The last 3 time, it's been a sub par experience. Today, there was no ice whatsoever. And wings weren't cooked well like requested. Also, ordered online, and wings were still not ready till 18 minutes after they were supposed to be ready.
Atmosphere: 1
Food: 3
Service: 1
Brian Millican
Welcome to WingStop, where to-go orders and the customer’s order behind you is more important than yours. Where there are no trash cans and the napkins are a roll of gas station paper towels. Where your order of fries is likely to be a 1/2 pound of crumbs (see pic).
This trip: This is our fifth time at this location, and each time gets worse. What a mess. We watched as order after order after order was filled before ours (to-go and in person). We were literally the last customers standing, and our order wasn’t filled until I walked to window to address the issue. They were “waiting on fries.” That’s hilarious considering the sad excuse for fries they gave me.
Whatever, WingStop. You stay busy enough to ignore reviews like this. If we return, I won’t set my expectations so high. Maybe that’ll keep me from writing another review like this.
Atmosphere: 1
Food: 3
Service: 1
Victor MedIna
Usually people are Frustrated or Upset because they can NEVER get their ORDERS on TIME! Usually you'll have to wait another 20-30Min that's if they didn't forget or leave something out!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: 40 PC Group Pack, Wings and Fries, Chicken Sandwich
Vivi Suarez
Right when you go in, you're immediately greeted and welcomed. The young lady at the register was sweet and polite and got an order in. It got packed and really busy after we ordered, so there was a little wait but totally understandable and worth it. This is our go-to wing place always. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
David Sherman
Terrible. Food tastes old and not fresh. Not to mention messed my whole order up. Worst Wingstop in the whole area. Stay away trust me.
Jennifer Angel
Got my order wrong. The person pretending to be the manager told me my refund would take 3 to 4 days. They never processed it. Called 7 days later, a different manager took action. Got my refund next day.
Atmosphere: 3
Food: 3
Service: 4
Andrew Bovee
It's not always the quickest, but they do tell you when it will be ready, and it's pretty accurate. The Ranch dressing is off the charts!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings and Fries, 6 PC Wing Combo, Veggie Sticks
William
Annnd its one star. Zero if o could.
Took over an hour and they missed an entire part of the order.... if you're gonna be slow at least do it right
Almost a year later and not much has changed other than even if the order is wrong, the food still taste good.
Don't go here or order delivery if time is an issue because this is anything but fast food.
They are almost tied with pizza hut as in it will take at least an hour if you order delivery. Hit or miss with ordering in or pickup.
Maintains 2 stars for now.
‐------------ It will be a long time before I order from here again. If its fast its wrong, if it's slow, it's most likely still wrong. The process usually goes, "I'm in the mood for wings lets get wingstop!"...an eternity later, "I should have just ordered a sandwich, or maybe even a PB&J."
The tracking status on the app means absolutely nothing. "Order by x time." 30 minutes later, "order delivered" but it still shows "being perfected" and "driver still waiting on order"
Christian Oxley
Took a long time to get just to have cold and hard as a rock fries and ok wings
Food: 3
Service: 5
Recommended dishes: Wings and Fries
Edward Hoyt
Slow. I think these geniuses put sugar AND double salt on the fries. Wings were too salty too, But everything was hot and seemed fresh. No trash can. I'll never go to another wing stop.
Food is good most of the time when I come here, I myself work in food service. I ordered a combo meal and got home to realize there were no fries, I was already home and didn't want to go back out to get them, so I called and asked if I could just be refunded for the fries. They told me I'd have to come up there even though I payed with card (I know that's not how that typically works). Went up there just to figure out we could have just gotten it over the phone. Just upset I had to drive all the way back up there for nothing :\
Kem Fiveash
Count your wings ! Bought a 40pc classic wing pack - order was short 4 wings . Wings are too expensive to be shorted 1 wing much less 4. The wings were dry - fried way too long !! This is definitely the worst location . This wasn't the first time we have had issues . Won't be going back to Grovetown location
Food: 1
A Wallace
Good atmosphere, good service, and tasty wings!!!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Stille
Without doubt, expect to wait 30 mins for food at every wing stop. Still tasty!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wings and Fries
E Ezzyk
Bad service, didn’t even get my food after ordering 20 minutes ahead the sitting in the store for 10 minutes before they decided to tell me it would be another 20 minutes but only after I asked why it wasn’t ready. They ignore the customer like it is a inconvenience you are even there!
