I went inside today to order, the customer service was great but the food was not. My chicken deluxe sandwich was not fresh and bearly warm. I was very surprised. I have never experienced this type of food quality here at this establishment. I am very disappointed and I hope I never experience this in the future, it will take me some time before I visit this Chick-fil-A again.
Atmosphere: 5
Food: 1
Service: 5
Dongchan Shin
too salty chicken
Atmosphere: 5
Food: 3
Service: 5
Kathy Relaford
Always the frozen lemonade š
Atmosphere: 3
Food: 5
Service: 5
S Stewart
Always a plus with these people
Atmosphere: 5
Food: 5
Service: 5
Linda Barger
I recently moved to the area and unfortunately this is the worst Chick-Fil-A Iāve ever been to. The service is awful compared to any other Chick-Fil-A, itās the same service I receive at McDonaldās. They have messed up my orders, forgetting items regularly, or have taken 20-25 minutes in the drive thru and there is no apology. When they take your order, thereās no politeness or āmy pleasureā. I was almost late to work and left very early to get food here but again itās a 20-25 minute wait, they ask me to pull into a spot to bring my food out and did so to another car and the person in the car next to me waited so long they got out and went inside to complain as well. Another time, I ordered a Mac n cheese and they ran out and when asked to refund the food and repay for my new meal they said we canāt find the order to refund so gave a second milkshake when I already had one because my partner and I decided we would get something else of equal value because we were fed up and wanted to leave but it is unacceptable to not be able to refund because you canāt find an order through your system. At other chick fil aās, they offer a cookie or offer to provide a coupon for the missing food item for another day but again the service is terrible at this location. This is only one instance, they regularly miss items and we have to check. I ordered a regular sandwich here a week ago and they gave me a spicy sandwich but I did not realize till I got home and they had closed at that point as it was after 10 pm. Spice hurts my stomach and causes severe stomach pains, and I had taken two bites into this sandwich, because they do not check their food. Iāve ordered DoorDash from here and multiple times they forget my straws, sauces, and recently added large hashbrowns to the menu which I was excited about until I order the large hashbrowns through DoorDash for them to fill it up halfway and receive the same amount of food as a small hash brown. Why would I pay for a large if I wanted the amount of a small because people at this location never want to do their job? Never in my life has this many problems happened at a Chick-Fil-A, they clearly do not care.
Atmosphere: 1
Food: 1
Service: 1
Keyuna Brown
I absolutely hate this location. It is never a good experience at this location. Hair in my cup of water. Clearly added condiments to my mobile order, didnāt place it in there. I will not return to this location ever. So awful
Kristen āKrissyā Baxter
I love the way the lemonade and then I tried the strawberry lemonade and OMG it was absolutely amazing to have a fresh hand squeezed lemonade and strawberries it's not heard of anymore because most places that offers strawberry lemonade it's made with a syrup and then they have lemonade in a soft drink form and then they have the best chicken sandwichs
Atmosphere: 5
Food: 5
Service: 5
Sue Holliday
This is horribleā¦. I do a mobile order, join the drive thru and then wait at least 10 minutes. This is the second time itās happened:..: I will NOT be back
Jim Waddell
Probably the best chicken sandwich around. They have the drive thru figured out!!! You can tell if someone ever worked there....My Pleasure.
Atmosphere: 5
Food: 5
Service: 5
Sarah Starr
Iām putting 5 stars so itāll be at the top. Do not go here if youāre in a hurry. This is the slowest CFA.
This is what East point code inforcement is allowing to happen in East point
Atmosphere: 5
Food: 5
Service: 5
Amber Satcher
Iāll be going out of my way to go to different locations. Stuff missing out of bags more times than not. No salad dressings, condiments or toppings and whatās the point of placing a mobile order if you still going to make stuff wrong! Also please note if you have mobile orders and donāt let someone know outside, youāll have to go back through the line. Next time have more than one person on the opposite side taking orders during your evening rush.
