Popeyes Louisiana Kitchen

I used to get my Popeyes from the Deans Bridge location all the time, bc of where I used to live, and they got my order incorrect, or left out an item, EVERY single time. Tonight is my 4th time getting my food delivered from the Tobacco Rd. location, and I have not ONE single complaint. The first time I ordered from this location, I called the store and asked if they could make SURE my order was accurate. I didn’t get the gentleman’s name, but he was friendly, accommodating, and assured me that getting an incorrect order would no longer be an issue for me. He has kept his word so far! The food was fresh, order was correct, condiments and plastic wear were included, EVERY SINGLE TIME. The food was good, and the appearance was appealing. I know in fast food you can’t please everyone, and there will be instances where mistakes are made. But there is a difference between a “mistake” and just blatant disregard for what the patron requested.

I just wanted to come and sing their praises bc I’m sure they get more complaints than compliments! I am VERY pleased with my most recent experiences with this location! Tobacco Rd. Team Members, keep up the good work! There are customers like me who TRULY appreciate genuine efforts to accommodate the patrons. I’m from New Orleans, born and raised, so my Popeyes is special to me! ? ⚜️?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Popeyes Apple Pie, Popeyes Bone-In Wings

Good cook-n!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Beans & Rice, Chicken Meal

Behind the counter was a complete mess. Food on the floors, bags and condiments packets on the floor, food all over the counter, etc. Workers hair should be in a hair net and not hanging all in the customers food. And No I did not eat there on this visit. After seeing those condition, I left the establishment.

Atmosphere: 1

Recommended dishes: Chicken Meal

Waiting in line 30-40 minutes is ridiculous. I left. Not worth it anymore. The food is so-so. The prices and the wait aren't worth me not even enjoying what I paid for.

Atmosphere: 1

Food: 1

Service: 1

Thank you for great customer service

Atmosphere: 5

Food: 5

Service: 5

Parking: Open Parking .

Atmosphere: 5

Food: 5

Service: 5

I ordered a chicken sandwich Friday Aug 2, 24 at the drive-thru, got home and look at this bun and hard as a rock too, anyone with eyes could see it was burnt, couldn't have been that hard to just throw the damn bun away instead passing it through the window hoping it wasn't opened in the parking lot - used my own white bread at home in order to eat a chicken sandwich - last time at this Popeyes on Tobacco Rd in Hephzibah GA - especially since a Parker's Kitchen is opening up directly across the street next week..

Food: 1

This was the most greasy dark ugly chicken they ever made for me. Absolutely horrible

Atmosphere: 2

Food: 1

Service: 1

Horrible Horrible Horrible workers. My husband went up there a couple minutes ago and he was served burnt food!! Literally everything was burnt. I called and I guess it was the manager I spoke with and she told me it’s their grease and had an attitude telling me to bring it back then she can replace it. I told her I live far out and she still said bring it back then she can work with it. With all that being said, don’t go there literally it will ruin your appetite!

This location should really look into making their drive thru more efficient. Having multiple cars pull up or into a parking spot is not a solution for fast food. Then having the food get to you cold after waiting is just disrespectful. Hopefully this is taken constructively.

Food: 2

Service: 1

It's Popeyes!!! what's not to ❤️?

Atmosphere: 5

Food: 5

Service: 5

I tried the Honey Lemon Pepper Wings??

Food: 5

Service: 5

Recommended dishes: New Honey Lemon Pepper Wings

Whenever I go it a line in drive through so I go inside, in my opinion much better service. Ur order can be heard clearly & depending on who's inside, u may get a coupon flyer to help. The food is on point as also & the service is great (to me).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Meal

Lights outside building were off dark as hell in parking lot mashed potatoes were lukewarm. Cashier mischarged me. I won't be coming back there again. The workers don't care about the quality of service or the food. Just terrible

Atmosphere: 1

Food: 2

Service: 1

This is the slowest moving Popeyes ever. Doesn’t matter how many people are in line . You will be sitting waiting for 20 minutes.

Atmosphere: 2

Food: 3

Service: 2