Dunkin'
3000 Old Alabama Rd Suite 200, Johns Creek
(678) 792-5782
Recent Reviews
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Ordered my usual coffee, but it came out a little too peaceful, like it had achieved enlightenment in cream form. I asked for a splash of darkness to bring balance back to the cup for my soul, and they delivered with absolute precision. The world made sense again. Excellent service. Legendary coffee control. 10/10, these people are beverage alchemists.
Atmosphere: 5
Food: 5
Service: 5
This place is a customer service train wreck. Eight people bumping into one another with orders backing up. Fifteen to twenty minutes later we find out they didn’t have what we ordered. I asked a simple question. Why are we finding out now after 20 mins. Three of them just stood there with dumbfounded eyes and the one guy couldn’t even process a refund. Place is ran by incompetent people, never going back.
Atmosphere: 3
Food: 1
Service: 1
Usually Dunkin’ is inconsistent with my coffee but this specific location ALWAYS does it right!!! The store itself is so clean and the staff is always so friendly. But my main point is THEY MAKE GOOD COFFEE! 🫶🏽
Atmosphere: 5
Food: 5
Service: 5
I ordered a toasted white chocolate iced latte, and it was so good! Perfect balance of sweetness and coffee flavor, creamy and absolutely delicious. Merci Beaucoup, and I will definitely be ordering it again!
Atmosphere: 5
Food: 5
Service: 5
Great Management! Very sweet and the baristas/cooks are so kind and detail oriented. LOVE LOVE LOVE this location
Atmosphere: 5
Food: 5
Service: 5
The pumpkin spice latte and Halloween themed food is amazing! The place is spacious and clean. Also, the people are really nice!
Atmosphere: 5
Food: 5
Service: 5
This is the worst drunken donuts. They get my order wrong almost every time. Its ran by a bunch of unmotivated kids with bad attitudes.
Atmosphere: 4
Food: 2
Service: 1
Sadly, every time I take my kids for a treat, and it has been several times, the donuts feel old. Like they aren’t fresh.
Atmosphere: 5
Food: 1
Service: 5
Love everything about this store, the employees are kind, attentive and helpful and this is by far the best dunkin to go to for grade A customer service. The manager Sarah is amazing. Everyone go to this dunkin!
Atmosphere: 5
Food: 5
Service: 5
This store was so clean and every one was polite. Sara made sure I was good to go with my order for an event I had!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Today I stopped for a coffee and a wonderful chocolate donuts,the service was wonderful, Sarah was very helpful,I couldn't make my mind up for my coffee, Sarah took the time to help me make my mind up.she made me a Carmel ice coffee,and it was amazing,I then took my coffee and donut out to the patio to enjoy,..highly recommend I definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
My family frequents this location regularly and always has a wonderful experience. They are a great community partner with our school too!
Atmosphere: 5
Food: 5
Service: 5
Great location. It is always so nice to see employees that are happy to be at work. Keep smiling DD Baristas!!!
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service. Love supporting a local, family owned business.
Atmosphere: 5
Food: 5
Service: 5
I love this DD! Everything is consistently great and Sarah the GM is super sweet! Staff is always friendly and welcoming, store is clean and patio space is great. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
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