The last 3 time, it's been a sub par experience. Today, there was no ice whatsoever. And wings weren't cooked well like requested. Also, ordered online, and wings were still not ready till 18 minutes after they were supposed to be ready.
Atmosphere: 1
Food: 3
Service: 1
Welcome to WingStop, where to-go orders and the customer’s order behind you is more important than yours. Where there are no trash cans and the napkins are a roll of gas station paper towels. Where your order of fries is likely to be a 1/2 pound of crumbs (see pic).
This trip:
This is our fifth time at this location, and each time gets worse. What a mess. We watched as order after order after order was filled before ours (to-go and in person). We were literally the last customers standing, and our order wasn’t filled until I walked to window to address the issue. They were “waiting on fries.” That’s hilarious considering the sad excuse for fries they gave me.
Whatever, WingStop. You stay busy enough to ignore reviews like this. If we return, I won’t set my expectations so high. Maybe that’ll keep me from writing another review like this.
Atmosphere: 1
Food: 3
Service: 1
Usually people are Frustrated or Upset because they can NEVER get their ORDERS on TIME! Usually you'll have to wait another 20-30Min that's if they didn't forget or leave something out!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: 40 PC Group Pack, Wings and Fries, Chicken Sandwich
Right when you go in, you're immediately greeted and welcomed. The young lady at the register was sweet and polite and got an order in. It got packed and really busy after we ordered, so there was a little wait but totally understandable and worth it. This is our go-to wing place always. Definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Terrible. Food tastes old and not fresh. Not to mention messed my whole order up. Worst Wingstop in the whole area. Stay away trust me.
Got my order wrong. The person pretending to be the manager told me my refund would take 3 to 4 days. They never processed it. Called 7 days later, a different manager took action. Got my refund next day.
Atmosphere: 3
Food: 3
Service: 4
It's not always the quickest, but they do tell you when it will be ready, and it's pretty accurate. The Ranch dressing is off the charts!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wings and Fries, 6 PC Wing Combo, Veggie Sticks
Annnd its one star. Zero if o could.
Took over an hour and they missed an entire part of the order.... if you're gonna be slow at least do it right
Almost a year later and not much has changed other than even if the order is wrong, the food still taste good.
Don't go here or order delivery if time is an issue because this is anything but fast food.
They are almost tied with pizza hut as in it will take at least an hour if you order delivery. Hit or miss with ordering in or pickup.
Maintains 2 stars for now.
‐------------
It will be a long time before I order from here again. If its fast its wrong, if it's slow, it's most likely still wrong. The process usually goes, "I'm in the mood for wings lets get wingstop!"...an eternity later, "I should have just ordered a sandwich, or maybe even a PB&J."
The tracking status on the app means absolutely nothing. "Order by x time." 30 minutes later, "order delivered" but it still shows "being perfected" and "driver still waiting on order"
Took a long time to get just to have cold and hard as a rock fries and ok wings
Food: 3
Service: 5
Recommended dishes: Wings and Fries
Slow. I think these geniuses put sugar AND double salt on the fries. Wings were too salty too, But everything was hot and seemed fresh. No trash can. I'll never go to another wing stop.
Restaurantji Recommends
Food is good most of the time when I come here, I myself work in food service. I ordered a combo meal and got home to realize there were no fries, I was already home and didn't want to go back out to get them, so I called and asked if I could just be refunded for the fries. They told me I'd have to come up there even though I payed with card (I know that's not how that typically works). Went up there just to figure out we could have just gotten it over the phone. Just upset I had to drive all the way back up there for nothing :\
Count your wings ! Bought a 40pc classic wing pack - order was short 4 wings . Wings are too expensive to be shorted 1 wing much less 4. The wings were dry - fried way too long !! This is definitely the worst location . This wasn't the first time we have had issues . Won't be going back to Grovetown location
Food: 1
Good atmosphere, good service, and tasty wings!!!
Atmosphere: 5
Food: 5
Service: 5
Without doubt, expect to wait 30 mins for food at every wing stop. Still tasty!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Wings and Fries
Bad service, didn’t even get my food after ordering 20 minutes ahead the sitting in the store for 10 minutes before they decided to tell me it would be another 20 minutes but only after I asked why it wasn’t ready. They ignore the customer like it is a inconvenience you are even there!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings and Fries
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