I went inside today to order, the customer service was great but the food was not. My chicken deluxe sandwich was not fresh and bearly warm. I was very surprised. I have never experienced this type of food quality here at this establishment. I am very disappointed and I hope I never experience this in the future, it will take me some time before I visit this Chick-fil-A again.
Atmosphere: 5
Food: 1
Service: 5
too salty chicken
Atmosphere: 5
Food: 3
Service: 5
Always the frozen lemonade š
Atmosphere: 3
Food: 5
Service: 5
Always a plus with these people
Atmosphere: 5
Food: 5
Service: 5
I recently moved to the area and unfortunately this is the worst Chick-Fil-A Iāve ever been to. The service is awful compared to any other Chick-Fil-A, itās the same service I receive at McDonaldās. They have messed up my orders, forgetting items regularly, or have taken 20-25 minutes in the drive thru and there is no apology. When they take your order, thereās no politeness or āmy pleasureā. I was almost late to work and left very early to get food here but again itās a 20-25 minute wait, they ask me to pull into a spot to bring my food out and did so to another car and the person in the car next to me waited so long they got out and went inside to complain as well. Another time, I ordered a Mac n cheese and they ran out and when asked to refund the food and repay for my new meal they said we canāt find the order to refund so gave a second milkshake when I already had one because my partner and I decided we would get something else of equal value because we were fed up and wanted to leave but it is unacceptable to not be able to refund because you canāt find an order through your system. At other chick fil aās, they offer a cookie or offer to provide a coupon for the missing food item for another day but again the service is terrible at this location. This is only one instance, they regularly miss items and we have to check. I ordered a regular sandwich here a week ago and they gave me a spicy sandwich but I did not realize till I got home and they had closed at that point as it was after 10 pm. Spice hurts my stomach and causes severe stomach pains, and I had taken two bites into this sandwich, because they do not check their food. Iāve ordered DoorDash from here and multiple times they forget my straws, sauces, and recently added large hashbrowns to the menu which I was excited about until I order the large hashbrowns through DoorDash for them to fill it up halfway and receive the same amount of food as a small hash brown. Why would I pay for a large if I wanted the amount of a small because people at this location never want to do their job? Never in my life has this many problems happened at a Chick-Fil-A, they clearly do not care.
Atmosphere: 1
Food: 1
Service: 1
I absolutely hate this location. It is never a good experience at this location. Hair in my cup of water. Clearly added condiments to my mobile order, didnāt place it in there. I will not return to this location ever. So awful
I love the way the lemonade and then I tried the strawberry lemonade and OMG it was absolutely amazing to have a fresh hand squeezed lemonade and strawberries it's not heard of anymore because most places that offers strawberry lemonade it's made with a syrup and then they have lemonade in a soft drink form and then they have the best chicken sandwichs
Atmosphere: 5
Food: 5
Service: 5
This is horribleā¦. I do a mobile order, join the drive thru and then wait at least 10 minutes. This is the second time itās happened:..: I will NOT be back
Probably the best chicken sandwich around. They have the drive thru figured out!!! You can tell if someone ever worked there....My Pleasure.
Atmosphere: 5
Food: 5
Service: 5
Iām putting 5 stars so itāll be at the top. Do not go here if youāre in a hurry. This is the slowest CFA.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This is what East point code inforcement is allowing to happen in East point
Atmosphere: 5
Food: 5
Service: 5
Iāll be going out of my way to go to different locations. Stuff missing out of bags more times than not. No salad dressings, condiments or toppings and whatās the point of placing a mobile order if you still going to make stuff wrong! Also please note if you have mobile orders and donāt let someone know outside, youāll have to go back through the line. Next time have more than one person on the opposite side taking orders during your evening rush.
Food: 4
Service: 1
Its Chick-Fil-a the services is always great!!
Chixk-fil-A,very good food good pla c w
Atmosphere: 5
Food: 5
Service: 5
Airways Great!
Atmosphere: 5
Food: 5
Service: 5
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