Arby's
5815 State Bridge Rd, Johns Creek
(770) 232-5221
Recent Reviews
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Got the gyro wrap meal and it was perfectly good the problem was the drink and the amount of ice. This is ridiculous. I took it home and measured out how much water the Cup held with that much ice in it. I got 10 oz out of a 20 oz cup.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Greek Gyro
From the moment I walked into the restaurant I was greeted and treated like an old friend. The lobby is always clean and the restroom as well. The whole staff is Pleasant Polite and Professional. My meal is perfect every time hot and fresh. The Manager Richard... The Best he runs a Great show. I'll be back again and again. Thanks Again guys.
Atmosphere: 5
Food: 5
Service: 5
We visited this Arby’s for the first time today, using the drive thru. When we got to our destination, we discovered that the beef & cheddar had Arby’s sauce on it and my kiddo does not like sauce. We came back through the drive thru and explained that we need another beef & cheddar without any sauce and that I am happy to pay for it. They refused to let us pay for the new sandwich and were so kind and lovely. I will visit this location again and patronize them every chance I get when I have a hankering for an Arby’s classic beef sandwich (& now also when my kid wants a beef & cheddar - he loved it!)
Atmosphere: 5
Food: 5
Service: 5
Clean. Really nice staff. Cannot complain
Atmosphere: 5
Food: 5
Service: 5
Arbys close to my home and have been going to this place often to grab a quick bite.
Atmosphere: 5
Food: 5
Service: 5
The only Arby's I go to! The food is always fresh, hot, good at this location. The service is always friendly at this location.
Atmosphere: 5
Food: 5
Service: 5
Yesterday was absolutely the worst service I have ever had.
First of all, there was a woman at the register who was not all that friendly. She stepped away telling us she needed to have someone else check us out. A man came up to the counter for his order and pointed out that he asked for crinkle fries not curly. The cashier lady just about lost her mind. She was screaming and yelling at the man saying he didn't order no such thing and he kept calmly telling her he did. Furthermore there was a young girl behind the counter who was visibly embarrassed by the cashier's behavior. They were also out of so much stuff including fountain drinks, napkins, condiments. Just so unprofessional.
Also the food was disgusting. I'll say the food there is not the best but mine was the worst I ever had. I advise anyone who is driving to this location to just keep driving. Don't bother with this place.
Atmosphere: 1
Food: 1
Service: 1
Fantastic manager who went above and beyond during what was just a quick bite to eat for us. I never expected to receive the level of customer service at an Arby's as we did. 5 stars!
There are good days and there are some not so good ...its a luck of the draw.. never a terrible day and occasionally a really good day
Atmosphere: 3
Food: 2
Service: 3
Vernon was so kind. Very polite and always smiling. The food was perfect. Hot and fresh. I hope he gets the recognition he deserves.
Thank you Vernon for your hard work. Keep being awesome. Him and his team.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The lady running drive thru today is not good. She forgot all of our sauces and filled all the drinks up to the top with ice even though we did not ask for extra / heavy ice. Please retrain her. I was excited for my meal and now I'm just mad.
Atmosphere: 5
Food: 2
Service: 2
Stellar Arby's experience. Came in on a Saturday afternoon and it wasn't too busy. Was greeted by Richard and he was very pleasant. Unfortunately they don't do happy hour anymore, but he more than made up with it by making sure my fries were hot and crispy. Richard had a warm and friendly demeanor, and I hope Arby's treats him well. Definitely better service than any restaurant I've been to in a long time.
Atmosphere: 5
Food: 5
Service: 5
Great Arby's!! Excellent customer service and friendly staff. Food was ready quickly and tasted great. We sat inside and it was super clean.
Unfortunately this can't be said for virtually any other fast food establishments (besides Chick-Fil-A) around here.
Atmosphere: 4
Food: 5
Service: 5
1/6/2025 - Management is doing something right here. I’ve never had a bad experience and my meals are always great. All of the employees are pleasant every time. The young guy at the window today asked me how my day was going?! Hardly any customer service employees do that anymore, except for at Publix. Keep up the great job everyone!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Great Arby's!! Excellent customer service and friendly staff. I got the Ruben and chicken wrap. Food was ready quickly and tasted great. We sat inside and it was super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Reuben Sandwich
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