Great place, good food, the staff is friendly. Ordered via mobile, but they were out of the item. They gladly replaced it with another item that was more. Overall great Arby's if you enjoy Arby's.
Atmosphere: 4
Food: 5
Service: 5
Kathy B
Such polite and attentive staff. Clean and organized restaurant. The young man who took my order was friendly progessional mature and an amazing employee. Another great trip to our Hinesville Arbys 12/19 6pm
Atmosphere: 5
Food: 5
Service: 5
Reshon Benjamin
Stopped in after a basketball game to feed hungry kids before heading back down the road 3 hours. The staff took care of all twenty of our team’s orders and did it with kindness. We were extremely fortunate to have found this establishment!
Atmosphere: 5
Food: 5
Service: 5
Cynthia Knudsen
Upon arriving at the counter stood 15 minutes before my order was taken, counter person, anti social not friendly, looked like the job was killing him, was ignored for a long while, asked if they had turn overs, was told only apple, ordered 3, got cold cherry turnovers that were not fresh, wont be returning
Atmosphere: 2
Food: 1
Service: 1
Chiquita Stevens
If I could give you zero stars I would. I never really complain about restaurant service since I use to work at one but to walk into a restaurant and be ignored for 15 minutes only to see one of the worker friends come in and now they can speak to them but me and 3 other customers are still ignored. Got to do better. Date of incident 07/15/2025 6:45pm
Atmosphere: 1
Food: 1
Service: 1
Charles Pickwell
Very good food ... typical Arby's
Atmosphere: 4
Food: 5
Service: 5
Douglas Goodell (DGood)
Its fast food so I don't usually have high expectations but it was okay but it's been better. Curly fries were cold inside and undercooked, gyro wrap was extremely soggy and it took 10min to get our food on the plus side the kid at the window was extremely respectful in how he spoke.
Atmosphere: 5
Food: 4
Service: 4
Coco Maldonado
The food was good. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Mr. R
I recently visited Arby’s with a large and complex order, and I was genuinely impressed by the outstanding service I received. From the moment I walked in, the team was incredibly helpful, courteous, and exceptionally professional. Every staff member I encountered demonstrated a clear commitment to Arby’s core values—providing not only high-quality food but also a consistently positive guest experience.
Despite the size of my order, the employees handled everything with remarkable efficiency and attention to detail. They ensured every item was correct, carefully packaged, and delivered with a warm, welcoming attitude. Their teamwork and professionalism were evident throughout my entire visit.
The restaurant itself was also very clean, well-organized, and comfortable. Even with a steady flow of customers, the environment remained calm and inviting, which speaks volumes about how well this location is managed.
I am truly grateful for the service I received and want to commend the entire team at this Arby’s location for going above and beyond. Because of their exceptional performance, I will absolutely be returning soon—and I highly recommend this location to anyone seeking excellent food and top-tier customer service.
We also want to give a shout out to Tasha and the cook ( not sure of his name )
Great place, good food, the staff is friendly.
Ordered via mobile, but they were out of the item. They gladly replaced it with another item that was more. Overall great Arby's if you enjoy Arby's.
Atmosphere: 4
Food: 5
Service: 5
Such polite and attentive staff. Clean and organized restaurant. The young man who took my order was friendly progessional mature and an amazing employee. Another great trip to our Hinesville Arbys 12/19 6pm
Atmosphere: 5
Food: 5
Service: 5
Stopped in after a basketball game to feed hungry kids before heading back down the road 3 hours. The staff took care of all twenty of our team’s orders and did it with kindness. We were extremely fortunate to have found this establishment!
Atmosphere: 5
Food: 5
Service: 5
Upon arriving at the counter stood 15 minutes before my order was taken, counter person, anti social not friendly, looked like the job was killing him, was ignored for a long while, asked if they had turn overs, was told only apple, ordered 3, got cold cherry turnovers that were not fresh, wont be returning
Atmosphere: 2
Food: 1
Service: 1
If I could give you zero stars I would. I never really complain about restaurant service since I use to work at one but to walk into a restaurant and be ignored for 15 minutes only to see one of the worker friends come in and now they can speak to them but me and 3 other customers are still ignored. Got to do better.
Date of incident 07/15/2025 6:45pm
Atmosphere: 1
Food: 1
Service: 1
Very good food ... typical Arby's
Atmosphere: 4
Food: 5
Service: 5
Its fast food so I don't usually have high expectations but it was okay but it's been better. Curly fries were cold inside and undercooked, gyro wrap was extremely soggy and it took 10min to get our food on the plus side the kid at the window was extremely respectful in how he spoke.
Atmosphere: 5
Food: 4
Service: 4
The food was good. Thank you!
Atmosphere: 4
Food: 4
Service: 5
I recently visited Arby’s with a large and complex order, and I was genuinely impressed by the outstanding service I received. From the moment I walked in, the team was incredibly helpful, courteous, and exceptionally professional. Every staff member I encountered demonstrated a clear commitment to Arby’s core values—providing not only high-quality food but also a consistently positive guest experience.
Despite the size of my order, the employees handled everything with remarkable efficiency and attention to detail. They ensured every item was correct, carefully packaged, and delivered with a warm, welcoming attitude. Their teamwork and professionalism were evident throughout my entire visit.
The restaurant itself was also very clean, well-organized, and comfortable. Even with a steady flow of customers, the environment remained calm and inviting, which speaks volumes about how well this location is managed.
I am truly grateful for the service I received and want to commend the entire team at this Arby’s location for going above and beyond. Because of their exceptional performance, I will absolutely be returning soon—and I highly recommend this location to anyone seeking excellent food and top-tier customer service.
We also want to give a shout out to Tasha and the cook ( not sure of his name )
Atmosphere: 5
Food: 5
Service: 5
Cordon Bleu Chicken sandwich is yummy!!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
They have the meat!
Ridiculous wait times
Drive thru lady was super nice
Atmosphere: 5
Food: 5
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
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