This Starbucks location made a nasty matcha latte…the place itself is nasty and gross Don't come here the milk tastes bad
Robert Covarrubias
Slow service unbelievable
Ansley Taubert
The workers are not friendly and will ignore you. My order ahead is never ready on time, I have to wait longer than estimated every time and when they finally make it I don’t even get acknowledged.
Stephanie Segura
Costumer service was horrible. Both ladies that was working were very rude. Specifically the pregnant lady. She literally didn’t want to serve us and make our order like she was force to be there.
Khalilah Synigal
The lavender cold foam is so good.
Kris B
Every time I order something they serve me poorly made drinks I think they don't even know the measures they should use to serve. Today I ordered an Iced chai latte and they literally served me milk, it looks like milk and tastes only like milk there is no chai in this drink, honestly stay away from this place it's terrible
Ashley Bradley
This will be the last time I order at this Starbucks. 3 different weeks of just trying to get a damn pink drink while I’m in town. Every time now matter how fast I get the drink it’s curled. I don’t have this problem literally with any other Starbucks.
Alec McQuade
Hard working employees who do a great job. Mobile orders are made quickly. Never had a bad beverage here.
Atmosphere: 4
Food: 5
Service: 5
Hannah Brown
Everytime I come here I am always greeted with a smile. They are always busy, but that doesn’t stop them from having my order out promptly and still smiling while doing it. Love this Starbucks and the team that’s currently there!
Atmosphere: 5
Food: 5
Service: 5
Liz Carter
first of all THESE GIRLIES!! They are so great, this is the only Starbucks in Jefferson, not a dunkin girl, ive tried all the coffee shops here and I hate giving Starbucks my money but the girls are always so great, my ONE big issue is that again, this is the only Starbucks and its in the Kroger, THEY WONT LET US USE THE COUPONS or BOGOS- to the owner; we are spending SO much money here on a $7 coffee and we cant even use the deals?? come on guys. I realize it's a corp chain, ADVOCATE. Your employees are working hard, we are all working for our money and we spend so much here, like give us a break
My drink never be be right from this location. It's horrible
Atmosphere: 1
Food: 1
Service: 1
Chloe Newman
Only come here because well. It’s the only Starbucks Jefferson has to offer. Ordered a venti matcha (with ice) and venti strawberry acai with no ice (so it would still be good in the morning, not watered down) tell me why my cups are half full.. same blonde girl every time, telling her to fix the problem doesn’t work, because she always has an excuse as to why the drinks aren’t full. But no other Starbucks seems to have this issue when making my drinks. We pay enough for our drinks to be filled to the top ??♀️ ready for that Dunkin!!!
Atmosphere: 1
Food: 2
Service: 1
Sarah S
Update: The cold brew has been good recently. ??
Previous review: The customer service is friendly, but the cold brew tastes very watered-down. I get this drink a lot in many different SB’s and it’s consistently very very weak-tasting here. I ordered it almost every day for 3 weeks while visiting my parents in Jefferson. Sometimes they’re out.
I really wish they’d fix it since I love this drink and it’s the only SB in Jefferson.
Maybe Jefferson’s type of water messes with the extraction. Maybe they’re not using enough beans or the right kind. Or not cleaning the container. Maybe they’re adding too much water. Who knows.
Atmosphere: 5
Food: 1
Service: 4
Lana Montgomery
I took my granddaughter for BOGO day, we bought 4 drinks and she used her app to scan the order for the points. My credit card was already placed when I noticed that the amount didn’t add up. The woman at the register declined to fix it and said she should have been told upfront. She saw the app, scanned the app, and most Starbucks I have used in the past will add the discount when they scan the app. Confused as to why she couldn’t cancel and reorder. Last visit to this Starbucks.
Atmosphere: 5
Food: 5
Service: 2
Kim Samples
A high school special needs class visited Starbucks for a treat. We were welcomed by Charlee Reynolds in the eating area. Our students got to samples the Dragon fruit drink and a chocolate chip cookie. Thank you Starbucks and Charlee Reynolds for an amazing opportunity for our students.
