Papa Johns Pizza

Finally after a long time gave them a try today… I actually changed my 2 stars to 1… they served us a raw pizza. Not a little raw, unedible. I absolutely cannot believe how bad this was. We had to put the slices in the air frier and hope we don’t end up on food poisoning. So explain to me, is that what the tip feature is when we submit an order? Must tip to insure the product we literally paid for is don’t right and not going to make us severely ill?
I have never ever lived in such a community where literally everywhere is absolutely horrible. People pleaze believe the low reviews, so many of these places don’t deserve business at all. There is no pizza place or food place in Jefferson. This is shameful

Ordered carry out. If they don’t see a tip for carry out they do not do your pizza well. Why am I suppose to tip for a carry out order? My specialty pizza that’s supposed to have extra cheese because it’s only cheese, had a paper thin layer. My two topping had plenty. Make that make sense! This location was good when they first opened but now have gone down hill significantly. My bf and I were debating to order from this location or one a few miles further because this place is lacking severely. Do they not know people tip cash as on pick up? We learned or lesson orders ago and don’t even do that anymore because they simply don’t care here. $25 wasted yet again.

Can you explain why it states online that you must order $35 of food in order to use the Papa Pairings deal? I DON'T need $35 worth of food. Talk about being full of themselves, this place is horrible. I'll use Pizza Hut, the pizza there is ALWAYS good!

An hour plus late is unprofessional. If you give an estimate, keep the estimate.

As you guys can see this pizza looked weird so we asked for it to be remade & the second one was barely acceptable.Than the lady got a attitude,if you don't like your job or life don't take it out on loyal customers I probably won't be ordering here again.

It's a pizza shop lol not much else to say

For the past 5 years I’ve had nothing but bad experiences. Today they just didn’t even cook my pizza. 20 minutes later I had to remind them. Before that I got an uncooked pizza. And before that I had another trash pizza. I don’t even know why I keep trying. I have to be done with this crap place.

Always a long wait and the people don't care enough to make it right.

Ordered through online app somehow order was passed on to door dash. When it got here food was lukewarm. Driver was great! I gave a bigger tip thinking it was going to be delivered by papa johns not door dash

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Pizzas Wings, Cheesesticks, Pepperoni Pizza

I ordered on a Thursday and noticed Sunday that I was charged 2 times for 1 order. It was bad enough that it took almost 2 hours to get the order then to find out I paid $47.08 on a $23.54 order infuriates me, but based on the ratings for this location I'm not surprised at all. I'm curious, how many times this has happened before after I used their app and didn't catch it. DO BETTER!

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Cheesesticks, Pepperoni Pizza

Charged me twice for a delivery. 37 Dollars twice. Thieves. Called the manager. He said tack it up with your bank

Service very slow

Vegetarian options: The vegetables are good here but the survive is slow

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Cheesesticks

On Friday 7/5 I worked 12.5 hours with only 3 hours of sleep because of the holiday. So I decided to order pizza on my way home. The only reason the kids likes Papa John's is because they can dip the crust in the garlic sauce. I ordered 2 large pizzas with original crust, one with chicken and pineapples, one half pepperoni and half cheese, and 6 pieces of wings. When I got to the store the cashier was nice. When I got home and the kids opened the pizza boxes, they both where thin crust. So I called the store and the manager said "if I bring them back now he would fix them." I explained I worked all day and I live 21 minutes from Papa John's. So he put me on hold, after about 3/4 min the manager came back to the phone and said "Again you would need to bring them back tonight. I was like really, you guys messed up my order and still wants to inconvenience. I hung up my phone. The managers here need to understand you do not keep inconveniencing a customer.

Atmosphere: 1

Food: 1

Service: 1

It's what is expected in a chain restaurant

Atmosphere: 4

Food: 4

Service: 5

Complete waste of money. Food is always delivered cold

Complete waste of money. Food is always delivered cold