Our order wasn't correct, even though the cashier repeated it back to us. The dining room was littered with used napkins and debris. The bathroom had a nauseating odor. We will not be returning ?
Blazonist
Haven’t had Arby’s in years, but rather enjoyed the quality of this place. Can be a little slow during rushes due to short staffing.
Justine P.
Man i had to wait for 30 minutes just for a shake and it wasn't even busy like it's just shake! the shake tase good but like the the people that work here just lazy af
Mr. Murphy
Awful service! Please realize you are serving the best customers in the world and if you can't treat them that way, then get a job off post. Employee did not have a professional appearance, the lady taking orders at the front register was cleaning and had a bucket of dirty water she put next to people's orders. Was never greeted when I walked up, no napkins in the bag and none in the dining area. Definitely not what I expected to be serving our Soldiers. Fort Benning, please look into this and take pride on serving our Soldiers. Hopefully this is the right location (Arby's next to Airborne School).
Weejay Tatingal
They don’t follow their hours of operation and have bad service.
pepsi cop
They don’t open on the time they say they open. They should probably update the time to when it opens
Israel Wells
Crispy Chicken tasted like the fryer oil hasn’t been cleaned or replaced in months
Grayson Highfield
I like their mozzarella cheeze sticks
Kegan Williams
They assume I can only count to four apparently. But I know that wasn't eight wings and they also sucked. Caramel shake tasted like horchata, not bad. Besides that, they need to mop the floor with floor cleaner and not just water. It was sticky. Pro tip, just water will spread the mess around. Learn to mop. Life skills are lacking here. Maybe they use the same mop water over and over, IDK, but my shoes seriously nearly stuck to the floor and stayed there. Come on.
HORRIBLE SERVICE! I waited over 20 minutes in the drive-through. The cashier said my card declined, I checked it on the spot and there was plenty money in the account. I ordered the chicken fingers and they were obviously left over from last night being that they just recently opened. I waited another ten minutes in the line to replace my food and the older lady working the window had a very nasty attitude as if it were my fault that they served me old food. This is one of the worst Arby's I've ever been to and I probably will give the entire chain a break for a while due to the horrible service I received at the Fort Benning location! If I could give negative 5 stars I would. Thanks for ruining my morning.
Twistedingeorgia
Never never never assume store employees know how to count. Always always always check your food quantity before pulling away from the drive through.
Aaliyah Green
They do not close at the time given online. It seems like they close whenever they want to.
Shahrazad Am
They were closed on a day that they were supposed to be open. I was waiting in the drive thru looking d****
J W
Consistent errors in ordering. Every time I go here, they jack my order up. Today, I ordered double meat, yet there was less than what a standard sandwich comes with. They are usually fast, but it’s a get what you get type service.
Our order wasn't correct, even though the cashier repeated it back to us. The dining room was littered with used napkins and debris. The bathroom had a nauseating odor. We will not be returning ?
Haven’t had Arby’s in years, but rather enjoyed the quality of this place. Can be a little slow during rushes due to short staffing.
Man i had to wait for 30 minutes just for a shake and it wasn't even busy like it's just shake! the shake tase good but like the the people that work here just lazy af
Awful service! Please realize you are serving the best customers in the world and if you can't treat them that way, then get a job off post. Employee did not have a professional appearance, the lady taking orders at the front register was cleaning and had a bucket of dirty water she put next to people's orders. Was never greeted when I walked up, no napkins in the bag and none in the dining area. Definitely not what I expected to be serving our Soldiers. Fort Benning, please look into this and take pride on serving our Soldiers. Hopefully this is the right location (Arby's next to Airborne School).
They don’t follow their hours of operation and have bad service.
They don’t open on the time they say they open. They should probably update the time to when it opens
Crispy Chicken tasted like the fryer oil hasn’t been cleaned or replaced in months
I like their mozzarella cheeze sticks
They assume I can only count to four apparently. But I know that wasn't eight wings and they also sucked. Caramel shake tasted like horchata, not bad. Besides that, they need to mop the floor with floor cleaner and not just water. It was sticky. Pro tip, just water will spread the mess around. Learn to mop. Life skills are lacking here. Maybe they use the same mop water over and over, IDK, but my shoes seriously nearly stuck to the floor and stayed there. Come on.
Wasn't open any day we were there
Restaurantji Recommends
HORRIBLE SERVICE! I waited over 20 minutes in the drive-through. The cashier said my card declined, I checked it on the spot and there was plenty money in the account. I ordered the chicken fingers and they were obviously left over from last night being that they just recently opened. I waited another ten minutes in the line to replace my food and the older lady working the window had a very nasty attitude as if it were my fault that they served me old food. This is one of the worst Arby's I've ever been to and I probably will give the entire chain a break for a while due to the horrible service I received at the Fort Benning location! If I could give negative 5 stars I would. Thanks for ruining my morning.
Never never never assume store employees know how to count. Always always always check your food quantity before pulling away from the drive through.
They do not close at the time given online. It seems like they close whenever they want to.
They were closed on a day that they were supposed to be open. I was waiting in the drive thru looking d****
Consistent errors in ordering. Every time I go here, they jack my order up. Today, I ordered double meat, yet there was less than what a standard sandwich comes with. They are usually fast, but it’s a get what you get type service.