A high school special needs class visited Starbucks for a treat. We were welcomed by Charlee Reynolds in the eating area. Our students got to samples the Dragon fruit drink and a chocolate chip cookie. Thank you Starbucks and Charlee Reynolds for an amazing opportunity for our students.
Atmosphere: 5
Food: 5
Service: 5
Kiefer Morgan
Rachel went out of her way to accommodate our drinks since they were out of some ingredients. 10/10 customer service. They were busy but the baristas knocked them out quick with a smile on their face. Will definitely return!!
Atmosphere: 5
Food: 5
Service: 5
Kim G.
The customer service is horrible at the Jefferson Kroger location. Always on their phones very rude and NEVER get the order right. Always make it seem like I am bothering them when I let them know the order was wrong. Very simple order and can never seem to add whipped cream on top. Wish they would find better help employees who can put down their phones and do their job. It always a mess the trash cans overflowing with trash and counter never cleaned.
Micaela Bernius
I am a regular at this location, and I have been getting my coffee here for over a year. I have not had a single bad experience at this location. The baristas have even noted when my order was different than usual and double checked to make sure they got my order correct.
Service: 5
Monica Everett
My daughter and I stopped in to get our usual pumpkin spice and some food for our drive. Rachel was absolutely a pleasure while we were there ordering. She was extremely helpful, super friendly and went above and beyond. She has the best personality and has great customer service skills!Thank you Rachel for such great service!
Atmosphere: 5
Food: 5
Service: 5
Brian Gunn
Tiny rooms and tiny beds. Smells smoky in hallways. Major construction outside does not help. Good luck finding the entry after dark - no streetlights and very busy traffic.
Atmosphere: 1
Food: 1
Service: 1
Kinley Prather
i usually love coming to this starbucks but the baristas have gotten slower 15 minutes to wait on a drink i get they get busy some days but make sure you accommodate for your weekends. Not just 4 workers.
Dana Walters
THERE WAS A FREAKING HAIR IN MY DRINK!!! Like. Are you serious right now! Is there not a hair net rule in a coffee shop but there is one in a restaurant?
Atmosphere: 1
Food: 1
Service: 1
Cheryl D
This is one of my top5 places to get my breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda
Josie Jenkins
You have three baristas that can actually do their jobs. The one anti social one who never greets people but is comfortable enough to run her mouth. I shouldn't have to have my drink remade. The store manager was very polite about the issue but the grumpy Barista needs to lose the attitude.
A high school special needs class visited Starbucks for a treat. We were welcomed by Charlee Reynolds in the eating area. Our students got to samples the Dragon fruit drink and a chocolate chip cookie. Thank you Starbucks and Charlee Reynolds for an amazing opportunity for our students.
Atmosphere: 5
Food: 5
Service: 5
Rachel went out of her way to accommodate our drinks since they were out of some ingredients. 10/10 customer service. They were busy but the baristas knocked them out quick with a smile on their face. Will definitely return!!
Atmosphere: 5
Food: 5
Service: 5
The customer service is horrible at the Jefferson Kroger location. Always on their phones very rude and NEVER get the order right. Always make it seem like I am bothering them when I let them know the order was wrong. Very simple order and can never seem to add whipped cream on top. Wish they would find better help employees who can put down their phones and do their job. It always a mess the trash cans overflowing with trash and counter never cleaned.
I am a regular at this location, and I have been getting my coffee here for over a year. I have not had a single bad experience at this location. The baristas have even noted when my order was different than usual and double checked to make sure they got my order correct.
Service: 5
My daughter and I stopped in to get our usual pumpkin spice and some food for our drive. Rachel was absolutely a pleasure while we were there ordering. She was extremely helpful, super friendly and went above and beyond. She has the best personality and has great customer service skills!Thank you Rachel for such great service!
Atmosphere: 5
Food: 5
Service: 5
Tiny rooms and tiny beds. Smells smoky in hallways. Major construction outside does not help. Good luck finding the entry after dark - no streetlights and very busy traffic.
Atmosphere: 1
Food: 1
Service: 1
i usually love coming to this starbucks but the baristas have gotten slower 15 minutes to wait on a drink i get they get busy some days but make sure you accommodate for your weekends. Not just 4 workers.
THERE WAS A FREAKING HAIR IN MY DRINK!!! Like. Are you serious right now! Is there not a hair net rule in a coffee shop but there is one in a restaurant?
Atmosphere: 1
Food: 1
Service: 1
This is one of my top5 places to get my breakfast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Gouda
You have three baristas that can actually do their jobs. The one anti social one who never greets people but is comfortable enough to run her mouth. I shouldn't have to have my drink remade. The store manager was very polite about the issue but the grumpy Barista needs to lose the attitude.
Restaurantji Recommends
Honestly the nicest employees on the face of the planet! Love this location
Came in for a Caramel Ribbon Crunch was rudely told “we don’t have caramel”. First & last visit
Amazing staff, amazing coffee! You guys are great!
Amazing staff. Everyone is so sweet! The Irish cream is my favorite!
Megan, Rachel, Nancy and Rayann all made my morning. They are so kind and made my coffee perfect!