Thank you to all the staff at this location. But to be truly honest there was one employee that made my experience 10 out of 10 from the moment I walked in with four screaming kids tell we left. This man named Manny who held the door open for my children and I. I want to show true appreciation for. During the whole time he was respectful, and the cleanliness of the facility was top-notch. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
Laura Tedford
This place is a HOT mess!!! They are always delayed with the food even when theres no one there. And 75% of the time my order is wrong. I had to drive there after getting Uber delivered bc they didnt send a drink, a burger, and a fries. Im so over this place! Wish management took more pride in their work!
Atmosphere: 2
Food: 3
Service: 1
Erika A.
Almost half my order was missing AGAIN! Can these employees not count? Is the job that hard?? Plus no straws, no napkins, no ranch cup. Every location in Hinesville ALWAYS has missing items from our order. Every single time. How are these locations even making money? Every time we order we get half our order refunded because every damn time more than one item is missing. Everytime with out fail. We can't be the only ones this happens to every damn time we order. These is zero accountability for any of these locations in hinesville and should have new mgmt. Till then we're done. There are better options to order from than to have this hassle every damn time.
Atmosphere: 1
Food: 1
Service: 1
justin Stallings
Just like any other mcdonalds off an exit really not much to say
Food: 4
Marissa Britton
Order my breakfast at 9:23 at 10:40 they told the dasher breakfast was over even though I ordered before.
Atmosphere: 1
Food: 1
Service: 1
Tina Chavez
Takes forever to get your food and when u do its cold
Thea Mumuni
Customer service needs a definite level up!
Food: 4
Service: 3
Honey Lavender
Hit or miss with this McDonald's, get a craving for McDonald's and usually go to this spot , I'm in Allenhurst so that's going across town . Get there and the lobby is closed when we want to eat inside . Not the first time the lobby has been randomly closed . And the wait time is ridiculous, drive thru or inside it doesn't matter . Last time we were actually able to go in it felt like forever we waited . And the middle bread in my big Mac was missing lol , it was funny tbh . And I know it's supposed to be child friendly what with the playground inside but can people control their kids and have an inside voice ? I don't want to hear shrieking my entire meal
Atmosphere: 2
Food: 3
Service: 2
Bruce Mansker
Since moving to Southeast Georgia, I have come to expect slow and poor service at any McDonald’s, or any so-called fast food joint for that matter. I don’t know what it is about this part of the country, but customer service at fast restaurants is definitely very low on the list of qualities. With that expectation in mind, this here McDonald’s doesn’t disappoint. I had an appointment in Hinesville, and I wanted to get something for my drive back, which would normally take me about 25 minutes. I figured I’d stop at McDonald’s and get something quick… Yeah, quick. I don’t know why they call this stuff fast food anymore because it definitely is coming fast. My order was placed at 10:19 for curbside. I guess you could say it was a simple order; a chicken biscuit, a coffee, and a hash brown. After waiting until 10:47, I decided to just cancel and go. When I tried to cancel, the app told me it was too late to cancel because my order has been started. I should’ve eaten my order by that time, but anyways.. So I proceeded to wait for another 5 minutes and it did finally come out. The person bringing out the food was clearly very unhappy and didn’t even respond when I prompted a good morning. She handed me my stuff and left without saying a word and a grumpy look on her face. Like honestly, I probably wouldn’t be leaving a review right now if the person had said something like, “I’m sorry for the wait we are very busy” or would’ve greeted me with a happy good morning. But no, just a grumpy attitude and off she went.
So then, let’s focus on this food. The Biscuit was more than a bit hard and tasted like it had been sitting under heat lamp for an hour. The chicken was a piece of rubber. The hash brown and coffee were good, but in the amount of time that I waited, I could’ve been already at home and had fresh ground beans and made myself a quadruple shot latte of any flavor that I wanted. In the amount of time that I waited, I could’ve went to a waffle house down the street, got a full breakfast and probably an opportunity to toss hands at someone. In that amount of time, I probably could’ve went to a regular slow sit down restaurant and got a whole freaking meal. 33 minutes of my life that I will not get back. I am happy to say that this particular McDonald’s will not get one more minute of my time. I will be selfishly holding onto all my own time from now on. Thank you much McDonald’s!
I’ve had multiple bad experiences with this McDonald’s, especially when ordering through Uber Eats at night. Several times, the store has told the delivery driver they don’t have my order in their system, even though the app shows it’s ready. This has caused the drivers to cancel and me to lose time and money. The same thing has happened to my boyfriend, and when he does get his order, it’s often missing items. Something suspicious seems to be going on with their late-night operations, and management really needs to look into it.
Service: 1
supasneakyboii
Food is usually really good. Service is a hit or miss.
Atmosphere: 4
Food: 4
Service: 3
Nessa Martin
We sat for almost an hour waiting for our food that we did on the app and went through the drive thru. Our food finally comes out and not even really warm. Like it was rude and no apologies on the wait. I asked if a manger will come out but they said no which I understand not coming out but I tried to call to speak with someone even during the wait and no answer. I had little ones with me that were also waiting for their food like it was just so wrong how long we waited and everyone in drive thru just leaving quickly.
Food: 1
Service: 1
Greg Amy
Greatful for the people, the food service and value not at all! Shrinkflation best describes my experience at McDonald’s. I am done over paying for underwhelming quantity and quality here. The French fries I bought were a large, yet the size is easily medium and mid grade. I don’t advise anyone who is looking for a lunch nearby to spend any USD here. If you don’t tell them to correct it, they won’t. They did correct it after 3 minutes of dialogue. This is my final visit!
