Everyone is always helping and patient when I can't decide what I want or if I want to know about new items have arrived. Exceptional customer service creates a welcoming environment. Knowledgeable staff provide valuable assistance with inquiries and product information. Their patience and willingness to help customers make informed decisions are truly appreciated. This level of support builds trust and encourages repeat business. Customers feel valued and confident in their purchasing experience.
Skye Dixon
Specifically asked which drink I had to buy in order go get the reusable cup. Women told me my options. Picked one and once my drink was made they said they were out..... would not have got anything if they told me the truth. Waste of $$ and time
Service: 1
Shirley Lee
They are taking cash only. Their machine has been broken for about a week now. You can't use the app to pay or get rewards until they fix this. I once asked if they could break a $20 for me and the cashier told me they don't have change. Terrible customer service.
Atmosphere: 3
Food: 4
Service: 1
T. Jckr
I love the staff, as they are always kind and helpful. Lines are common at this location and so are waiting times. Busy windows vary but I strongly recommend going in after 9:30 and before 11:00 to avoid lunch rush. After 2pm it gets better. My order is always spot on no matter who makes it!
Atmosphere: 5
Food: 5
Service: 5
Melissa Manigault
I usually don’t leave bad reviews, but I was really disappointed today at this Starbucks. I visit this location often because my drink is usually made well. However, today the staff seemed disorganized. They kept asking customers what they wanted in their drinks even after the orders were placed, both in person and through mobile orders.
One of the baristas asked me what I was waiting for, and I told her it was an iced venti mobile order. She then asked if it had vanilla, and I explained it was the one with toffee nut. When I finally received my drink, it had extra shots of espresso, which I didn't want since I had ordered a venti. They remade it, but added extra cold foam when I had asked for light cold foam, and they forgot the toffee nut syrup.
I ended up waiting over 30 minutes and didn't have time for another remake. The staff seemed very confused and disorganized. The usual manager who makes my drink wasn't there. While the staff is always really nice and sweet, it's clear they need better training to understand how to make the drinks correctly.
I ended up ordering from another Starbucks to get my drink made correctly.
Atmosphere: 4
Food: 5
Service: 2
Loralei Wier
I was having a really hard morning. My husband was having a small back surgery and emotions were high. I stopped into the Starbucks to get him a coffee and a nice travel mug to keep that warm, the ladies behind the counter were so kind and helpful and really were a bright spot in my stressful day. At the end of that transaction they mentioned I qualified for a give away and asked me to enter, I did just because they were so lovely. I WON and the woman who called was so kind and helpful arranging pick up. But what has completely floored me this morning is the care and effort that went into this prize. This is a tough time of year for me with my husband being sick and my mom passing away on Valentine’s Day a few years ago and without knowing any of that the staff at this location has continued to brighten my days. Thank you to all of you.
Atmosphere: 5
Food: 5
Service: 5
Bridget B
The customer service was great but my drink was horrible. I wish I tasted my drink before I left this location. I had a strawberry frap the strawberries tasted like they were spoiled. I want a refund.
Atmosphere: 5
Food: 1
Service: 5
Rhonda Johnson
Excellent customer service! Great atmosphere! Beautiful people!
Atmosphere: 5
Food: 5
Service: 5
Trishana Thomas
I had them make something they had never done. It was delicious! Toasted vanilla almondmilk hot. Very nice staff.
Trishana Edmund
I had them make something they had never done. It was delicious! Toasted vanilla almondmilk hot. Very nice staff.
Stoped by on my way out from the hospital. Line was long but service was fast so the waiting time was short. My drink was super and perfectly made by a barista name Andrea. The place was clean and welcoming even though we couldn't sit at the tables because of the pandemic.
Cecilia Marquez
One of the best Starbucks around. Great crew who is attentive and personable. I love walking in no matter what time they are open to grab a drink from here.
Walburga Phinizy
Stoped by on my way out from the hospital. Line was long but service was fast so the waiting time was short. My drink was super and perfectly made by a barista name Andrea. The place was clean and welcoming even though we couldn't sit at the tables because of the pandemic.
