The young men working there wer scared 😱 to make my sandwich. I asked for salt and pepper and he was scared to put it on, I ordered a sandwich with double cheese and he asked if I wanted extra cheese. Sandwich was terrible 😫. SMH
Atmosphere: 1
Food: 1
Service: 1
Christopher Haynes
I ordered a sub from here online and my sub was made wrong and it was not ready by the time it was supposed to be ready. I had to wait an extra 20 minutes for it to be ready so what's the point of ordering it online. If you want a sub from here just go in the store and make sure they make your sub right
Kai Aldridge
Placed an order and I walked in after they said it was done and ready for pickup. Proceeded to have to wait 20 minutes because they didn’t even start on the order
Atmosphere: 1
Food: 1
Service: 1
Thomas Maxwell
This is the slowest Subway on the planet. If you order ahead, your food WON'T be ready by the time you get to the store. You're gonna wait at least 20min - which is absolutely ridiculous!!
Atmosphere: 3
Food: 5
Service: 1
Tiffany S
I ordered a chicken sandwich and paid extra for avocado, but it wasn’t on my sandwich—so I basically wasted my money. On top of that, the website kept crashing, and I had to download the app just to place my order. That said, the customer service was good, the staff was friendly, and the place was clean.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Subway Club
Victor MedIna
Everything is presentable and maintained
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cookies, Black Forest Ham, Ultimate BMT Sandwich, Oven Roasted Turkey, Cold Cut Combo, Oven Roasted Turkey & Ham, Grilled Chicken
soso W
Its unfortunate that this is the closest subway to me. Before theyve Repeatedly messed up orders & did not offer anything to fix the issue. But tonight i had two different sandwiches that were both made incorrectly then when i went back to the restaurant they made TWO OF THE SAME sandwhiches… that were both still incorrect..
Service: 1
Jennifer Anderson
Loves the food and desserts. Employees not much on talking. Music keep shutting off every few seconds.
Atmosphere: 2
Food: 3
Service: 2
B Hill
The employees here are always professional, friendly, efficient and very patient. Despite being understaffed, the facility and work stations are clean and well organized. Kudos to the young man, Xavier(?) and young female, brown haired supervisor!!! Their ability to handle in person and online orders simultaneously with a SMILE is commendable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Veggie Delite
Desmon Johnson
I don't understand how does the quality in service from day shift to evening shift shift falls short with more people working on the evening shift. Earlier today I came in and there was only 2 people the speed of service was fast with less people compared to your evening shift. I came in to pick up food, 4 people was there and there was no cookies. The food was wrong. I had to ask can I grab a chip instead since there was no cookies and of course the bottle of drink. Quality should not change from morning to night. And for the people standing around talking that means your labor is too high and it shouldn't be any errors. Food gets a turn star due to the day shift night shift. Rethink about getting new people. Now that i know if I order in the evening time I'm going to have to check before I leave. I should have just went to firehouse subs.
This Sub way is by far better than Belair/columbia Rd. I will always go here rather than the closer one. Friendly staff, great service and they honor coupons sent in the mail, or internet specials.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
Belinda Lopez
Ordered online..had to wait til all the patrons in the store were waited on until they started my order! I live 15 minutes away and when I arrived they hadn’t even started making my order. There are 4 employees one should be working the online orders…instead had to wait while new arrivals came in after I ordered. This is the second time this happened. Last time I just thought it was a fluke but now I feel differently.
Atmosphere: 2
Food: 3
Service: 2
Kaden Hinson
Today i placed an order before 7 and said it wouldn’t be ready until 7:15 got there had to wait for 20 mins before anyone would even ask me who i was picking up for. they were only making subs for people walking in. Waited over 40 mins for my sub that i ordered before hand. I used to work as a subway sandwich artist and know this is super unacceptable
Atmosphere: 1
Food: 1
Service: 1
My'Kaila Davis
I placed an online order using the app for a wrap and a salad. I returned home to discover my salad order was missing several items. When I called to get it resolved the person that answered asked me to drive back to the store i asked could something be offered towards a future purchase she asked me to come back again to have the items added. i stated my order should have been correct upon pick up she then hung up in my face.
