Sometimes your to go orders don't have everything you ordered.
Atmosphere: 4
Service: 3
Keith/Linda McIntyre
Wife and I went to Max's Place in Franklin again last night to celebrate the New Year and had a fantastic time. If you haven't been here, try it out. Great, fast, and friendly service with a smile, great food, and the karaoke is out of this world. This is a family friendly place with all you could ask for including spirit's also.
Atmosphere: 5
Food: 5
Service: 5
Donna Barata
First time going to Max's place good food, karaoke sounded amazing joy & Arnie had a great time also thanks to lyndia Fagan Vicky evans &Roy Evans
Atmosphere: 5
Food: 5
Service: 5
Keith Mcintyre
Great food, great service, and the karaoke singers are unbelievably good!
David Knight
We waited 20 minutes to get our drink order taken. We got our beers and then had to wait another 30 minutes for her to take our order. We ordered the captains platter which is the most expensive thing on the menu and two appetizers. 30 minutes later the main dinner came out with one potato, not two. No extra plates to put the crab leg shells on or split the steak. Ordered the steak medium and it came out rare. Then they appetizers came out and they were both cold. Ordered a Coke for after the beer and didn’t get it till the third time I asked. I complained to the waitress but still had to pay the whole bill. I wasn’t paying for that service so I left no tip. Got an email yesterday and they took a tip out any ways. DO NOT RECOMMEND
Atmosphere: 2
Food: 2
Service: 1
Will Wright
First time eating here since moving to the area and the food & atmosphere was amazing! The owners came and introduced themselves and made us feel right at home. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Trey P
Friendly staff and great food
Atmosphere: 5
Food: 5
Service: 5
Mr. Brightside
Great service Great atmosphere Great food. Top notch!! 👍
Jerry Chambers
The staff is so friendly. Great food
Atmosphere: 5
Food: 5
Service: 5
Anna Bortion
Food was ok. Place smelt like burnt fryer oil and vapes. They also forgot my ranch
Great food, Great people! what more could you ask for! Everything on the menu is delicious!
Stacy Tidwell
They update their menu for in the restaurant but not online. The girl I spoke with had nothing but attitude and that right there is why I’ll NEVER go back unless they can learn how to treat customers!
Service: 1
J. Love
Seems like a neat place. The food certainly looks nice in the pictures. I would have loved to have tried it. We were seated at ~6:35 and walked out at ~7:25 without having received our order. We were told the delay was because there was a big table. There wasn't. It wasn't busy at all.
Parking was trouble because people were parking like they were already drunk. That's not on the restaurant, but keep it in mind.
Atmosphere: 3
Food: 1
Service: 1
Lynn Reynolds
This is a great restaurant! The fried shrimp is huge and fried to perfection! Our server was very attentive and made our experience awesome! Loved the music played during dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp
Anthony Thomas
Food was pretty good, just not digging the vibe in this place at all. Pictures make it look a little nicer than it is. Kind of has a VFW vibe. Service wasn’t great for how small the place is, you'll have to flag down the staff to get refills or to get your ticket, you'll be done with your food before getting the opportunity to ask for sauce or condiments. Probably not a place I would frequent, though it may be the best food option in the small town of Franklin.
Owner not doing themselves any favors with the hostile responses. Zero chance I'd give this place a 2nd chance after reading the owners plethora of childish responses to reviews.
Sometimes your to go orders don't have everything you ordered.
Atmosphere: 4
Service: 3
Wife and I went to Max's Place in Franklin again last night to celebrate the New Year and had a fantastic time. If you haven't been here, try it out. Great, fast, and friendly service with a smile, great food, and the karaoke is out of this world. This is a family friendly place with all you could ask for including spirit's also.
Atmosphere: 5
Food: 5
Service: 5
First time going to Max's place good food, karaoke sounded amazing joy & Arnie had a great time also thanks to lyndia Fagan Vicky evans &Roy Evans
Atmosphere: 5
Food: 5
Service: 5
Great food, great service, and the karaoke singers are unbelievably good!
We waited 20 minutes to get our drink order taken. We got our beers and then had to wait another 30 minutes for her to take our order. We ordered the captains platter which is the most expensive thing on the menu and two appetizers. 30 minutes later the main dinner came out with one potato, not two. No extra plates to put the crab leg shells on or split the steak. Ordered the steak medium and it came out rare. Then they appetizers came out and they were both cold. Ordered a Coke for after the beer and didn’t get it till the third time I asked. I complained to the waitress but still had to pay the whole bill. I wasn’t paying for that service so I left no tip. Got an email yesterday and they took a tip out any ways. DO NOT RECOMMEND
Atmosphere: 2
Food: 2
Service: 1
First time eating here since moving to the area and the food & atmosphere was amazing! The owners came and introduced themselves and made us feel right at home. Will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and great food
Atmosphere: 5
Food: 5
Service: 5
Great service Great atmosphere Great food. Top notch!! 👍
The staff is so friendly. Great food
Atmosphere: 5
Food: 5
Service: 5
Food was ok. Place smelt like burnt fryer oil and vapes. They also forgot my ranch
Atmosphere: 4
Food: 2
Service: 1
Restaurantji Recommends
Great food, Great people! what more could you ask for! Everything on the menu is delicious!
They update their menu for in the restaurant but not online. The girl I spoke with had nothing but attitude and that right there is why I’ll NEVER go back unless they can learn how to treat customers!
Service: 1
Seems like a neat place. The food certainly looks nice in the pictures. I would have loved to have tried it. We were seated at ~6:35 and walked out at ~7:25 without having received our order. We were told the delay was because there was a big table. There wasn't. It wasn't busy at all.
Parking was trouble because people were parking like they were already drunk. That's not on the restaurant, but keep it in mind.
Atmosphere: 3
Food: 1
Service: 1
This is a great restaurant! The fried shrimp is huge and fried to perfection! Our server was very attentive and made our experience awesome! Loved the music played during dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp
Food was pretty good, just not digging the vibe in this place at all. Pictures make it look a little nicer than it is. Kind of has a VFW vibe. Service wasn’t great for how small the place is, you'll have to flag down the staff to get refills or to get your ticket, you'll be done with your food before getting the opportunity to ask for sauce or condiments. Probably not a place I would frequent, though it may be the best food option in the small town of Franklin.
Owner not doing themselves any favors with the hostile responses. Zero chance I'd give this place a 2nd chance after reading the owners plethora of childish responses to reviews.
Atmosphere: 1
Food: 5
Service: 3
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