Bad service they were asked to make one drink made another and when I asked him to correct the drink they just poured the inclusions off the top and handing me back the drink which still had pieces of inclusions in it.
Food: 1
Service: 1
Stachia Neal
My server today was Soooo very nice
Atmosphere: 5
Food: 5
Service: 5
ABDULAI MUSAH
Nice place to be
Atmosphere: 5
Food: 5
Service: 5
Cat Rennolds
People are great. Clean, cool and quiet.
Atmosphere: 4
Food: 4
Service: 5
Dominique Clarke
Always a nice experience at this location
Atmosphere: 5
Food: 5
Service: 5
Michael Morais
I love my local Starbucks in Grayson, GA! The coffee is always hot and fresh. The team members work hard and always greet me with a smile. Keep up the excellent work 👏🏽 💯😎☕️
Atmosphere: 5
Food: 5
Service: 5
Tia
I just wanted to take a moment to recognize the outstanding customer service I received at the Starbucks drive-thru today. From the moment I pulled up, everything felt warm and welcoming. The service was prompt, friendly, and full of positive energy—exactly the kind of experience that makes a regular stop feel special.
A big shout out to Lexi at the drive-thru window! She was incredibly kind, upbeat, and made sure my order was perfect. Her attention to detail and bright personality truly stood out and made my morning so much better. It’s clear she takes pride in her work and genuinely cares about the customer experience.
Thank you, Lexi, and thank you to the whole team for delivering top-notch service with a smile!
Sam McLaughlin
This store is always messing up my drink orders but today I ordered a falafel and started eating it. I noticed it taste different so I looked Inside and saw it was different then I looked at the bag and saw it was chicken falafel. I haven’t eaten meat since 1997. I called Starbucks and the associate answer was so nonchalant about the mistake. It ticked me off. I cannot believe the customer service from this Store I will not be using Grayson’s Starbucks anymore.
Richard Cook
Just had a great experience! Dana was super helpful and an overall pleasure!
I’m sorry I have a stutter tell your staff to be a little more patient and not treat me like I’m a damn alien.
Phillips Moore
Drive through great drinks & very friendly service!
Tenesha P
I'm a regular customer.
Ordered at 6:30 pm Friday 10/27. Was given the wrong order at 6:47 PM in the drive thru. I was argued with about the order being correct versus wrong that I literally made and enjoyed the day before and went fine the day before by the drive thru cashier today. This has been a great place up until today. I hope the individual can be trained to do better with specifying drink orders, taking accountability of their mistakes, and providing better customer service than arguing about their own mistakes, rolling their eyes at the customer's after being asked for a remake, and arguing. Received a similar to correct drink at 6:57 pm.
Tayler Leigh
Coffee is fine but it's really uncomfortable & super awkward to listen to the one team member who I assume is a manager (shorter individual with a shaved head, I did not catch their name) barking orders and constantly snapping at the other employees for everyone to hear. Me and my boyfriend were not the only ones who noticed that it felt more like Hell's Kitchen and not a cafe.
K Beverley
Great service! Patient staff. Always a great experience.
Great location and the staff is always friendly
Atmosphere: 5
Food: 5
Service: 5
Bad service they were asked to make one drink made another and when I asked him to correct the drink they just poured the inclusions off the top and handing me back the drink which still had pieces of inclusions in it.
Food: 1
Service: 1
My server today was Soooo very nice
Atmosphere: 5
Food: 5
Service: 5
Nice place to be
Atmosphere: 5
Food: 5
Service: 5
People are great. Clean, cool and quiet.
Atmosphere: 4
Food: 4
Service: 5
Always a nice experience at this location
Atmosphere: 5
Food: 5
Service: 5
I love my local Starbucks in Grayson, GA! The coffee is always hot and fresh. The team members work hard and always greet me with a smile. Keep up the excellent work 👏🏽 💯😎☕️
Atmosphere: 5
Food: 5
Service: 5
I just wanted to take a moment to recognize the outstanding customer service I received at the Starbucks drive-thru today. From the moment I pulled up, everything felt warm and welcoming. The service was prompt, friendly, and full of positive energy—exactly the kind of experience that makes a regular stop feel special.
A big shout out to Lexi at the drive-thru window! She was incredibly kind, upbeat, and made sure my order was perfect. Her attention to detail and bright personality truly stood out and made my morning so much better. It’s clear she takes pride in her work and genuinely cares about the customer experience.
Thank you, Lexi, and thank you to the whole team for delivering top-notch service with a smile!
This store is always messing up my drink orders but today I ordered a falafel and started eating it. I noticed it taste different so I looked Inside and saw it was different then I looked at the bag and saw it was chicken falafel. I haven’t eaten meat since 1997. I called Starbucks and the associate answer was so nonchalant about the mistake. It ticked me off. I cannot believe the customer service from this Store I will not be using Grayson’s Starbucks anymore.
Just had a great experience! Dana was super helpful and an overall pleasure!
Restaurantji Recommends
I’m sorry I have a stutter tell your staff to be a little more patient and not treat me like I’m a damn alien.
Drive through great drinks & very friendly service!
I'm a regular customer.
Ordered at 6:30 pm Friday 10/27. Was given the wrong order at 6:47 PM in the drive thru. I was argued with about the order being correct versus wrong that I literally made and enjoyed the day before and went fine the day before by the drive thru cashier today. This has been a great place up until today. I hope the individual can be trained to do better with specifying drink orders, taking accountability of their mistakes, and providing better customer service than arguing about their own mistakes, rolling their eyes at the customer's after being asked for a remake, and arguing. Received a similar to correct drink at 6:57 pm.
Coffee is fine but it's really uncomfortable & super awkward to listen to the one team member who I assume is a manager (shorter individual with a shaved head, I did not catch their name) barking orders and constantly snapping at the other employees for everyone to hear. Me and my boyfriend were not the only ones who noticed that it felt more like Hell's Kitchen and not a cafe.
Great service! Patient staff. Always a great experience.
Atmosphere: 5
Food: 5
Service: 5
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