Just went during the time they're "open" of course they were closed as usual.
Temira Rountree
Update your hours and stick to said hours! Or move to a different location. This place is hardly ever open.
Katherine Denman
Hours state they’re open but they’re not
Amanda Pangelinan
I called the store at 3:47 to see if they were open.. the girl said they were open and they close at 4pm. I live 5 min away so I got in the car and drove over there. I got there at 3:55pm, and they already counted the till, lights were off, and I walked up and she said they were closed. Perhaps if you close at 3:50, you should post that and tell people that when they call. Your business hours do not in fact go until 4pm if you will not serve customers at 3:55. I know it's only 5 min but if that's the hours, then that's the hours customers should be served. And they were already done counting the till so they stopped earlier than that. I won't come back here because I can't count on the posted hours. I'd give 0 stars if I could...
Pandypoo 81
I called the store at 3:47 to see if they were open.. the girl said they were open and they close at 4pm. I live 5 min away so I got in the car and drove over there. I got there at 3:55pm and they already counted the till, lights off and I walked up and she said they were closed. Perhaps if you close at 3:50, you should post that and tell people that when they call. Your business hours do not in fact go until 4pm if you will not serve customers at 3:55. I know it's only 5 min but if that's the hours then that's the hours customers should be served. And they were already done counting the till so they stopped earlier than that. I won't come back here because I can't count on the posted hours. I'd give 0 stars if I could...
Sophia Hussey
Update your hours. I live 15 minutes off post and this was the closest to me. I get there and y'all are closed. This was a huge waste of my time. Do not get your ice cream here!
Roberto Colon
Says they close at 9pm. I’m here at 5pm and they’re closed. Trash.
K T
Ice cream was alright.. customer service, not so much.
Kimberly T
Ice cream was alright.. customer service, not so much.
Kylie Dasher
Hours need to be updated- based off other reviews this is an ongoing issue
DO NOT GET ICE CREAM FROM HERE!!! My husband ordered a cup of chocolate devotion (chocolate ice cream with brownie, chocolate chips and Hershey's syrup) and it had MOLD IN IT!!! When he pointed it out to the worker she said "that's not mold that's from the Hershey's syrup" Ummmmm last time I checked, Hershey's syrup is dark brown, not white and green. Not to mention too they still had us pay for it and it couldn't even be eaten. Don't come here, get your ice cream somewhere else.
Alexus Hamilton
About a year ago you could get great ice cream here , now I wouldn’t even waste my money coming to this location. The customer service was extremely poor and the ice cream quality was horrible , the ice cream itself was not creamy at all. I would give zero stars if I could .
Kyle
You can't trust the hours but it's a blessing to have on base
Brandy Brewer
Said they were open until 9pm.. here at 8pm and it’s closed. :(
Just went during the time they're "open" of course they were closed as usual.
Update your hours and stick to said hours! Or move to a different location. This place is hardly ever open.
Hours state they’re open but they’re not
I called the store at 3:47 to see if they were open.. the girl said they were open and they close at 4pm. I live 5 min away so I got in the car and drove over there. I got there at 3:55pm, and they already counted the till, lights were off, and I walked up and she said they were closed. Perhaps if you close at 3:50, you should post that and tell people that when they call. Your business hours do not in fact go until 4pm if you will not serve customers at 3:55. I know it's only 5 min but if that's the hours, then that's the hours customers should be served. And they were already done counting the till so they stopped earlier than that. I won't come back here because I can't count on the posted hours. I'd give 0 stars if I could...
I called the store at 3:47 to see if they were open.. the girl said they were open and they close at 4pm. I live 5 min away so I got in the car and drove over there. I got there at 3:55pm and they already counted the till, lights off and I walked up and she said they were closed. Perhaps if you close at 3:50, you should post that and tell people that when they call. Your business hours do not in fact go until 4pm if you will not serve customers at 3:55. I know it's only 5 min but if that's the hours then that's the hours customers should be served. And they were already done counting the till so they stopped earlier than that. I won't come back here because I can't count on the posted hours. I'd give 0 stars if I could...
Update your hours. I live 15 minutes off post and this was the closest to me. I get there and y'all are closed. This was a huge waste of my time. Do not get your ice cream here!
Says they close at 9pm. I’m here at 5pm and they’re closed. Trash.
Ice cream was alright.. customer service, not so much.
Ice cream was alright.. customer service, not so much.
Hours need to be updated- based off other reviews this is an ongoing issue
Restaurantji Recommends
DO NOT GET ICE CREAM FROM HERE!!! My husband ordered a cup of chocolate devotion (chocolate ice cream with brownie, chocolate chips and Hershey's syrup) and it had MOLD IN IT!!! When he pointed it out to the worker she said "that's not mold that's from the Hershey's syrup" Ummmmm last time I checked, Hershey's syrup is dark brown, not white and green. Not to mention too they still had us pay for it and it couldn't even be eaten. Don't come here, get your ice cream somewhere else.
About a year ago you could get great ice cream here , now I wouldn’t even waste my money coming to this location. The customer service was extremely poor and the ice cream quality was horrible , the ice cream itself was not creamy at all. I would give zero stars if I could .
You can't trust the hours but it's a blessing to have on base
Said they were open until 9pm.. here at 8pm and it’s closed. :(
You Need to update your hours online....