Dairy Queen Grill & Chill

This had been my favorite DQ location until the owner decided not to buy real peanuts for the PEANUT buster parfait. I ordered two and there was no mention of no longer having peanuts, but a substitute of crushed nuts that look like granola pieces. Stop being a cheap a** and go back to buying peanuts because your price on the item certainly doesn't reflect the fact you are trying to save money while still charging the customer same price.

Drive thru cement needs to be repaired But food is always fresh

Horrible customer service. Wants you to spend your money but not make the food how you want it.

I went to get a pineapple Sunday n the man on the intercom acted like he couldn't hear me or understand what I wanted. Had an attitude so I was like just give me a strawberry then. He was like what u want, in a cup in a owl etc with the worst customer service. It never use to be bad but now it is so bad if I want ice cream I got 2 go 2 a different location cause fortvally dq has become the worst ever if I could give 0 stars that what they'll get. Go at ur own risk of getting bad customer service. I have at least 10ys of customer service n when I say bad 👎

Been coming to this same location since 1988 ! Hometown Favorite 🤞🏼

Custom milkshake after numbing dental work was much appreciated with a friendly smile. 😁

Need to work on the french fries

Dipped

Atmosphere: 5

Food: 5

Service: 5

I stopped in to get some ice cream for my grandchildren. The staff was friendly and the service was quick. The dining room area was clean as were the bathrooms.

Atmosphere: 5

Food: 5

Service: 5

They have indoor seating, but are too lazy to open it. Drive thru only, so you get sticky in your car.

Atmosphere: 1

Food: 3

Service: 1

Always great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger Meal, Chili Cheese Dog Combo, 4-PC Chicken Strip Basket

Drive thru... the person over the intercom said order when ready in a droll tone, then when I was ordering, he interrupted saying hold o hold on.... I responded you said order when ready, to which he responded, 'someone was in my ear. By then I was just aggravated because this person should not be what customers hear.... he has zero customer service skills and I didn't even place an order, I just said I changed my mind and went to Wendy's. I will no longer support business that allow bad customer service to continue. Bye Bye Fort Valley DQ!

Service: 1

I want to know why you STILL can't go inside this dairy queen. Are they afraid of something or what. It's ridiculous. I took my grandkids to get an ice cream but lobby is closed. No one wants kids to eat ice cream inside the vehicle. Won't go back. We will go to byron instead

Blizzard was good. Service was not. Won't go back to this DQ.

Atmosphere: 1

Food: 5

Service: 1

I like

Atmosphere: 5

Food: 5

Service: 5