Staff during the week at lunch time are always really nice. They let you know when they don't have an item an what you can have instead. The front cashier is always friendly and remembers me when pick up my online order
Atmosphere: 4
Food: 4
Service: 4
Cameron Williams
The food and service was great the staff was friendly and overall just a great group of folks to deal with the only reason I gave Atmosphere a 3 star review is because I went through the drive thru so I don't truly know how the atmosphere inside the building was but great overall
Atmosphere: 3
Food: 5
Service: 5
Agustin Ortiz
Good customer service and good deals
Atmosphere: 5
Food: 5
Service: 5
Cassandra Turman
Virginia Avenue, Hapeville , Ga This goes to show you how people don’t care they don’t care about their self and other people. They just put stuff out annd tell us to eat it dog.
Atmosphere: 1
Food: 1
Service: 1
China Smith
Terrible terrible terrible customer service. Speaker, 1st and 2nd window nasty attitudes. No greeting. Will never be back. And why would you discontinue the only spicy sauce you have? Bad experience
Atmosphere: 1
Food: 4
Service: 1
Intellektual Breaze
Ordered last night, whole order was horrible. Food was cold. No Mayo, got Mayo. Bacon on my sons burger, Barely. on my crispy chic I said no tomato, I got ALLLL the tomato residue from the pre-prepped one, they pulled off the old one tho..ugh.. what's next.. 2 Biggie bags, 1 fry. Bout 2 extra 6pc nuggets, Nope we got an extra spicy 4pc &a 3 pc instead. Sauces asked for, nope here ya go. All ranch.. Ikyfl.. No barbeque, no Honey mustard, no ghost pepper, oh yeah & no ketchup (understand that tho, no ketchup, I'm guessing because they didn't fulfill my fry order) But dang. Won't be ordering or going here Anymore. Over with.
Atmosphere: 3
Food: 1
Service: 1
Quincy Ellington
I waited in line for 30 minutes for cold food. The girl at the window needs to be removed from the window she lacks patience. She had my order completely wrong but was too in a rush to change it said she had it, she did not my order was wrong and cold. (Miracle)!
Atmosphere: 1
Food: 1
Service: 1
Jeremy Banks
I have had multiple disappointing experiences at this Wendy’s location. They consistently mess up my orders, which is frustrating enough on its own. What makes it worse is the long wait times, even when the restaurant isn’t particularly busy. The customer service from both employees and managers has been lacking; they seem indifferent to customer concerns and don’t make any effort to improve the experience. I believe the GM here needs to make changes to address these issues, or they could just close this location altogether. Hoping for better service in the future, but as of now, I cannot recommend this location whatsoever.
To sit in line for a door dash order (my own food) that literally tells you when you get there, to skip the line and let them know your order, then be told to go to the back of the line because I skipped the line and have to sit here another 25 minutes is insane! The staff was rude as usual as well!
Atmosphere: 1
Food: 1
Service: 1
Cheryl Doss
The service was incredibly slow. If you don't mind waiting with ok service the food is pretty good
Atmosphere: 2
Food: 4
Service: 1
Paula Jack
Sometimes the food is great and fresh sometimes it's not lol
Atmosphere: 3
Food: 3
Service: 5
Sand town
No one wearing gloves or washing hands while handling everything. I said thank you and have a nice day...no response from employee. Really! Can't even open your mouth to reply to someone who just contributed to the fact that you have a way to support yourself!
Atmosphere: 3
Food: 3
Service: 1
OD Comedy
They don't give a damn what you order on 3rd shift. You gonna get what they give you...
Its Wendy's
Atmosphere: 5
Food: 5
Service: 5
Staff during the week at lunch time are always really nice. They let you know when they don't have an item an what you can have instead. The front cashier is always friendly and remembers me when pick up my online order
Atmosphere: 4
Food: 4
Service: 4
The food and service was great the staff was friendly and overall just a great group of folks to deal with the only reason I gave Atmosphere a 3 star review is because I went through the drive thru so I don't truly know how the atmosphere inside the building was but great overall
Atmosphere: 3
Food: 5
Service: 5
Good customer service and good deals
Atmosphere: 5
Food: 5
Service: 5
Virginia Avenue, Hapeville , Ga This goes to show you how people don’t care they don’t care about their self and other people. They just put stuff out annd tell us to eat it dog.
Atmosphere: 1
Food: 1
Service: 1
Terrible terrible terrible customer service. Speaker, 1st and 2nd window nasty attitudes. No greeting.
Will never be back. And why would you discontinue the only spicy sauce you have? Bad experience
Atmosphere: 1
Food: 4
Service: 1
Ordered last night, whole order was horrible. Food was cold. No Mayo, got Mayo. Bacon on my sons burger, Barely. on my crispy chic I said no tomato, I got ALLLL the tomato residue from the pre-prepped one, they pulled off the old one tho..ugh.. what's next.. 2 Biggie bags, 1 fry. Bout 2 extra 6pc nuggets, Nope we got an extra spicy 4pc &a 3 pc instead. Sauces asked for, nope here ya go. All ranch.. Ikyfl.. No barbeque, no Honey mustard, no ghost pepper, oh yeah & no ketchup (understand that tho, no ketchup, I'm guessing because they didn't fulfill my fry order) But dang. Won't be ordering or going here Anymore. Over with.
Atmosphere: 3
Food: 1
Service: 1
I waited in line for 30 minutes for cold food. The girl at the window needs to be removed from the window she lacks patience. She had my order completely wrong but was too in a rush to change it said she had it, she did not my order was wrong and cold. (Miracle)!
Atmosphere: 1
Food: 1
Service: 1
I have had multiple disappointing experiences at this Wendy’s location. They consistently mess up my orders, which is frustrating enough on its own. What makes it worse is the long wait times, even when the restaurant isn’t particularly busy. The customer service from both employees and managers has been lacking; they seem indifferent to customer concerns and don’t make any effort to improve the experience. I believe the GM here needs to make changes to address these issues, or they could just close this location altogether. Hoping for better service in the future, but as of now, I cannot recommend this location whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Drive thru service is fast.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
To sit in line for a door dash order (my own food) that literally tells you when you get there, to skip the line and let them know your order, then be told to go to the back of the line because I skipped the line and have to sit here another 25 minutes is insane! The staff was rude as usual as well!
Atmosphere: 1
Food: 1
Service: 1
The service was incredibly slow. If you don't mind waiting with ok service the food is pretty good
Atmosphere: 2
Food: 4
Service: 1
Sometimes the food is great and fresh sometimes it's not lol
Atmosphere: 3
Food: 3
Service: 5
No one wearing gloves or washing hands while handling everything. I said thank you and have a nice day...no response from employee. Really! Can't even open your mouth to reply to someone who just contributed to the fact that you have a way to support yourself!
Atmosphere: 3
Food: 3
Service: 1
They don't give a damn what you order on 3rd shift. You gonna get what they give you...
Atmosphere: 3
Food: 4
Service: 3
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