This Starbucks location made a nasty matcha latte…the place itself is nasty and gross
Don't come here the milk tastes bad
Slow service unbelievable
The workers are not friendly and will ignore you. My order ahead is never ready on time, I have to wait longer than estimated every time and when they finally make it I don’t even get acknowledged.
Costumer service was horrible. Both ladies that was working were very rude. Specifically the pregnant lady. She literally didn’t want to serve us and make our order like she was force to be there.
The lavender cold foam is so good.
Every time I order something they serve me poorly made drinks I think they don't even know the measures they should use to serve. Today I ordered an Iced chai latte and they literally served me milk, it looks like milk and tastes only like milk there is no chai in this drink, honestly stay away from this place it's terrible
This will be the last time I order at this Starbucks. 3 different weeks of just trying to get a damn pink drink while I’m in town. Every time now matter how fast I get the drink it’s curled. I don’t have this problem literally with any other Starbucks.
Hard working employees who do a great job. Mobile orders are made quickly. Never had a bad beverage here.
Atmosphere: 4
Food: 5
Service: 5
Everytime I come here I am always greeted with a smile. They are always busy, but that doesn’t stop them from having my order out promptly and still smiling while doing it. Love this Starbucks and the team that’s currently there!
Atmosphere: 5
Food: 5
Service: 5
first of all THESE GIRLIES!! They are so great, this is the only Starbucks in Jefferson, not a dunkin girl, ive tried all the coffee shops here and I hate giving Starbucks my money but the girls are always so great, my ONE big issue is that again, this is the only Starbucks and its in the Kroger, THEY WONT LET US USE THE COUPONS or BOGOS- to the owner; we are spending SO much money here on a $7 coffee and we cant even use the deals?? come on guys. I realize it's a corp chain, ADVOCATE. Your employees are working hard, we are all working for our money and we spend so much here, like give us a break
Atmosphere: 1
Food: 3
Service: 5
Restaurantji Recommends
My drink never be be right from this location. It's horrible
Atmosphere: 1
Food: 1
Service: 1
Only come here because well. It’s the only Starbucks Jefferson has to offer. Ordered a venti matcha (with ice) and venti strawberry acai with no ice (so it would still be good in the morning, not watered down) tell me why my cups are half full.. same blonde girl every time, telling her to fix the problem doesn’t work, because she always has an excuse as to why the drinks aren’t full. But no other Starbucks seems to have this issue when making my drinks. We pay enough for our drinks to be filled to the top ??♀️ ready for that Dunkin!!!
Atmosphere: 1
Food: 2
Service: 1
Update: The cold brew has been good recently. ??
Previous review: The customer service is friendly, but the cold brew tastes very watered-down. I get this drink a lot in many different SB’s and it’s consistently very very weak-tasting here. I ordered it almost every day for 3 weeks while visiting my parents in Jefferson. Sometimes they’re out.
I really wish they’d fix it since I love this drink and it’s the only SB in Jefferson.
Maybe Jefferson’s type of water messes with the extraction. Maybe they’re not using enough beans or the right kind. Or not cleaning the container. Maybe they’re adding too much water. Who knows.
Atmosphere: 5
Food: 1
Service: 4
I took my granddaughter for BOGO day, we bought 4 drinks and she used her app to scan the order for the points. My credit card was already placed when I noticed that the amount didn’t add up. The woman at the register declined to fix it and said she should have been told upfront. She saw the app, scanned the app, and most Starbucks I have used in the past will add the discount when they scan the app. Confused as to why she couldn’t cancel and reorder. Last visit to this Starbucks.
Atmosphere: 5
Food: 5
Service: 2
A high school special needs class visited Starbucks for a treat. We were welcomed by Charlee Reynolds in the eating area. Our students got to samples the Dragon fruit drink and a chocolate chip cookie. Thank you Starbucks and Charlee Reynolds for an amazing opportunity for our students.
Atmosphere: 5
Food: 5
Service: 5
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