Always have loved J-Town! I have been going there since it opened! All my drinks have been really great!
Staff on the other hand has been really disappointing:(
Just the past few weeks alone had several incidents of the girls in there being rude to me or my friends when they get drinks for me.
I understand if it happened once in a while everyone has a bad day.
An Incident a couple weeks ago - a guy came in not really knowing what J town was really or what they served, and he’s asking a lot of questions about what’s in the shakes and the girl responds “i don’t know, it is what it is… do you want it or not?” i was really blown away by the response because genuinely the guy didn’t know what j town served
Another incident i’m inside and i ordered my drink waiting for it to be made, there a few other people in there waiting. The girls behind the counter were working and talking about what’s going on in personal lives (we all do when we working with friends no big deal) but then proceeded to talk about someone and calling them names cussing about them…. there was luckily no kids inside, but everyone in there kinda looking at each other shocked about what was being talked about.
ANOTHER incident went in the other day and i ordered, I was waiting on my drink and they put it on the counter, before i even get to the counter the girl looks at me says “YOUR WELCOME….. HAVE A GOOD DAY” the other girl chuckles. i didn’t even say thank you yet which i always do.
Another incident my friend went to go pick up an order she thought i placed online but i didn’t have time, she went in asking about a pick up order and the girl behind the counter said “WELL we don’t have any…” with the worst attitude and then she tried to rush her through the whole order when no one was in there just to make the drinks.”
There a couple more incidents that have happened but I feel like my point has been made
I am an adult so i am not really bothered, and i know it’s all younger teen girls working but from a customer stand point it’s like really dissatisfying. I will continue going to J Town, because it hasn’t always been like this but if any feedback could be given to the staff would be a little more training in customer service and explaining what is served and the best way to explain it to a customer :)
Tim Maloney
Great selection of loaded teas and staff is always really friendly!
Pete Harris
Great people and service! Got my energy for before my workout and my protein for after!! Thanks!
Madison Bush
The captian america tea is too good to be true! was so surprised by the flavor for it to have no sugar! definitely going back!
Charlotte Holland
Tried for the first time today. Staff was very helpful. I will be back!
Kendrick Willis
Love this place. Very nice people and staff an all the drinks are on point.
Kendick Willis
Love this place. Very nice people and staff an all the drinks are on point.
Walter Head
A great atmosphere and plenty of delicious options to choose from.
Anastasia Roberts
My kiddos and I LOVE these drinks! Went today for the first time in awhile and they are so delicious!
Emily Smith
Update: The business said they will allow customers to request extra flavor. I was not aware of that and will definitely give them another try one day soon. To the business, thank you for the quick reply!I’ve been to this location probably 20+ times since they opened and over time, the quality of their drinks has gotten worse and worse. Trackside in Winder uses WAY more flavoring and is cheaper. JTown hardly uses any flavor compared to others. The drinks are super watered down and the color is more transparent than anything with as little flavoring as they use. My husband and I got drinks there yesterday and they were $8.28 each! Sorry but for over $16 for two drinks, these should have WAY more flavoring. They taste like slightly flavored water. Don’t be so cheap. Won’t be back. Only reason we gave them 3 stars instead of 1 is because we know they have the potential to be better (like they were a year or so ago).
Walked in today not knowing anything about nutrition drinks & the different options & the guy throughly explained everything to me. He took the time to ask me if I was hungry or what flavors I liked the most to see which drink would best fit my need. Excellent service & they got the drink out fast! I would highly recommend this place! First nutritional drink & wont be my last!
W. Taylor Truelove
I’m not a fan of protein shakes… at all. Just got a mango-pineapple flavored one a few minutes ago. BEST protein shake I’ve ever had. Great taste and texture. Kudos! I’ve always loved their teas, but will definitely be grabbing some shakes more often.
Elizabeth White
I love love love this place. I have been to 6 nutrition tea shops and they are my favorite. They are kind, always accommodating and sooo clean! Even with a rush they keep their cool and have smiles on. A really amazing place. You have to check out the loaded teas and meet the staff! They always recommend exactly what I need that day. Thanks for being so cool it’s what Jefferson needed a healthy option!
Candace Besse
Healthy, tasty shakes and teas with excellent customer service!
