fran/the new manager when you go to Subway. Thank-you Fran!!!
Atmosphere: 3
Food: 5
Service: 5
Loved the customer service provided by Fran and Gina (I may have that name wrong). Our sandwiches were perfectly full and sauced. My son even said it was the best subway he had ever had. Fran went out of her way to recommend ways to make our sandwiches even better. I will come back here even if it’s further from home because the service and food quality were top notch!
Atmosphere: 5
Food: 5
Service: 5
Showed up at 8:30, sign on the door and hours online both say open but they locked the door.
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