Papa Johns Pizza

If you are out of gluten free pizza it would be a good idea to call and let me know as soon as you see the order come through instead of waiting until the other pizza I ordered has been picked up for delivery. I could have ordered some wings or something else for my son to eat.

Ordered pizza and never was delivered called many times spoke with person and she said that the pizza was ready but didn’t have a driver to deliver

2 hours later never received the pizza called agin and had to cancel

Pissed 7 folks waiting and had to go to bed hungry

Worst service and will never order from them again

Very disappointed with customer service and company

Sign has been up that says be back in 5 minutes. I’ve been waiting about 20 minutes.

I am from macon and actually drive to this location because of the great customer service as well as the perfection of the pizzas out of all the papa John's I have eaten at this one has pizzas that actually look like the ones on the commercials !!!! I would recommend anyone within a 20 mile area to make the drive and see why papa John's is the best pizza out there !!! It wouldn't let me do a second review but I came back the next night and it was amazing again Desiree made my pizza and it was exquisite to say the least I don't care for a bunch of crust so she accommodated my wishes and made the customer service experience above and beyond so 2 days in a row everything I asked for and more !!!

The staff here are absolutely friendly. Always service with a smile. Always kind words. They make it an enjoyable experience every time. I just want to thank them

I ordered my pizza at 5:30 pm to be delivered at 7 pm. I am still waiting on my pizza and it's 9 pm. I will never order from this papa johns again. Ridiculous! Pizza places are a dime a dozen. I will give my hard earned money to somebody else next time.

Pizza is absolutely burnt to a crisp as you can see. Also was the only customer waiting in line and was still waiting for 15 minutes to be Rudefully greeted and stared at. Woman at the counter was very rude when giving me the order and my pizza is literally black, the wings too.

They waited an hour after to tell us at pick up they had no pepperoni (because their truck hasn't came in yet ). I was still charged $57.69, and no one at the store or the 1-877-547-7272 could explain this to me . Why was I charged for pepperoni on all the pizza's we order ,but I get there they have no pepperoni. They could of been respectful enough to tell me that before the order was placed . I've called to have this matter looked into respectfully I wouldn't ever recommend this Papa John's location too anyone !!!! Poor customer service, and they don't care when they don't have something. They still charge you for it and don't tell you about it . Horrible experience. I will work the chain of command on this issue l.

Atmosphere: 1

Food: 1

Service: 1

The pizza was dry and cold.

Atmosphere: 3

Food: 1

Service: 5

I had to go get my own pizza. They take delivery orders, but have no drivers. Didn't give me any sauce.

Atmosphere: 3

Food: 3

Service: 1

One of the worst Papa Johns I have ever been Two in my whole entire life, my whole order was wrong order New York style pizza I got two thin crust dry barely any sauce. Completely different pizza It was supposed to come with extra cheese and pepperoni, but I didn’t get any of that. My wings were supposed to come with dipping sauce didn’t receive anything. And I asked for them well done basically raw looking into a lawyer I’m a hard-working truck driver and this is unacceptable especially for the amount that they charge me I do not recommend this restaurant. Please go to Pizza Hut.

This place was awesome. I wanted to put an order in for an hour later and they done it with no problems and it was ready right on time! Pizza was delicious and the staff was nice and helpful!!!

Best pizza

Service: 5

Best pizza

Service: 5

I am so disappointed as an ex employee of this exact location. First off the food made me and my fiance sick. Secondly our food was completely wrong. I mean how on earth do you mistake a stuffed crust with a thin crust. You literally have to slap the dough out. If the old assistant General manager were still working there we would have been made to remake the pizza had we messed up this badly on a pizza. Yet all of a sudden if it's a Doordash order nothing can be done to correct the situation... do yourselves a favor, save money, and get better quality pizza and just go to any of the other pizza places in forsyth. Better yet go to the papa johns in locust Grove.

Atmosphere: 1

Food: 1

Service: 1