Dunkin'
15 Grayson New Hope Rd, Grayson
(678) 376-8343
Recent Reviews
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Paid $12 for 2 cereal milk lattes and they were made wrong. Literally just iced coffee no flavor nothing, I was not given a receipt and they would not remake
Atmosphere: 3
Food: 2
Service: 4
Customer Service is AWESOME ALWAYS!
Atmosphere: 5
Food: 5
Service: 5
This Dunkin’ Donuts has some of the worst service I’ve ever experienced. The staff shows zero gratitude, moves at a painfully slow pace, and clearly doesn’t care about customers. I only ordered ONE donut, yet it took them over 10 minutes to get it ready. While I waited, I could see the employees just standing around and chatting at the window instead of working. On top of that, when I politely asked if they could show me the types of donuts they had, I was rudely told, “No, we can’t do that.” That’s unacceptable for a business built on customer service. Slow, rude, and completely unprofessional. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
This place is spoiling the reputation of Dunkin Donuts...worst service..
Atmosphere: 3
Food: 1
Service: 1
They messed my order and gave me wrong flavored donuts and wrong flovered munkins at drive thru and they shut the doors before 10pm and when it says 10pm closing time.
Atmosphere: 1
Food: 1
Service: 1
Love my iced coffee, winter hot coffee, choir rehearsal yummy Iced coffee
Atmosphere: 5
Food: 5
Service: 5
This place is overcharging for ice coffee compared to other Dunkin locations. They also did not have fresh ice coffee made and made the ice coffee drink with hot coffee poured over Ice. Please stop playing in peoples face. Coffee should be taken seriously. Adults need you kids to make it correctly. Thank you!
Atmosphere: 3
Food: 1
Service: 3
Was still able to get soft, fresh donuts and munchkins at 9pm.
Atmosphere: 4
Food: 5
Service: 4
I usually love dunkin donuts for iced coffee but I looked at the inside from the drivethru and the floor was extremely dirty. The whole inside looked dirty and i didn't even want the drink anymore.
Great service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Love my neighborhood Dunkin’! Service is always efficient.
For whatever reason... they struggle to comprehend a BLACK COFFEE with cream and Splenda on the side. Never fails. They add sweetener to black coffee if requested. Then upon adding the side items I originally requested I have triple the amount of sweetener I want. Had the BLACK COFFEE BEEN MADE BLACK with everything on the side. 😒😒😒 3 times now.
Muhammad and employees were quite rude, go to a different location.
My family loves their cold coffee drinks and donits. Service has been improving.
I order coffee from Dunkin regularly, hot coffee. But this time I was given hot BOILING coffee and burnt my lip and tongue. I have a blister on my lip already. I was refunded, but are you guys serious about selling goods, that can cause damage?
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