Dunkin'
3000 Old Alabama Rd Suite 200, Johns Creek
(678) 792-5782
Recent Reviews
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Had the rudest person wait on us this morning. The young woman working the drive thru on March 1st at 10:00 am should not be in a customer facing role ever until she learns how to be respectful and to lose the attitude. Won’t be back at this location.
Atmosphere: 1
Food: 1
Service: 1
Great staff
Atmosphere: 5
Food: 5
Service: 5
i went before work to get donuts workers really sweet the donuts were also really good
Atmosphere: 5
Food: 5
Service: 5
Food was great! Service was great. Everyone was very friendly. Will come again soon.
Atmosphere: 5
Food: 5
Service: 5
I never get dunkin and it was my very first time coming in and I was greeted by a lovely woman named flor. This place has amazing costumer service I will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Flor had excellent customer service because she serves my donuts with a smile. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Love, love, love this place. Lean, fast and friendly.
Atmosphere: 5
Food: 5
Service: 5
My favorite coffee spot ❤️ drinks are good , everyones really nice—especially Jess 🙂
Atmosphere: 5
Food: 5
Service: 5
Ordered a sandwich and it looked like half of the sausage pattie had been torn off or bitten. Why employ incompetent people who don’t care about anything that affects your bottom line?
Food: 1
Service: 1
The customer service alone deserves a five star review at this location. From the moment you walk in, you feel welcomed. Every time we have gone to this store, we leave not only satisfied with a great meal and drink, but quality customer service. The value is so much greater than the coffee shop across the street and everyone in the family can find something they like. During the summer months, I place large orders for our summer swim team and not only are they always accurate, they are done on time. We have developed a great community relationship with this local Dunkin’ Donuts.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love to work from this location when I’m remote. The staff is kind, pleasant, and welcoming. It’s more than a Dunkin; they’ve made me feel like family. If I ever have to choose a location, this is the first choice.
Atmosphere: 5
Food: 5
Service: 5
My favorite Dunkin’ never misses! The team is always so friendly, my order is always right.
Atmosphere: 5
Food: 5
Service: 5
Good one
Atmosphere: 4
Food: 4
Service: 4
Ordered my usual coffee, but it came out a little too peaceful, like it had achieved enlightenment in cream form. I asked for a splash of darkness to bring balance back to the cup for my soul, and they delivered with absolute precision. The world made sense again. Excellent service. Legendary coffee control. 10/10, these people are beverage alchemists.
Atmosphere: 5
Food: 5
Service: 5
This place is a customer service train wreck. Eight people bumping into one another with orders backing up. Fifteen to twenty minutes later we find out they didn’t have what we ordered. I asked a simple question. Why are we finding out now after 20 mins. Three of them just stood there with dumbfounded eyes and the one guy couldn’t even process a refund. Place is ran by incompetent people, never going back.
Atmosphere: 3
Food: 1
Service: 1
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