Sandra Jacobs
Ga peach is my favorite!! Very friendly and helpful staff!!
Always have loved J-Town! I have been going there since it opened! All my drinks have been really great!
Staff on the other hand has been really disappointing:(
Just the past few weeks alone had several incidents of the girls in there being rude to me or my friends when they get drinks for me.
I understand if it happened once in a while everyone has a bad day.
An Incident a couple weeks ago - a guy came in not really knowing what J town was really or what they served, and he’s asking a lot of questions about what’s in the shakes and the girl responds “i don’t know, it is what it is… do you want it or not?” i was really blown away by the response because genuinely the guy didn’t know what j town served
Another incident i’m inside and i ordered my drink waiting for it to be made, there a few other people in there waiting. The girls behind the counter were working and talking about what’s going on in personal lives (we all do when we working with friends no big deal) but then proceeded to talk about someone and calling them names cussing about them…. there was luckily no kids inside, but everyone in there kinda looking at each other shocked about what was being talked about.
ANOTHER incident went in the other day and i ordered, I was waiting on my drink and they put it on the counter, before i even get to the counter the girl looks at me says “YOUR WELCOME….. HAVE A GOOD DAY” the other girl chuckles. i didn’t even say thank you yet which i always do.
Another incident my friend went to go pick up an order she thought i placed online but i didn’t have time, she went in asking about a pick up order and the girl behind the counter said “WELL we don’t have any…” with the worst attitude and then she tried to rush her through the whole order when no one was in there just to make the drinks.”
There a couple more incidents that have happened
but I feel like my point has been made
I am an adult so i am not really bothered, and i know it’s all younger teen girls working but from a customer stand point it’s like really dissatisfying. I will continue going to J Town, because it hasn’t always been like this but if any feedback could be given to the staff would be a little more training in customer service and explaining what is served and the best way to explain it to a customer :)
Great selection of loaded teas and staff is always really friendly!
Great people and service! Got my energy for before my workout and my protein for after!! Thanks!
The captian america tea is too good to be true! was so surprised by the flavor for it to have no sugar! definitely going back!
Tried for the first time today. Staff was very helpful. I will be back!
Love this place. Very nice people and staff an all the drinks are on point.
Love this place. Very nice people and staff an all the drinks are on point.
A great atmosphere and plenty of delicious options to choose from.
My kiddos and I LOVE these drinks! Went today for the first time in awhile and they are so delicious!
Update: The business said they will allow customers to request extra flavor. I was not aware of that and will definitely give them another try one day soon. To the business, thank you for the quick reply!I’ve been to this location probably 20+ times since they opened and over time, the quality of their drinks has gotten worse and worse. Trackside in Winder uses WAY more flavoring and is cheaper. JTown hardly uses any flavor compared to others. The drinks are super watered down and the color is more transparent than anything with as little flavoring as they use. My husband and I got drinks there yesterday and they were $8.28 each! Sorry but for over $16 for two drinks, these should have WAY more flavoring. They taste like slightly flavored water. Don’t be so cheap. Won’t be back. Only reason we gave them 3 stars instead of 1 is because we know they have the potential to be better (like they were a year or so ago).
Restaurantji Recommends
Walked in today not knowing anything about nutrition drinks & the different options & the guy throughly explained everything to me. He took the time to ask me if I was hungry or what flavors I liked the most to see which drink would best fit my need. Excellent service & they got the drink out fast! I would highly recommend this place! First nutritional drink & wont be my last!
I’m not a fan of protein shakes… at all. Just got a mango-pineapple flavored one a few minutes ago. BEST protein shake I’ve ever had. Great taste and texture. Kudos! I’ve always loved their teas, but will definitely be grabbing some shakes more often.
I love love love this place. I have been to 6 nutrition tea shops and they are my favorite. They are kind, always accommodating and sooo clean! Even with a rush they keep their cool and have smiles on. A really amazing place. You have to check out the loaded teas and meet the staff! They always recommend exactly what I need that day. Thanks for being so cool it’s what Jefferson needed a healthy option!
Healthy, tasty shakes and teas with excellent customer service!
Ga peach is my favorite!! Very friendly and helpful staff!!
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