I love Chick Fila and their food. It is so delicious and healthy as well. The Norhridge location is especially nice and friendly workers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle Combo, Sandwich, Burger
Michelle Thomas
Chick-fil-A got the standard Chick-fil-A service everywhere you go I've never been inside this particular Chick-fil-A order the soup it was good as usual the storage system have that homie inviting feeling
Vegetarian options: Soup
Atmosphere: 3
Food: 4
Service: 3
Kenneth Bowman
If you never had a hot brown you need to go here and get one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Brown
Shannon Cartledge
Parking: Ample parking
Kid-friendliness: Kid-friendly food options
Wheelchair accessibility: ADA accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle Combo, Sandwich, Nuggets
T Bentulan
Good ambiance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger, Nuggets
Shining Starzz
I love this location because of the sweet potato soufflé, chicken tortilla soup and Ms. Shacoiya who is so kind and sweet and remembers customers names ?
Atmosphere: 5
Food: 5
Service: 5
Uriel
Dining in is always an unpleasant experience, both with the waitresses and the hassle of asking for missing items in your order.
Food: 4
Service: 2
Theresa Nelson
Great place, highly recommend
Atmosphere: 5
Food: 5
Service: 5
Ayanna sellers
It’s so cute and clean
Atmosphere: 5
Food: 5
Service: 5
Brian Andrus
Everyone was very friendly and the food was outstanding
Great to visit this historic location. Part of the Chick-fil-A pilgrimage.
Atmosphere: 5
Food: 5
Service: 5
Naim Nor Hadi
I am extremely appalled at how their staff are not attentive at all. I ordered through DoorDash and my driver just informed me that the staff had already handed my order to someone else. I don’t understand how a pickup like this could be messed up so easily. Every restaurant I’ve ordered through DoorDash, almost all the time, the staff always asks the driver who the order is for and to verify. This is unacceptable
Eric Gibson
Waited over 45 minutes for a table and when we finally decided to check out there they told us it was only a 30-minute wait they said that they didn't even have my tables reserved terrible experience didn't even get a chance to eat
Atmosphere: 1
Service: 1
KAYLA WATSON
I had a frustrating experience during my visit to Chick-fil-A. On November 11, 2024, I ordered a veggie wrap, but when I opened my food during my break at work, I found that I had been given a grilled chicken wrap instead. Unfortunately, Chick-fil-A had already closed for the evening, so I couldn't resolve the issue then.
The next day, November 12, 2024, I returned to the location and decided to speak with someone in person. I explained the situation to Nick, and he asked if I had spoken to anyone the previous day. I told him the restaurant was closed at the time. Nick then informed me that he wasn’t authorized to help and asked if I’d like to speak to a supervisor. I agreed, and when the supervisor arrived, she was very understanding and instructed Nick to comp the new wrap I was ordering.
However, when Nick rang me up, I noticed the total was higher than the previous day's total, even though I was told my new wrap would be free. Nick insisted the higher price was due to the drink and taxes, but I was still confused. I went ahead and paid, but upon reviewing my receipt, I saw that he had charged me for an additional wrap that I hadn’t ordered.
Nick then called the supervisor back over to the register to request a refund for the extra charge, but he walked away before the issue was resolved. While the supervisor did eventually ensure that my meal was free due to the confusion, Nick’s behavior was disappointing, especially as a loyal customer of Chick-fil-A. He needs better training on how to handle customer issues and provide proper customer service.
I love Chick Fila and their food. It is so delicious and healthy as well. The Norhridge location is especially nice and friendly workers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle Combo, Sandwich, Burger
Chick-fil-A got the standard Chick-fil-A service everywhere you go I've never been inside this particular Chick-fil-A order the soup it was good as usual the storage system have that homie inviting feeling
Vegetarian options: Soup
Atmosphere: 3
Food: 4
Service: 3
If you never had a hot brown you need to go here and get one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Brown
Parking: Ample parking
Kid-friendliness: Kid-friendly food options
Wheelchair accessibility: ADA accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Waffle Combo, Sandwich, Nuggets
Good ambiance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Burger, Nuggets
I love this location because of the sweet potato soufflé, chicken tortilla soup and Ms. Shacoiya who is so kind and sweet and remembers customers names ?
Atmosphere: 5
Food: 5
Service: 5
Dining in is always an unpleasant experience, both with the waitresses and the hassle of asking for missing items in your order.
Food: 4
Service: 2
Great place, highly recommend
Atmosphere: 5
Food: 5
Service: 5
It’s so cute and clean
Atmosphere: 5
Food: 5
Service: 5
Everyone was very friendly and the food was outstanding
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The first and best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Pies
Great to visit this historic location. Part of the Chick-fil-A pilgrimage.
Atmosphere: 5
Food: 5
Service: 5
I am extremely appalled at how their staff are not attentive at all. I ordered through DoorDash and my driver just informed me that the staff had already handed my order to someone else. I don’t understand how a pickup like this could be messed up so easily. Every restaurant I’ve ordered through DoorDash, almost all the time, the staff always asks the driver who the order is for and to verify. This is unacceptable
Waited over 45 minutes for a table and when we finally decided to check out there they told us it was only a 30-minute wait they said that they didn't even have my tables reserved terrible experience didn't even get a chance to eat
Atmosphere: 1
Service: 1
I had a frustrating experience during my visit to Chick-fil-A. On November 11, 2024, I ordered a veggie wrap, but when I opened my food during my break at work, I found that I had been given a grilled chicken wrap instead. Unfortunately, Chick-fil-A had already closed for the evening, so I couldn't resolve the issue then.
The next day, November 12, 2024, I returned to the location and decided to speak with someone in person. I explained the situation to Nick, and he asked if I had spoken to anyone the previous day. I told him the restaurant was closed at the time. Nick then informed me that he wasn’t authorized to help and asked if I’d like to speak to a supervisor. I agreed, and when the supervisor arrived, she was very understanding and instructed Nick to comp the new wrap I was ordering.
However, when Nick rang me up, I noticed the total was higher than the previous day's total, even though I was told my new wrap would be free. Nick insisted the higher price was due to the drink and taxes, but I was still confused. I went ahead and paid, but upon reviewing my receipt, I saw that he had charged me for an additional wrap that I hadn’t ordered.
Nick then called the supervisor back over to the register to request a refund for the extra charge, but he walked away before the issue was resolved. While the supervisor did eventually ensure that my meal was free due to the confusion, Nick’s behavior was disappointing, especially as a loyal customer of Chick-fil-A. He needs better training on how to handle customer issues and provide proper customer service.
Atmosphere: 5
Food: 5
Service: 3
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