Zaxbys Chicken Fingers & Buffalo Wings

The manager is ok with the employees spitting in people's food. Pass

I just ordered a kiddie cheese meal and a chicken finger kids meal and they didn't put the grilled cheese in the box. I can accept mistakes but my kids cannot...what sense does it make to fill a box with fries and not put the sandwich in? No one has time to go through the bag, open up boxes and do a quality control check to make sure their food is in there while they are buying fast food. I'm not driving back over there to correct it but that's terrible service.

Atmosphere: 1

Food: 1

Service: 1

I went to this lovely Zaxbys and was amazed at the service! The lady who helped me lovely young lady her name was I believe Gypsy. Gypsy helped me order my food and even recommend me to try something new! This young woman is going places. The food was subpar but there service was 10/10.

Atmosphere: 5

Food: 3

Service: 5

First time in years eating here. Hasn't gotten better. Black Girl at counter didn't acknowledge us, just looked over her shoulder then turned her back to us and continued playing with paper. Older man, think he may have been manager, took our order. The chicken qasadia was on the verge if being burned. Looked nothing like what is advertised, almost no chicken. Spouse got chicken strips, so small that his 5 looked like 2 from other places. Tea was watered down. Price was to high for fast food Highly unlikely we'll be back .

Atmosphere: 2

Food: 1

Service: 1

They gave me fries that they doubled fried instead of fresh fries

Was in the drive through and wasn’t that bad long

Atmosphere: 4

Food: 4

Service: 4

It doesn't disappoint.

Atmosphere: 4

Food: 4

Service: 4

Asked for honey mustard they wanted to charge me. Got the big zax snack came home there was no Cole slaw in my box!!!! I will not be going back?????!!!!!

Service: 1

Just had the worst chicken sandwich I've ever had from a zaxbys

Food: 1

Service: 3

My experience at Hiram was great, my experience at Douglasville very poor food was 1 star, service 1 star

got a nibbler meal go big with zax and tongue torch sauce and they gave me nibblers with hot honey mustard and the smallest portion of frys i have seen. i also also ordered a single nibbler online and it took over 30 mins for me to get it, honestly just overall terrible service and they need to actually pay attention to their costumer orders would not recommend coming here 8/10 my order is never what i told them even tho they repeat the correct order back makes no sense.

Atmosphere: 1

Food: 1

Service: 1

Please stop giving me chicken in the SHRIMP meal. It’s not that hard. Also where TF is the fry seasoning? The bread is stale too. Bunch of high schoolers running this place

Atmosphere: 1

Food: 1

Service: 1

A good Zaxby's! Lettuce was very fresh in the salad. Delicious chicken tenders.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salads

Went to this location April 19 2025 service was slow, I’m over 55 did not ask I heard the cashier telling the lady In front of me something so I asked her she said it was 55 and discount . How can you Pick and choose who to give the discount to? This is ridiculous!! Also my shrimp was burnt in my shrimp salad and the egg rolls. You need to do better

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Cobb Salad

Came here today and a bunch of teenagers making food playing around talking over ppl food ...dropping orders because they are not paying attention!! Employees flirting n gossiping over people food observed @705pm ... IF YOUR ORDERS ARE MESSED UP ITS BECAUSE YOUNG TEENAGERS ARE MAKING THE FOOD AT THIS LOCATION AND THEY ARE HORSING AROUND

Atmosphere: 1

Service: 1

Recommended dishes: Cobb Salad