It wasn't much to brag about... not too friendly but not too rude either..
Atmosphere: 3
Food: 5
Service: 3
jessica sepulveda
We stopped at this Dunkin’ while traveling and pulled up to the drive-thru. No one answered at the speaker, so we went to the window. An employee was standing there on her phone and completely ignored us ,no acknowledgment, no explanation, nothing. Whether you’re open or closed, it is the bare minimum to acknowledge customers. Ignoring people who are clearly waiting for service is rude, unprofessional, and shows zero pride in your job or respect for customers. This location clearly has a serious management and customer service problem. I will not be returning.Dunkin’ used to be able to compete with places like Starbucks, Coffee Bros, and 7th Brew. After this experience, it’s clear they’ve completely hit rock bottom.
Atmosphere: 1
Food: 1
Service: 1
Douglas Fertig
Waited a while to get iced coffee instead of the hot I specifically asked for.
Atmosphere: 3
Food: 1
Service: 1
Dreyven Day
This place sucks ordered 3 croissants got to the window waited 10 min then they tell me that they only have one so I sub for the 1 croissant and 2 chocolate sprinkles donuts waited 5 minutes then they say they just sold the last 2 chocolate donuts and then they proceed to have an attitude
Atmosphere: 1
Tina Difabio
Very cute place. I ordered a bacon sandwich which was slightly burnt. I can live with that- but 1 piece of bacon? Same on hubbys sandwich- which was sad because he ordered sausage. Coffee was perfect.
Atmosphere: 5
Food: 3
Service: 4
Katarina Claes
This is the one of best Dunkin Store I went to. The people that work her the Middle age woman and the black woman (Sorry dont know their names) are really awesome. They are so welcoming, they make our drinks right and the store is clean. They definetly deserved a raise! Pls WHO-ever own this store don’t lose this good workers! Every Dunkin in Macon & WR been awful even the new one in Bass RD. So it’s really nice to go to the one that always make your drink right ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Chell Mar
Donuts were great, with a nice variety from which to choose a dozen. Employees were friendly. Enjoyable break in ourbusy day.
Atmosphere: 5
Food: 5
Service: 5
Melissa
How can a Dunkin Donuts NOT have donuts? They had only 7 varieties and none of them had any filling whatsoever. The two we got, chocolate glazed, were not done enough and had to be discarded. Not a single employee was at all friendly or courteous. Just skip this one, not worth the stop at all.
Patricia Williams
Always love dunkin, they were super busy but moving everyone right on thru.
Atmosphere: 5
Food: 5
Service: 5
Wilma Carpenter
They gave the wrong drink. When I turned to tell them they had walked away. I ordered a medium brown sugar shaken espresso latte. They gave me a small pumpkin spice latte.
If you wanna stop for a quick bite to eat, skip this place. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
James Montgomery
This weshop has the worst service and I usually buy small frozen coffee which always has a different price, so I end up feeling cheated. There is a calculator at the bottom of window to tell customers amount works but they never put the amount my order is. I wish you had competition bcuz I would love to try somewhere else that's honest and caring.
Service: 1
Saj Cheema
This place needs to shut down terrible service
Atmosphere: 1
Food: 1
Service: 1
Howard Johnson
Always a good experience
Shannon Carter
I asked for an iced coffee, decaf specifically. It was very bitter and did not taste like pumpkin. The workers are always kind, but the speed of service is slow and consistency in drinks are never the same. The drinks are way too sweet or way too bitter. It’s always a 50/50 in taste.
It wasn't much to brag about... not too friendly but not too rude either..
Atmosphere: 3
Food: 5
Service: 3
We stopped at this Dunkin’ while traveling and pulled up to the drive-thru. No one answered at the speaker, so we went to the window. An employee was standing there on her phone and completely ignored us ,no acknowledgment, no explanation, nothing.
Whether you’re open or closed, it is the bare minimum to acknowledge customers. Ignoring people who are clearly waiting for service is rude, unprofessional, and shows zero pride in your job or respect for customers.
This location clearly has a serious management and customer service problem. I will not be returning.Dunkin’ used to be able to compete with places like Starbucks, Coffee Bros, and 7th Brew. After this experience, it’s clear they’ve completely hit rock bottom.
Atmosphere: 1
Food: 1
Service: 1
Waited a while to get iced coffee instead of the hot I specifically asked for.
Atmosphere: 3
Food: 1
Service: 1
This place sucks ordered 3 croissants got to the window waited 10 min then they tell me that they only have one so I sub for the 1 croissant and 2 chocolate sprinkles donuts waited 5 minutes then they say they just sold the last 2 chocolate donuts and then they proceed to have an attitude
Atmosphere: 1
Very cute place. I ordered a bacon sandwich which was slightly burnt. I can live with that- but 1 piece of bacon? Same on hubbys sandwich- which was sad because he ordered sausage. Coffee was perfect.
Atmosphere: 5
Food: 3
Service: 4
This is the one of best Dunkin Store I went to. The people that work her the Middle age woman and the black woman (Sorry dont know their names) are really awesome.
They are so welcoming, they make our drinks right and the store is clean.
They definetly deserved a raise! Pls WHO-ever own this store don’t lose this good workers!
Every Dunkin in Macon & WR been awful even the new one in Bass RD.
So it’s really nice to go to the one that always make your drink right ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Donuts were great, with a nice variety from which to choose a dozen. Employees were friendly. Enjoyable break in ourbusy day.
Atmosphere: 5
Food: 5
Service: 5
How can a Dunkin Donuts NOT have donuts? They had only 7 varieties and none of them had any filling whatsoever. The two we got, chocolate glazed, were not done enough and had to be discarded. Not a single employee was at all friendly or courteous. Just skip this one, not worth the stop at all.
Always love dunkin, they were super busy but moving everyone right on thru.
Atmosphere: 5
Food: 5
Service: 5
They gave the wrong drink. When I turned to tell them they had walked away. I ordered a medium brown sugar shaken espresso latte. They gave me a small pumpkin spice latte.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
If you wanna stop for a quick bite to eat, skip this place. Terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
This weshop has the worst service and I usually buy small frozen coffee which always has a different price, so I end up feeling cheated. There is a calculator at the bottom of window to tell customers amount works but they never put the amount my order is. I wish you had competition bcuz I would love to try somewhere else that's honest and caring.
Service: 1
This place needs to shut down terrible service
Atmosphere: 1
Food: 1
Service: 1
Always a good experience
I asked for an iced coffee, decaf specifically. It was very bitter and did not taste like pumpkin. The workers are always kind, but the speed of service is slow and consistency in drinks are never the same. The drinks are way too sweet or way too bitter. It’s always a 50/50 in taste.
Atmosphere: 2
Food: 2
Service: 1
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