Service: 1
Terri Turner
My go to for freshly baked cookies when I don't have time to make them myself!! The subs are also outstanding!!
The young men working there wer scared 😱 to make my sandwich. I asked for salt and pepper and he was scared to put it on, I ordered a sandwich with double cheese and he asked if I wanted extra cheese. Sandwich was terrible 😫. SMH
Atmosphere: 1
Food: 1
Service: 1
I ordered a sub from here online and my sub was made wrong and it was not ready by the time it was supposed to be ready. I had to wait an extra 20 minutes for it to be ready so what's the point of ordering it online. If you want a sub from here just go in the store and make sure they make your sub right
Placed an order and I walked in after they said it was done and ready for pickup. Proceeded to have to wait 20 minutes because they didn’t even start on the order
Atmosphere: 1
Food: 1
Service: 1
This is the slowest Subway on the planet. If you order ahead, your food WON'T be ready by the time you get to the store. You're gonna wait at least 20min - which is absolutely ridiculous!!
Atmosphere: 3
Food: 5
Service: 1
I ordered a chicken sandwich and paid extra for avocado, but it wasn’t on my sandwich—so I basically wasted my money. On top of that, the website kept crashing, and I had to download the app just to place my order. That said, the customer service was good, the staff was friendly, and the place was clean.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Subway Club
Everything is presentable and maintained
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cookies, Black Forest Ham, Ultimate BMT Sandwich, Oven Roasted Turkey, Cold Cut Combo, Oven Roasted Turkey & Ham, Grilled Chicken
Its unfortunate that this is the closest subway to me. Before theyve Repeatedly messed up orders & did not offer anything to fix the issue. But tonight i had two different sandwiches that were both made incorrectly then when i went back to the restaurant they made TWO OF THE SAME sandwhiches… that were both still incorrect..
Service: 1
Loves the food and desserts. Employees not much on talking. Music keep shutting off every few seconds.
Atmosphere: 2
Food: 3
Service: 2
The employees here are always professional, friendly, efficient and very patient. Despite being understaffed, the facility and work stations are clean and well organized. Kudos to the young man, Xavier(?) and young female, brown haired supervisor!!! Their ability to handle in person and online orders simultaneously with a SMILE is commendable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Veggie Delite
I don't understand how does the quality in service from day shift to evening shift shift falls short with more people working on the evening shift. Earlier today I came in and there was only 2 people the speed of service was fast with less people compared to your evening shift. I came in to pick up food, 4 people was there and there was no cookies. The food was wrong. I had to ask can I grab a chip instead since there was no cookies and of course the bottle of drink. Quality should not change from morning to night. And for the people standing around talking that means your labor is too high and it shouldn't be any errors. Food gets a turn star due to the day shift night shift. Rethink about getting new people. Now that i know if I order in the evening time I'm going to have to check before I leave. I should have just went to firehouse subs.
Atmosphere: 2
Food: 5
Service: 2
Restaurantji Recommends
This Sub way is by far better than Belair/columbia Rd. I will always go here rather than the closer one. Friendly staff, great service and they honor coupons sent in the mail, or internet specials.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Subway Club
Ordered online..had to wait til all the patrons in the store were waited on until they started my order! I live 15 minutes away and when I arrived they hadn’t even started making my order. There are 4 employees one should be working the online orders…instead had to wait while new arrivals came in after I ordered. This is the second time this happened. Last time I just thought it was a fluke but now I feel differently.
Atmosphere: 2
Food: 3
Service: 2
Today i placed an order before 7 and said it wouldn’t be ready until 7:15 got there had to wait for 20 mins before anyone would even ask me who i was picking up for. they were only making subs for people walking in. Waited over 40 mins for my sub that i ordered before hand. I used to work as a subway sandwich artist and know this is super unacceptable
Atmosphere: 1
Food: 1
Service: 1
I placed an online order using the app for a wrap and a salad. I returned home to discover my salad order was missing several items. When I called to get it resolved the person that answered asked me to drive back to the store i asked could something be offered towards a future purchase she asked me to come back again to have the items added. i stated my order should have been correct upon pick up she then hung up in my face.
Service: 1
My go to for freshly baked cookies when I don't have time to make them myself!! The subs are also outstanding!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies
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