I stood at the counter waiting for service and I was the only person at the counter and there was 1 car at the drive thru. No one waited on me and when the lady at the frier said 20 minutes till spicy chicken is done, I walked out and went to KFC were I got fresh chicken right away. Come on people, don't make me go to KFC first.
Service: 1
MosInkredible_392
Went for some bo berry biscuits and I was just better off eating some rocks. Sad part was they pulled me up had me waiting for some rocks
Tambrika Bracey
Cold fries and overpriced
Atmosphere: 3
Food: 1
Service: 3
PGAPG On Instagram
People behind the counter didn’t know how to ring up certain items, they were flustered, it was 10AM and we had to wait 15 minutes for biscuits. Paper towels weren’t stocked, dryer doesn’t work. Lady in charge was pretty rude. Overall just come here when there’s no where else.
Service: 1
Marcie Sellers
Good place to pick up a quick meal, I like the food here. Sometimes the service could be better, it seems something is always missing from the order but they will usually make it right if you ask.
Atmosphere: 5
Food: 5
Service: 4
Willie Hall
When I say check your food, check your food.Some of your food will be missing and cold
Atmosphere: 1
Food: 1
Service: 1
jrgriffin0
The food very rarely disappoints, but customer service is some of the worst I've ever experienced.
I don't know her name, but the manager that works on Sundays acts as if it's the customer's fault if the restaurant runs out of an item or if something is incorrect.
They seem to be severely understaffed or don't work well as a team. Everyone is too focused on themselves and their tasks that customers aren't being helped in a timely manner.
This morning, Sunday 30 March, they were out of fries and bo-rounds!! Like, how? Whoever conducted the order for the truck might need to be retrained.
I really like Bojangles food, but today was the last straw for me dealing with the Bojangles in Hinesville, GA.
Just ordered two breakfast chicken sandwiches in hinesville and they was raw. 16$ wasted. Definitely not coming back
Thomas Thomas
This is the worst bojangles that I have ever seen. Corporate needs to get here fast before the health department is next to be called. They never have the proper inventory. They where not open one morning because the staff was late to work on a friday morning. The managers need to be fired. An the place is filthy. This is a military town and this restaurant is not up to standard. Corporate you need to do an unannounced visit asap. Why are you not checking on your stores regularly. I am so disappointed on this bojangles. You should close down if you do not take the business seriously.
Atmosphere: 1
Food: 2
Service: 1
Regina Cummins
I can only say I went to the restroom before ordering. It was terrible. I distance stay.
Oh Bojangles, what happened? I used to love going to you for breakfast. The food was great. The service was even better. It was on par with Chick-fil-A (and in some instances, better). Fast-forward to a few months ago. I don’t know what happened, but you have an absolute nightmare of a manager and a staff that clearly wants to quit at every given turn. The food takes impossibly long some days and you don’t have items on others. The quality is inconsistent and at the end of the day I just feel like rudeness is supposed to be a part of the experience. I guess I’ll be killing myself slowly with Wawa hot food moving forward. Thanks for the memories.
Atmosphere: 3
Food: 4
Service: 1
Glenn Helmly
The young man who took my Order was very nice and professional, something you don’t see in fast food these days, he is the exception for sure! Food was very hot and fresh, I love the dirty rice! Very clean location also, the team here is working well together!
Wheelchair accessibility: Yes it’s available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Dirty Rice
Florita Haynes
The number 9 is. One of my son favored..good meals .
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Supremes
Just Me
The food was old and messed up. The person at the window acted like I wasn't there, and sharing their events with coworkers was more important than serving me.
Food: 1
Service: 1
Taylor Smallman
Husband was rushed through the drive thru by the guy taking his order. When he got to the window the woman said he had gotten everything wrong and had to change it. Then when the food gets home half of it’s still wrong after he went through and re gave them the correct order.
I stood at the counter waiting for service and I was the only person at the counter and there was 1 car at the drive thru. No one waited on me and when the lady at the frier said 20 minutes till spicy chicken is done, I walked out and went to KFC were I got fresh chicken right away. Come on people, don't make me go to KFC first.
Service: 1
Went for some bo berry biscuits and I was just better off eating some rocks. Sad part was they pulled me up had me waiting for some rocks
Cold fries and overpriced
Atmosphere: 3
Food: 1
Service: 3
People behind the counter didn’t know how to ring up certain items, they were flustered, it was 10AM and we had to wait 15 minutes for biscuits. Paper towels weren’t stocked, dryer doesn’t work. Lady in charge was pretty rude. Overall just come here when there’s no where else.
Service: 1
Good place to pick up a quick meal, I like the food here. Sometimes the service could be better, it seems something is always missing from the order but they will usually make it right if you ask.
Atmosphere: 5
Food: 5
Service: 4
When I say check your food, check your food.Some of your food will be missing and cold
Atmosphere: 1
Food: 1
Service: 1
The food very rarely disappoints, but customer service is some of the worst I've ever experienced.
I don't know her name, but the manager that works on Sundays acts as if it's the customer's fault if the restaurant runs out of an item or if something is incorrect.
They seem to be severely understaffed or don't work well as a team. Everyone is too focused on themselves and their tasks that customers aren't being helped in a timely manner.
This morning, Sunday 30 March, they were out of fries and bo-rounds!! Like, how? Whoever conducted the order for the truck might need to be retrained.
I really like Bojangles food, but today was the last straw for me dealing with the Bojangles in Hinesville, GA.
#Trash #HorribleSevice #ManagerSucks #OutOfKeyFoods
Throw the whole crew away.
Atmosphere: 1
Food: 4
Service: 1
Just ordered two breakfast chicken sandwiches in hinesville and they was raw. 16$ wasted. Definitely not coming back
This is the worst bojangles that I have ever seen. Corporate needs to get here fast before the health department is next to be called. They never have the proper inventory. They where not open one morning because the staff was late to work on a friday morning. The managers need to be fired. An the place is filthy. This is a military town and this restaurant is not up to standard. Corporate you need to do an unannounced visit asap. Why are you not checking on your stores regularly. I am so disappointed on this bojangles. You should close down if you do not take the business seriously.
Atmosphere: 1
Food: 2
Service: 1
I can only say I went to the restroom before ordering. It was terrible. I distance stay.
Restaurantji Recommends
Oh Bojangles, what happened? I used to love going to you for breakfast. The food was great. The service was even better. It was on par with Chick-fil-A (and in some instances, better). Fast-forward to a few months ago. I don’t know what happened, but you have an absolute nightmare of a manager and a staff that clearly wants to quit at every given turn. The food takes impossibly long some days and you don’t have items on others. The quality is inconsistent and at the end of the day I just feel like rudeness is supposed to be a part of the experience. I guess I’ll be killing myself slowly with Wawa hot food moving forward. Thanks for the memories.
Atmosphere: 3
Food: 4
Service: 1
The young man who took my Order was very nice and professional, something you don’t see in fast food these days, he is the exception for sure! Food was very hot and fresh, I love the dirty rice! Very clean location also, the team here is working well together!
Wheelchair accessibility: Yes it’s available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Dirty Rice
The number 9 is. One of my son favored..good meals .
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Chicken Supremes
The food was old and messed up. The person at the window acted like I wasn't there, and sharing their events with coworkers was more important than serving me.
Food: 1
Service: 1
Husband was rushed through the drive thru by the guy taking his order. When he got to the window the woman said he had gotten everything wrong and had to change it. Then when the food gets home half of it’s still wrong after he went through and re gave them the correct order.
Atmosphere: 1
Food: 1
Service: 1
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