The manager called the cops and said a lie about my fiance. She claimed he was there the whole morning even though he literally was in around 9:30. 0 stars if I could get the chance
Russell Reid
Exactly what I ordered, tasted good and the change was correct. There was however not a smile to be seen or a nice word spoken from any employee.
Atmosphere: 4
Food: 5
Service: 5
Big Atk
Sold me a chicken wrap that looked like the leather sole of a worn out shoe went back in Manager say its not her fault but you are the manager then she blames shift change, then some crazy girl in the back start getting loud an she eventually pulled a knife & said she is crazy for real!!! So you need your gun when getting food at this burgerKing! An I will be calling corporate tomorrow!
scarlett
waited 10 minutes in drive through for an online order. whoever the new girl is taking orders is really rude. this place used to be alright
they never get my order right. I pretty much get the same thing every day and they always manager to mess it up.
Recommended dishes: Hamburger
Promo Live
Today was one of the greatest experiences of taste I ever experienced in a good while. I complemented the entire staff. The food was excellent and gave me the Flame Broiler Taste I was looking for. The service was great the guests was well taken care of. It was just something that added to my day.
I am highly disappointed. I door dashed my food, and had to wait another half hour because they gave my food to someone else!
Atmosphere: 1
Food: 1
Service: 1
R Raygan67
Went to drive thru, order got a little mixed up. My son and I walked inside. The staff… OMG!!! Let me tell you ?????? THEY ARE IT??????!!! This dynamic duo mother/daughter team just completely blew my mind! Jumecia and Quedacia Hart are the show of this store! They need to be the show AND face of the BK company! I worked retail management for over 20 years, so I know how hard it is to acquire and keep great employees. With Customer Service, people reach out to the mgmt or the company’s Home office or customer relations way more to complain than they do to give a compliment. Whenever I receive service that is exceptional or above and beyond average, I definitely try to make it known to the employer so it can be recognized, credited , honored, and appreciated. They not only corrected our order as fast as they humanly could, but they actually dropped fresh food and remade our whole order for us!!! I have never met anyone in the fast food industry that was as kind, courteous, empathetic, sympathetic, joyous, respectful, gracious, obliging, thoughtful, considerate, pleasant, I could keep going, but I’m sure there is not enough room! Not only have I NEVER met one person in the fast food industry that was all of that (plus more wrapped into one) but I definitely have NEVER met TWO in the SAME STORE! That is unheard of! These two Beautiful souls are the type of employee that needs to have a hand, foot, or hell even an elbow in your training in some shape, form, or fashion. Of course you cannot emulate a natural gifted caring and compassionate heart and soul. However, if all of your employees had just a minusculed fraction of what these two ladies have in their pinky toe, you would never have any customer complaints. I have only been at this location a couple of times so this is my first time meeting these ladies. I am truly blessed and grateful that I had them to be the ones take care of me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
10toe ken
Weirdos
Tiffney
The girl in the 1st window taking the payments was extremely rude. We came around 4:45 and she was mad because people were in line as if it's not her job to help customers in the drive thru. She just kept making unnecessary comments.
Service: 1
IRINE MITCHELL
THIS BURGER ? KING, made me happy again, been eating whoppers since childhood. Stopped in not with any real hope of, warm bun it was fresh July 8, 4pm. FRIENDLY MANAGEMENT AND FRONT IN, I live in Stockbridge but I will be back, PERFECTLY SURPRISED ? YUM YAL DOING IT RIGHT!!!!!!!!!!!!
This counter girl was very good.food hot
Atmosphere: 5
Food: 4
Service: 5
Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Brkfst... Good! 🇺🇲
Atmosphere: 5
Food: 5
Service: 5
Double cheese burgers are very small.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Friendly drive thru employees
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
The manager called the cops and said a lie about my fiance. She claimed he was there the whole morning even though he literally was in around 9:30. 0 stars if I could get the chance
Exactly what I ordered, tasted good and the change was correct. There was however not a smile to be seen or a nice word spoken from any employee.
Atmosphere: 4
Food: 5
Service: 5
Sold me a chicken wrap that looked like the leather sole of a worn out shoe went back in Manager say its not her fault but you are the manager then she blames shift change, then some crazy girl in the back start getting loud an she eventually pulled a knife & said she is crazy for real!!! So you need your gun when getting food at this burgerKing! An I will be calling corporate tomorrow!
waited 10 minutes in drive through for an online order. whoever the new girl is taking orders is really rude. this place used to be alright
they never get my order right. I pretty much get the same thing every day and they always manager to mess it up.
Recommended dishes: Hamburger
Today was one of the greatest experiences of taste I ever experienced in a good while.
I complemented the entire staff. The food was excellent and gave me the Flame Broiler Taste I was looking for. The service was great the guests was well taken care of. It was just something that added to my day.
Parking: 11533 Roanoke rd store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Flame Grilled Beef
Restaurantji Recommends
I am highly disappointed. I door dashed my food, and had to wait another half hour because they gave my food to someone else!
Atmosphere: 1
Food: 1
Service: 1
Went to drive thru, order got a little mixed up. My son and I walked inside. The staff… OMG!!! Let me tell you ?????? THEY ARE IT??????!!! This dynamic duo mother/daughter team just completely blew my mind! Jumecia and Quedacia Hart are the show of this store! They need to be the show AND face of the BK company! I worked retail management for over 20 years, so I know how hard it is to acquire and keep great employees. With Customer Service, people reach out to the mgmt or the company’s Home office or customer relations way more to complain than they do to give a compliment. Whenever I receive service that is exceptional or above and beyond average, I definitely try to make it known to the employer so it can be recognized, credited , honored, and appreciated. They not only corrected our order as fast as they humanly could, but they actually dropped fresh food and remade our whole order for us!!! I have never met anyone in the fast food industry that was as kind, courteous, empathetic, sympathetic, joyous, respectful, gracious, obliging, thoughtful, considerate, pleasant, I could keep going, but I’m sure there is not enough room! Not only have I NEVER met one person in the fast food industry that was all of that (plus more wrapped into one) but I definitely have NEVER met TWO in the SAME STORE! That is unheard of! These two Beautiful souls are the type of employee that needs to have a hand, foot, or hell even an elbow in your training in some shape, form, or fashion. Of course you cannot emulate a natural gifted caring and compassionate heart and soul. However, if all of your employees had just a minusculed fraction of what these two ladies have in their pinky toe, you would never have any customer complaints. I have only been at this location a couple of times so this is my first time meeting these ladies. I am truly blessed and grateful that I had them to be the ones take care of me!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Weirdos
The girl in the 1st window taking the payments was extremely rude. We came around 4:45 and she was mad because people were in line as if it's not her job to help customers in the drive thru. She just kept making unnecessary comments.
Service: 1
THIS BURGER ? KING, made me happy again, been eating whoppers since childhood. Stopped in not with any real hope of, warm bun it was fresh July 8, 4pm. FRIENDLY MANAGEMENT AND FRONT IN, I live in Stockbridge but I will be back, PERFECTLY SURPRISED ? YUM YAL DOING IT RIGHT!!!!!!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
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