Everyone is always helping and patient when I can't decide what I want or if I want to know about new items have arrived. Exceptional customer service creates a welcoming environment. Knowledgeable staff provide valuable assistance with inquiries and product information. Their patience and willingness to help customers make informed decisions are truly appreciated. This level of support builds trust and encourages repeat business. Customers feel valued and confident in their purchasing experience.
Specifically asked which drink I had to buy in order go get the reusable cup. Women told me my options. Picked one and once my drink was made they said they were out..... would not have got anything if they told me the truth. Waste of $$ and time
Service: 1
They are taking cash only. Their machine has been broken for about a week now. You can't use the app to pay or get rewards until they fix this. I once asked if they could break a $20 for me and the cashier told me they don't have change. Terrible customer service.
Atmosphere: 3
Food: 4
Service: 1
I love the staff, as they are always kind and helpful. Lines are common at this location and so are waiting times. Busy windows vary but I strongly recommend going in after 9:30 and before 11:00 to avoid lunch rush. After 2pm it gets better.
My order is always spot on no matter who makes it!
Atmosphere: 5
Food: 5
Service: 5
I usually don’t leave bad reviews, but I was really disappointed today at this Starbucks. I visit this location often because my drink is usually made well. However, today the staff seemed disorganized. They kept asking customers what they wanted in their drinks even after the orders were placed, both in person and through mobile orders.
One of the baristas asked me what I was waiting for, and I told her it was an iced venti mobile order. She then asked if it had vanilla, and I explained it was the one with toffee nut. When I finally received my drink, it had extra shots of espresso, which I didn't want since I had ordered a venti. They remade it, but added extra cold foam when I had asked for light cold foam, and they forgot the toffee nut syrup.
I ended up waiting over 30 minutes and didn't have time for another remake. The staff seemed very confused and disorganized. The usual manager who makes my drink wasn't there. While the staff is always really nice and sweet, it's clear they need better training to understand how to make the drinks correctly.
I ended up ordering from another Starbucks to get my drink made correctly.
Atmosphere: 4
Food: 5
Service: 2
I was having a really hard morning. My husband was having a small back surgery and emotions were high. I stopped into the Starbucks to get him a coffee and a nice travel mug to keep that warm, the ladies behind the counter were so kind and helpful and really were a bright spot in my stressful day. At the end of that transaction they mentioned I qualified for a give away and asked me to enter, I did just because they were so lovely. I WON and the woman who called was so kind and helpful arranging pick up. But what has completely floored me this morning is the care and effort that went into this prize. This is a tough time of year for me with my husband being sick and my mom passing away on Valentine’s Day a few years ago and without knowing any of that the staff at this location has continued to brighten my days. Thank you to all of you.
Atmosphere: 5
Food: 5
Service: 5
The customer service was great but my drink was horrible. I wish I tasted my drink before I left this location. I had a strawberry frap the strawberries tasted like they were spoiled. I want a refund.
Atmosphere: 5
Food: 1
Service: 5
Excellent customer service! Great atmosphere! Beautiful people!
Atmosphere: 5
Food: 5
Service: 5
I had them make something they had never done. It was delicious! Toasted vanilla almondmilk hot. Very nice staff.
I had them make something they had never done. It was delicious! Toasted vanilla almondmilk hot. Very nice staff.
Restaurantji Recommends
Stoped by on my way out from the hospital. Line was long but service was fast so the waiting time was short. My drink was super and perfectly made by a barista name Andrea. The place was clean and welcoming even though we couldn't sit at the tables because of the pandemic.
One of the best Starbucks around. Great crew who is attentive and personable. I love walking in no matter what time they are open to grab a drink from here.
Stoped by on my way out from the hospital. Line was long but service was fast so the waiting time was short. My drink was super and perfectly made by a barista name Andrea. The place was clean and welcoming even though we couldn't sit at the tables because of the pandemic.
I dont drink coffee
Great experience, fast service, kind staff!
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