If I could 0 stars, I would!!!.Avoid this Subway!!.I'm writing this review from their parking lot. I wishedI had read the reviews before coming on my lunch break Ordered the foo lt long nachos with chicken and the chips were stale. The date on the bag was for August 12th, so not out of date.The bag may have had a hole or was compromised in some way, who knows...but they were stale and I went back to the store for them to be remade. First, they stated no way they were stale, but didn't taste them, so how would you know?? After going back and forth, she said she couldn't remake them but would void the transaction. Her demeanor was all nice during my original transaction, but when I came back with my complaint, it totally changed. While I'm thankful for the refund, I would much rarher to have had something for lunch!.....I will never visit this location again!!!
Monty Fraser
Food eas great
Jobie Bailey
As many reviews explain. The store is listed as participating in coupons online and in the app. However, the store will immediately call you and refute the deal or argue with you at the counter about it. They claim they don't know how to update the system, but ignorance isn't an excuse to me for being part of a big brand. They get more than a 1 star due to still giving a discount for the inconvenience. Still will not return to this particular location.
Cherish Prince
Horrible customer service.
Jaleesa Griffith
THIS LOCATION SUCKS! Every single time I attempt to use ANY coupon there they say they don’t accept coupons or they make you get the sandwiches they want you to get (which is usually the cheaper sandwiches). Hopefully one day a new owner takes over and is willing to accept coupons because you have to work with your customers to keep them coming back. Never giving customers a break in this hard economy is poor customer service.
Hannah Banana
Tried to use the bogo deal from the app the manager refused to honor it. I I will not be coming to this location anymore.
LaCosta Miller
This location is horrible. They don't honor any of the online deals. My coworker and I ordered lunch, bogo footlongs. I received a confirmation and he went to pick it up only to find that they canceled my order because they don't honor deals. Now I have to wait to get my money back. This is a horrible way to do business. I will never spend my money at this location again.
Eloina Lopez
I usually do to go/pickup orders and have never had a problem with any of my orders. Customer service is always awesome and diligent. Would really love for the seafood sandwich to make a come back, it was delicious!
Macy Cheryl
I just went there to pick up my online order. Then I grabbed my cup after the associate touch it with his bare hands so I decide to swap out cups and then I got me my Sprite from the machine. There were black mold, floating at top of my drink.”the reason that I know this cause I worked at a restaurant before”. He said I’m sorry and I said it’s OK just FYI there’s somebody will come after me. They will probably complain too. He told me to get another cup. This rude manager that a woman. Told me it will be up charge for the cup! There was black mole/or fruit fly whatever it was floating in it from the machine. I ask her then would you drink out the cup. Since you ask a paying customer to do so! This place is surely ridiculous. If anyone get the drink out the machine please check it before anything!
Says online they participate in bogo subs but refused to honor offer…
Atmosphere: 1
Food: 1
Service: 1
Scott Bartels
Me and my wife spent over 30$ for two sub meals, was only people in store and while asking manager for “new bag” of chips because MINE WERE STALE, she said that it was MY FAULT FOR GRABBING THEM. Sounded rude as hell. Will drive to Jefferson subway next time!
Atmosphere: 2
Berny
Pretty good food
Atmosphere: 5
Food: 5
Service: 4
Autumn
Literally terrible location - subs are bad and location is dated.
If I could 0 stars, I would!!!.Avoid this Subway!!.I'm writing this review from their parking lot. I wishedI had read the reviews before coming on my lunch break Ordered the foo lt long nachos with chicken and the chips were stale. The date on the bag was for August 12th, so not out of date.The bag may have had a hole or was compromised in some way, who knows...but they were stale and I went back to the store for them to be remade. First, they stated no way they were stale, but didn't taste them, so how would you know?? After going back and forth, she said she couldn't remake them but would void the transaction. Her demeanor was all nice during my original transaction, but when I came back with my complaint, it totally changed. While I'm thankful for the refund, I would much rarher to have had something for lunch!.....I will never visit this location again!!!
Food eas great
As many reviews explain. The store is listed as participating in coupons online and in the app. However, the store will immediately call you and refute the deal or argue with you at the counter about it. They claim they don't know how to update the system, but ignorance isn't an excuse to me for being part of a big brand. They get more than a 1 star due to still giving a discount for the inconvenience. Still will not return to this particular location.
Horrible customer service.
THIS LOCATION SUCKS! Every single time I attempt to use ANY coupon there they say they don’t accept coupons or they make you get the sandwiches they want you to get (which is usually the cheaper sandwiches). Hopefully one day a new owner takes over and is willing to accept coupons because you have to work with your customers to keep them coming back. Never giving customers a break in this hard economy is poor customer service.
Tried to use the bogo deal from the app the manager refused to honor it. I I will not be coming to this location anymore.
This location is horrible. They don't honor any of the online deals. My coworker and I ordered lunch, bogo footlongs. I received a confirmation and he went to pick it up only to find that they canceled my order because they don't honor deals. Now I have to wait to get my money back. This is a horrible way to do business. I will never spend my money at this location again.
I usually do to go/pickup orders and have never had a problem with any of my orders. Customer service is always awesome and diligent. Would really love for the seafood sandwich to make a come back, it was delicious!
I just went there to pick up my online order. Then I grabbed my cup after the associate touch it with his bare hands so I decide to swap out cups and then I got me my Sprite from the machine. There were black mold, floating at top of my drink.”the reason that I know this cause I worked at a restaurant before”. He said I’m sorry and I said it’s OK just FYI there’s somebody will come after me. They will probably complain too. He told me to get another cup. This rude manager that a woman. Told me it will be up charge for the cup! There was black mole/or fruit fly whatever it was floating in it from the machine. I ask her then would you drink out the cup. Since you ask a paying customer to do so! This place is surely ridiculous. If anyone get the drink out the machine please check it before anything!
Healthy options are available
Restaurantji Recommends
Rude ass lady working behind the counter
Atmosphere: 1
Food: 1
Service: 1
Says online they participate in bogo subs but refused to honor offer…
Atmosphere: 1
Food: 1
Service: 1
Me and my wife spent over 30$ for two sub meals, was only people in store and while asking manager for “new bag” of chips because MINE WERE STALE, she said that it was MY FAULT FOR GRABBING THEM. Sounded rude as hell. Will drive to Jefferson subway next time!
Atmosphere: 2
Pretty good food
Atmosphere: 5
Food: 5
Service: 4
Literally terrible location - subs are bad and location is dated.
Atmosphere: 1
Food: 1
Service: 1
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