Extremely slow, cut you off when ordering. This place went downhill FAST. I keep going here and ALWAYS regret it every time.
Atmosphere: 2
Food: 4
Service: 1
Victor Jones (Vic)
Service was insanely slow! I spent well over 5 mins and the order box waiting for someone to take my order. And let’s not talk about the wait thereafter to get something as simple as a milkshake. The sense of urgency is nonexistent and the management needs to address this. I’m not in the business of having my time wasted or spending my money on lackluster service.
Atmosphere: 1
Food: 4
Service: 1
TaRiq
How long should it take to make a Large Dr. Pepper?
Atmosphere: 4
Food: 5
Service: 1
Meghan Foster
Staff and food are great, but those stalls where you order with the app only need to be removed because some of your customers do not have the common decency to either order from the single stall number or they just like pranking people. This issue did not start until these stalls were put in.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hot Dog, Breakfast Burrito, Burger, Corn Dog
Aprill Mack
I am rating zero stars. I went by Sonic’s after they were supposed to be open and waited for 5 minutes at the drive through speaker with no greeting, I then pulled up to the drive through window with no response. I could hear someone from the inside speaking. So I then went to the stall and pushed the button with no response. This has happened on more than one occasion. They are supposed to be open and I don’t receive any service. They loss two customers today because of this.
Matthew Smith
Lunch is horrible. They need some help.
David Kingsmore
I didn't receive what I ordered. I asked for tomatoes, onions, and mayonnaise only. You all did get the no cheese correctly. Your lettuce ketchup and especially pickles I can do without. It's challenging to understand why 80% of the fast foods I purchase are always incorrect. Please explain what's going on! I did consume because I, for one, hate wasting food.
Atmosphere: 4
Food: 2
Service: 4
Connor Davis
This is the slowest sonic in Augusta. No sense of urgency. Takes 15+ minutes to get your food out to you.
Atmosphere: 4
Food: 3
Service: 1
Anirudh Chhabria
Ordered through the app. Quick efficient service and the food was pretty decent. The milkshake was great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Sonic Blast
Deven Clair
No one ever answers the drive through and car hop service is even longer. And they have people on break during rush
Drive through workers are rude. You sit at the drive through for 5-10 minutes with no one to take your order. You have to go get someone to and tell them to pay attention the drive through. Customer service sucks.
Atmosphere: 1
Food: 3
Service: 1
grumpz bearz
I have gotten takeout from here plenty of times. Mostly for the reason that its on the way to where I go. My experience recently is that I ordered a bacon cheeseburger large combo. I wanted my burger plain... no bacon. Well atleast I got my large fry... medium. "Fast food" is only on certain days of the week.
Atmosphere: 2
Food: 3
Service: 2
Jerry Straks
Slower delivery than usual. Fries requested without salt were salty. Helpful staff, sort of.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Angel
If you like Sonic it's the same as what you would get at any other Sonic. The order was right but it usually takes a little longer at this one to get your order than at others in the CSRA. I have waited 15 min or more at this one.
Extremely slow, cut you off when ordering. This place went downhill FAST. I keep going here and ALWAYS regret it every time.
Atmosphere: 2
Food: 4
Service: 1
Service was insanely slow! I spent well over 5 mins and the order box waiting for someone to take my order. And let’s not talk about the wait thereafter to get something as simple as a milkshake. The sense of urgency is nonexistent and the management needs to address this. I’m not in the business of having my time wasted or spending my money on lackluster service.
Atmosphere: 1
Food: 4
Service: 1
How long should it take to make a Large Dr. Pepper?
Atmosphere: 4
Food: 5
Service: 1
Staff and food are great, but those stalls where you order with the app only need to be removed because some of your customers do not have the common decency to either order from the single stall number or they just like pranking people. This issue did not start until these stalls were put in.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Hot Dog, Breakfast Burrito, Burger, Corn Dog
I am rating zero stars. I went by Sonic’s after they were supposed to be open and waited for 5 minutes at the drive through speaker with no greeting, I then pulled up to the drive through window with no response. I could hear someone from the inside speaking. So I then went to the stall and pushed the button with no response. This has happened on more than one occasion. They are supposed to be open and I don’t receive any service. They loss two customers today because of this.
Lunch is horrible. They need some help.
I didn't receive what I ordered. I asked for tomatoes, onions, and mayonnaise only. You all did get the no cheese correctly. Your lettuce ketchup and especially pickles I can do without. It's challenging to understand why 80% of the fast foods I purchase are always incorrect. Please explain what's going on! I did consume because I, for one, hate wasting food.
Atmosphere: 4
Food: 2
Service: 4
This is the slowest sonic in Augusta. No sense of urgency. Takes 15+ minutes to get your food out to you.
Atmosphere: 4
Food: 3
Service: 1
Ordered through the app. Quick efficient service and the food was pretty decent. The milkshake was great.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mozzarella Sticks, Sonic Blast
No one ever answers the drive through and car hop service is even longer. And they have people on break during rush
Atmosphere: 3
Service: 1
Restaurantji Recommends
Drive through workers are rude. You sit at the drive through for 5-10 minutes with no one to take your order. You have to go get someone to and tell them to pay attention the drive through. Customer service sucks.
Atmosphere: 1
Food: 3
Service: 1
I have gotten takeout from here plenty of times. Mostly for the reason that its on the way to where I go. My experience recently is that I ordered a bacon cheeseburger large combo. I wanted my burger plain... no bacon. Well atleast I got my large fry... medium. "Fast food" is only on certain days of the week.
Atmosphere: 2
Food: 3
Service: 2
Slower delivery than usual. Fries requested without salt were salty. Helpful staff, sort of.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
If you like Sonic it's the same as what you would get at any other Sonic. The order was right but it usually takes a little longer at this one to get your order than at others in the CSRA. I have waited 15 min or more at this one.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Tots, Burger
Food isn't as good as it usto be.
Atmosphere: 4
Food: 3
Service: 4
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