McDonald's
801 Elma G Miles Pkwy, Hinesville
(912) 332-1260
Recent Reviews
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Would give zero stars. What happens when they hire useless kids that sit in back and dont bring out food when ordered pick up. First was going to give me another persons order and then went back inside and played in the back. Went in to see food sitting cold on counter. Never going to this trashy place.
Atmosphere: 1
Food: 1
Service: 1
Breakfast is always great
Atmosphere: 5
Food: 5
Service: 5
Lol loving it
Atmosphere: 5
Food: 5
Service: 5
We love McDonald's ...they could do better for staffing though Uber doordash etc
Atmosphere: 5
Food: 5
Service: 5
Morning crew is the best! I always have a great experience when I need my morning Mcdondals breakfast. The young lady that works there in the early morning is wonderful! So kind and amazing customer service! Keep it up, girl, you will go far!
Atmosphere: 5
Food: 5
Service: 5
They mess up your order they act like the ice cream is broken BUT REALLY IS NOT!!!!!!!!!!!!!!!! IT IS LONG TO COOK PRICE IS HIGH THERE FRIES BE HOT WHEN THEY TAKE FOREVER AND 🤢NASTY SOGGY COLD JUST NASTY
Vegetarian options: THERE IS NOT VEGETARIAN OPTIONS OTHER BUT SALADS
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: French Fries, Hamburger, Crispy Chicken Sandwich, Dr Pepper
First, let me say that I have worked at McDonald's twice in my life and multiple other food service/customer service/retail jobs. I understand when employees are overwhelmed during a rush, etc. I have a lot of patience when it comes to these places.
With that said, this is the worst McDonald's I've ever been to. The app is awful too, which obviously has no bearing on this particular restaurant, but it's another negative. I've tried to order through the app just to have it tell me that nothing I'm ordering is available at the time (which they should be because I know what times they serve breakfast, etc).
Anyway, I tried to go through the drive-thru last Sunday. The line was moving along fine which seemed great. Then I go to order and the automated recording goes off. I try to order. Then a quiet voice says "hold on a minute", I say okay. I wait for a few minutes, then ask if I can order. Again, quiet voice says "yeah, hold on." Okay... I wait for several minutes, see cars moving on in the second line.
Then I say "hello? Can I order now?" Again, "yeah, hold on." Seriously? I gave up because I needed to get to work, so I drove out of the line. Not the first time I've had issues with this place, but it's not worth it. I know they were speaking quietly because they didn't want anyone to hear them telling me to keep waiting. Go to Wendy's instead.
Atmosphere: 1
Food: 1
Service: 1
Their jingle should be "welcome to McDonald's how can we mess up your order"! They consistently mess up orders, and they are super slow. You can most likely find the staff talking in the kitchen and one person working rather than fulfilling your order.
Atmosphere: 1
Food: 3
Service: 1
Offering no beverages due to no co2, so I go back into Walmart buy a,soda, asked for a cup of ice, and get charged, when there the ones unable to accomadate drink, fries, sandwiches were cold, bun was hard and not eatable, won't return, poorly handled
Atmosphere: 1
Food: 1
Service: 1
We came here for breakfast and was told a bold face lie saying they don't sell burritos like the breakfast burritos when it was clearly on the menu
Atmosphere: 1
Service: 1
Restaurantji Recommends
I love McDonald's buttttt
Please build the sandwich instead of slapping it together. Pay attention to ticket info, told them no lettuce...got home lettuce on sandwich and in box. It even it even had a ticket on the box that said no lettuce. Please do better. Thank you from a loyal fan.🥰
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: Hash Browns, Hamburger, Big Mac, Cheeseburger, Egg Mcmuffin, Mcchicken, Crispy Chicken Sandwich, Mcdouble
20min wait drive through, got my order wrong, food was cold when i got it. worst Macdonald's i have ever been to.
Atmosphere: 1
Food: 1
Service: 1
Ghetto, rundown. They are more worried about getting you away from the window than any other part of the job. Service is non existing.
Atmosphere: 1
Food: 1
Service: 1
Worst service ever. During the day it takes years to get food and they also claim to be open 24hrs, but they put cones in the drive through at night anyway and lock the doors. Don't go here.
They are horrible, they never delivered the food that was ordered and when you call them they hang up. Customer service sucks happened more than you would think.
Atmosphere: 1
Food: 1
Service: 1
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