Arby's
1621 Bass Cross Rd, Hogansville
(706) 637-4312
Recent Reviews
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The worst. Never helped.
The server was super friendly and smiled through the entire transaction. I was impressed that my Classic roast beef sandwich was packed with so much meat.
It is convenient that its in a Love's gas station which maintains clean bathrooms. A good stop before heading to Columbus.
Atmosphere: 5
Food: 5
Service: 5
WORST PLACE EVER
Atmosphere: 1
Food: 1
Service: 1
The lady working the register should probably find another job if doesn't like this one. She rang up the customer in front of us, we stepped up and she walked away. Looked at us multiple times without speaking or anything. Walked up to the register and then just walked off. We left, maybe acknowledge your customers.
Atmosphere: 1
Service: 1
We don't live close. I had gotten home, Only to find out, they had left a sandwich out. I ordered $55.00 worth of food. The place was not busy, 4 people there, not including my son and I. I usually check my food but unfortunately I didn't this time.
Out of roast beef.. really. Arby's ain't got the meats
Atmosphere: 3
Food: 2
Service: 3
My partner brought home food and it was not good at all. Fries weren't fresh and the sandwich wasn't even cooked all the way. Food options are already limited out here and you'd think if people want better pay, they would at least make the food edible. I can't fathom why anyone would want to pay someone for their shitty food.
Food: 1
Out of roast beef.. really. Arby's ain't got the meats
Spend $25 on a large roast beef meal and a crispy chicken sandwich meal with mozzarella sticks, and they give you medium meals, chicken sandwich wasn't plain as I had ordered it, and no mozzarella sticks. The server at the window was really nice but the staff preparing the orders is lazy and apparently to incompetent to simply make the sandwich without items( which sounds like working harder to mess up than just making it right).
I visited this location to get some lunch. My granddaughter ordered a curly fry and a strawberry shake. I then ordered 2 hamburger combo meals. When I got my cup to get my fountain drink, the coke was running clear, so the white female working the front told me to go get it in the Loves station. When I received the food, it was cold and they didn't give me a curly fry and a strawberry shake. When I told the tall black male working the counter, the white female working the front told me it's not on the receipt. I told her that I specifically ordered this and it should be on my receipt. They remembered me ordering that, but the tall white male at the register didn't put it on the order. I thought they would make it right, but instead the white female was very rude and told me I would have to go back thru the line again and order it again. All they had to do is give me a strawberry shake and a curly fry to make it right. Instead they were all very rude!!! I was there with my granddaughter. I have never experienced such unprofessionalism! I will never go back to this Arbys again. This is not the first time I've got bad service. This store is always got issues.
Restaurantji Recommends
Very bad service, they must give them customer service courses… I don't speak English and practically the brunette who served me gave me very bad service… I never want to eat in that restaurant again…
Credit where credit is due. For fast food experience, this was ideal. Fast turnaround, accurate ordering and double checking. Clean kitchen, stocked well. And good fresh food (shockingly). This Arby’s is doing well! Only gripe is the dining room was a bit dirty but otherwise, really well done! Impressed!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Arby's Signature Sandwiches, French Fries
The most delicious gyro
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish Sandwich
This is the best Arby's. I've gone here a ton and they've always done me right. I needed a special accommodation with my order today and they really helped me out.
Atmosphere: 5
Food: 5
Service: 5
Messed my order alllllll up. Wrong sandwich, left fries out. Person taking the order was so excited to talk over me and ask what size I wanted, what drink, etc that they couldn’t listen to the order. Got ripped off.
Atmosphere: 1
Food: 1
Service: 1
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