In line for 1/2 hr hasn't moved.
Atmosphere: 4
Food: 4
Service: 1
Thank you to all the staff at this location. But to be truly honest there was one employee that made my experience 10 out of 10 from the moment I walked in with four screaming kids tell we left. This man named Manny who held the door open for my children and I. I want to show true appreciation for. During the whole time he was respectful, and the cleanliness of the facility was top-notch. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
This place is a HOT mess!!! They are always delayed with the food even when theres no one there. And 75% of the time my order is wrong. I had to drive there after getting Uber delivered bc they didnt send a drink, a burger, and a fries. Im so over this place! Wish management took more pride in their work!
Atmosphere: 2
Food: 3
Service: 1
Almost half my order was missing AGAIN! Can these employees not count? Is the job that hard?? Plus no straws, no napkins, no ranch cup. Every location in Hinesville ALWAYS has missing items from our order. Every single time. How are these locations even making money? Every time we order we get half our order refunded because every damn time more than one item is missing. Everytime with out fail. We can't be the only ones this happens to every damn time we order. These is zero accountability for any of these locations in hinesville and should have new mgmt. Till then we're done. There are better options to order from than to have this hassle every damn time.
Atmosphere: 1
Food: 1
Service: 1
Just like any other mcdonalds off an exit really not much to say
Food: 4
Order my breakfast at 9:23 at 10:40 they told the dasher breakfast was over even though I ordered before.
Atmosphere: 1
Food: 1
Service: 1
Takes forever to get your food and when u do its cold
Customer service needs a definite level up!
Food: 4
Service: 3
Hit or miss with this McDonald's, get a craving for McDonald's and usually go to this spot , I'm in Allenhurst so that's going across town . Get there and the lobby is closed when we want to eat inside . Not the first time the lobby has been randomly closed . And the wait time is ridiculous, drive thru or inside it doesn't matter . Last time we were actually able to go in it felt like forever we waited . And the middle bread in my big Mac was missing lol , it was funny tbh . And I know it's supposed to be child friendly what with the playground inside but can people control their kids and have an inside voice ? I don't want to hear shrieking my entire meal
Atmosphere: 2
Food: 3
Service: 2
Since moving to Southeast Georgia, I have come to expect slow and poor service at any McDonald’s, or any so-called fast food joint for that matter. I don’t know what it is about this part of the country, but customer service at fast restaurants is definitely very low on the list of qualities. With that expectation in mind, this here McDonald’s doesn’t disappoint. I had an appointment in Hinesville, and I wanted to get something for my drive back, which would normally take me about 25 minutes. I figured I’d stop at McDonald’s and get something quick… Yeah, quick. I don’t know why they call this stuff fast food anymore because it definitely is coming fast. My order was placed at 10:19 for curbside. I guess you could say it was a simple order; a chicken biscuit, a coffee, and a hash brown. After waiting until 10:47, I decided to just cancel and go. When I tried to cancel, the app told me it was too late to cancel because my order has been started. I should’ve eaten my order by that time, but anyways.. So I proceeded to wait for another 5 minutes and it did finally come out. The person bringing out the food was clearly very unhappy and didn’t even respond when I prompted a good morning. She handed me my stuff and left without saying a word and a grumpy look on her face. Like honestly, I probably wouldn’t be leaving a review right now if the person had said something like, “I’m sorry for the wait we are very busy” or would’ve greeted me with a happy good morning. But no, just a grumpy attitude and off she went.
So then, let’s focus on this food. The Biscuit was more than a bit hard and tasted like it had been sitting under heat lamp for an hour. The chicken was a piece of rubber. The hash brown and coffee were good, but in the amount of time that I waited, I could’ve been already at home and had fresh ground beans and made myself a quadruple shot latte of any flavor that I wanted. In the amount of time that I waited, I could’ve went to a waffle house down the street, got a full breakfast and probably an opportunity to toss hands at someone. In that amount of time, I probably could’ve went to a regular slow sit down restaurant and got a whole freaking meal. 33 minutes of my life that I will not get back. I am happy to say that this particular McDonald’s will not get one more minute of my time. I will be selfishly holding onto all my own time from now on. Thank you much McDonald’s!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ve had multiple bad experiences with this McDonald’s, especially when ordering through Uber Eats at night. Several times, the store has told the delivery driver they don’t have my order in their system, even though the app shows it’s ready. This has caused the drivers to cancel and me to lose time and money. The same thing has happened to my boyfriend, and when he does get his order, it’s often missing items. Something suspicious seems to be going on with their late-night operations, and management really needs to look into it.
Service: 1
Food is usually really good. Service is a hit or miss.
Atmosphere: 4
Food: 4
Service: 3
We sat for almost an hour waiting for our food that we did on the app and went through the drive thru. Our food finally comes out and not even really warm. Like it was rude and no apologies on the wait. I asked if a manger will come out but they said no which I understand not coming out but I tried to call to speak with someone even during the wait and no answer. I had little ones with me that were also waiting for their food like it was just so wrong how long we waited and everyone in drive thru just leaving quickly.
Food: 1
Service: 1
Greatful for the people, the food service and value not at all! Shrinkflation best describes my experience at McDonald’s. I am done over paying for underwhelming quantity and quality here. The French fries I bought were a large, yet the size is easily medium and mid grade. I don’t advise anyone who is looking for a lunch nearby to spend any USD here. If you don’t tell them to correct it, they won’t. They did correct it after 3 minutes of dialogue. This is my final visit!
Atmosphere: 4
Food: 2
Service: 2
It’s McDonald’s, good for the price.
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