Very slow, dine in was closed, there was a line of cars from the drive thru to the street, on top of that it had very poor service
Atmosphere: 1
Food: 1
Service: 1
Mr. R
I came to this Taco Bell recently and had a pretty frustrating experience. Because of my recent surgery, I can’t eat carbs, so I usually order the chicken flatbread—but without the flatbread, just in a bowl. I’ve had it done like this several times before with no issue.
This time, when the employee asked the manager, Nicole, how to ring it up, Nicole didn’t even look up. She just said, “We don’t do that,” with an attitude and no explanation or effort to help. It was dismissive and unprofessional, especially when this is something that’s been accommodated before.
I understand policies can change, but there’s a better way to handle it—and a little customer service goes a long way.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Not so Crunchy or Hard Shell Taco, Chips and Nacho Cheese Sauce, Chicken Quesadilla, Grilled Cheese Burrito
Clean & Green Lawn Service LLC
We love to make an occasional stop at Taco Bell. This location was the first bad experience we’ve had at TB in a long time. While the restaurant seemed to be well staffed, after 5 minutes our order was never taken so we left. Perhaps it was an off night. I may give it story and update.
Service: 1
Greg Wilson
Drive thru so atmosphere was really N/
Atmosphere: 3
Food: 4
Service: 4
Latasi P
Everything about this place sucks. Especially customer service.
Atmosphere: 1
Food: 1
Service: 1
Markeisha Strowbridge
4 Order taco supreme and 4 soft tacos . Not a supreme in sight. Asked for sauce received 1 packet of avocado salsa.
Joseph Wilson
Literally just left here. Whoever was running the microphone at the drive thru and was working the 1st window was rude and had absolutely no manners. VERY UNPROFESSIONAL. I also came here a few weeks ago and waited for them to open for breakfast just to be told this location does not serve breakfast but according to online they do? If you come to this location morning-mid day the staff is great and the food is well prepared anytime after that the food is sloppy and the staff is terrible.
Atmosphere: 1
Food: 3
Service: 1
Angel Manly
The manager max is a sorry excuse of a manager!
Atmosphere: 1
Food: 1
Service: 1
Justin Vasquez
They really lacking in the kitchen bruh. Been in this drive through for twenty five minutes
damian wolford
Please bring back the nacho cheese fries my pregnant wife is craving she’ll be upset if I don’t get her the fries please help
It would be nice if they included the items I paid for, there is only like 2 or 3 people in there that actually care about their job, the rest are a bunch of bums
Atmosphere: 2
Food: 1
Service: 1
5'2 Sassy GreenEyez
This is the worst Taco Bell ever! Better yet, this place is the worst place to go to in Hinesville. The crew and restaurant is very slow, it's unorganized, there is no sense of urgency and the worst possible customer service you can receive. I absolutely hate this place so much that I wouldn't recommend to anyone and I don't do door dash here because again, the restaurant doesn't care to service customers like they are expected and get paid to do.
Atmosphere: 1
Food: 1
Service: 1
Donnae Morris
It's been hit or miss at this location for years. Either everything is great or they can't get anything right.
Atmosphere: 3
Food: 3
Service: 3
Tyrone Kristofek
If y’all close at 4 I don’t understand why I can’t order at 3:30 that’s false advertisement
Kacey Foltz
If I could give this location 0 stars, I would. I seem to keep forgetting how bad they are after too much time because I’ve been here about 3 times. Every single time, our order has been wrong and then they try to yell from the back, saying they did it right, until we show them the receipt with the order on it. Then they proceed to take their time getting the food they were supposed to fix back to us. We ended up leaving and asking for a refund after waiting for 25 minutes without receiving our food. Taco Bell seriously needs to think about a professional coming in to retrain this entire crew.
Very slow, dine in was closed, there was a line of cars from the drive thru to the street, on top of that it had very poor service
Atmosphere: 1
Food: 1
Service: 1
I came to this Taco Bell recently and had a pretty frustrating experience. Because of my recent surgery, I can’t eat carbs, so I usually order the chicken flatbread—but without the flatbread, just in a bowl. I’ve had it done like this several times before with no issue.
This time, when the employee asked the manager, Nicole, how to ring it up, Nicole didn’t even look up. She just said, “We don’t do that,” with an attitude and no explanation or effort to help. It was dismissive and unprofessional, especially when this is something that’s been accommodated before.
I understand policies can change, but there’s a better way to handle it—and a little customer service goes a long way.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Not so Crunchy or Hard Shell Taco, Chips and Nacho Cheese Sauce, Chicken Quesadilla, Grilled Cheese Burrito
We love to make an occasional stop at Taco Bell. This location was the first bad experience we’ve had at TB in a long time. While the restaurant seemed to be well staffed, after 5 minutes our order was never taken so we left. Perhaps it was an off night. I may give it story and update.
Service: 1
Drive thru so atmosphere was really N/
Atmosphere: 3
Food: 4
Service: 4
Everything about this place sucks. Especially customer service.
Atmosphere: 1
Food: 1
Service: 1
4 Order taco supreme and 4 soft tacos . Not a supreme in sight. Asked for sauce received 1 packet of avocado salsa.
Literally just left here. Whoever was running the microphone at the drive thru and was working the 1st window was rude and had absolutely no manners. VERY UNPROFESSIONAL. I also came here a few weeks ago and waited for them to open for breakfast just to be told this location does not serve breakfast but according to online they do? If you come to this location morning-mid day the staff is great and the food is well prepared anytime after that the food is sloppy and the staff is terrible.
Atmosphere: 1
Food: 3
Service: 1
The manager max is a sorry excuse of a manager!
Atmosphere: 1
Food: 1
Service: 1
They really lacking in the kitchen bruh. Been in this drive through for twenty five minutes
Please bring back the nacho cheese fries my pregnant wife is craving she’ll be upset if I don’t get her the fries please help
Restaurantji Recommends
It would be nice if they included the items I paid for, there is only like 2 or 3 people in there that actually care about their job, the rest are a bunch of bums
Atmosphere: 2
Food: 1
Service: 1
This is the worst Taco Bell ever! Better yet, this place is the worst place to go to in Hinesville. The crew and restaurant is very slow, it's unorganized, there is no sense of urgency and the worst possible customer service you can receive. I absolutely hate this place so much that I wouldn't recommend to anyone and I don't do door dash here because again, the restaurant doesn't care to service customers like they are expected and get paid to do.
Atmosphere: 1
Food: 1
Service: 1
It's been hit or miss at this location for years. Either everything is great or they can't get anything right.
Atmosphere: 3
Food: 3
Service: 3
If y’all close at 4 I don’t understand why I can’t order at 3:30 that’s false advertisement
If I could give this location 0 stars, I would. I seem to keep forgetting how bad they are after too much time because I’ve been here about 3 times. Every single time, our order has been wrong and then they try to yell from the back, saying they did it right, until we show them the receipt with the order on it. Then they proceed to take their time getting the food they were supposed to fix back to us. We ended up leaving and asking for a refund after waiting for 25 minutes without receiving our food. Taco Bell seriously needs to think about a professional coming in to retrain this entire crew.
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