Dairy Queen Grill & Chill Grayson

We have been to this location a couple times since it is on the way home from school. Each time service gets slower and everyone working seems to be more busy with their phones than work. Hoped doing the drive thru would make them slightly faster…. Not the case! Our ice cream was melting by the time they handed to us

Horrible staff

Atmosphere: 1

Food: 3

Service: 1

Slow, slow service Cashier couldn't care less about being there. No greeting or thank you. Just vacant stare. Disappointing experience, but the sundaes and cheese curds were great

Atmosphere: 3

Food: 5

Service: 1

Aliya was very helpful helping me complete my order.
The blizzards i ordered were delicious.

Atmosphere: 5

Food: 5

Service: 5

Aaliya is very sweet.her nature is very good polite!.she’s very sweet and she doing good job.👏well done!✅ 🥰

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips

Quiet laid back atmosphere. Food was what you would expect. Aliyah came to check on me personally which is uncommon in a fast food restaurant.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Hamburger

Aaliyah was very nice and showed excellent service. Food was great and quick

Atmosphere: 5

Food: 5

Service: 5

Great service super friendly people
Aliyah was very helpful!

Rude service!!!!! My family and I walked in and stood at the counter waiting to be serviced. Both the manager and sale rep looked at us as we stood at the counter waiting to be serviced. We weren't even greeted after standing there for 3 minutes in an empty restaurant and drive thru. The sales rep just kept looking at us while he stood in the back. Just disgusting!

Atmosphere: 1

Food: 1

Service: 1

Incredibly rude and unprofessional lady working here. I ordered an ice cream dipped cone, and half of it was hanging off the edge of the cone. I knew it would melt all over my hand in no time while I’m driving. So, I asked her politely to make a new cone and she said she couldn’t and that it won’t fall off. She gave me an attitude about it and my request for very simple. What happened to putting the customer first?

Atmosphere: 1

Food: 4

Service: 1

Service was terrible

Food: 4

Service: 1

Aliyah was our server today and she did a great job of making sure that our food came out hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Strips

Great customer service, fast and efficient! Quality service from

Atmosphere: 5

Food: 5

Service: 5

They need managers with more experience. That knows how to do the job. That knows what to do when an angry customer walks in and but walks out satisfied not angry anymore. Here’s what you don’t do is argue with the customer weather who’s right & who’s wrong. If doesn’t matter at that point. Another thing you don’t do is close the restaurant before the posted business hours on the door. Which says you close at 10pm but if you look at the time stamp on my picture it says 9:47pm. I’m talking about not just missing them as they walk out, I’m talking about it looked like they’ve been gone for awhile. Enough with these young managers with no experience and always trying to prove a point and want to argue with customers.

Atmosphere: 2

Food: 3

Service: 1

Aliyah was super sweet! Enjoyed our 🧊cream 😅

Atmosphere: 5

Food: 5

Service: 5