DQ Grill & Chill Restaurant

Just driving thru, food was great and service was too! Ate on the patio, traveling with our dog

Food: 5

Service: 5

Came to this location with my grandparents and whoever the girl was that was taking orders and working the window was extremely rude. Very agitated tone straight off the bat and didn’t even tell the total, just aggressively said “pull around”. Got to the window, getting handed items and when we asked for a receipt, instead of asking what was said to be repeated because she didn’t hear, she just turned back to the window and gave a face and said “what.” I get that we have bad days but this was just an overall rude experience that was completely unwarranted. Not friendly at all.

Service: 1

Good food good ice cream and friendly staff

Atmosphere: 5

Food: 5

Service: 5

Really awesome worker here

Atmosphere: 5

Food: 5

Service: 5

This is a fantastic retro styled Dairy Queen. The double cheeseburger was honestly the best I’ve ever had a Dairy Queen. Everything was fresh and fast, it’s everything I remembered about visiting Dairy Queen as a kid.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reeses Blizzard, Chicken Strips

have been through drive thru multiple times recently. Order always correct. Busy every time I go. The employees work as fast as they can. Have seen a couple of horrible reviews that look old and need to be taken down. I have nothing but good comments as busy as they are.!!!!😊😊

Atmosphere: 5

Food: 5

Service: 5

I saw the worker put a wrapped burger in the microwave to heat it up. Food is too expensive to be getting old food that’s just heated up.

10/10 totally recommend. Had a pretty big list for an order and in the past at other restaurants, employees would make it out like it was an inconvenience. Not here though they gladly took my order and were quick about putting it together. They were pretty packed in the drive thru when we went in but it didn't slow them down to work on both what we ordered and the ones in the drive thru orders. And let me tell you the blizzards especially the banana split in a cup were fantastic 😊. Restaurant was very clean, great atmosphere, and amazing employees. And employees were very friendly and nice. Definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

If I could give a zero on service , I would! Person that waited on me was rude disrespectful and messed up my order, then had enough nerve to tell another employee that I did not say that! (Referring to my order!) I think I know what I ordered and wanted! I Informed her I had two witnesses. She was then still rude and called a manager (thank God) ! Uncalled for! The restaurant is outdated and needed a remodel years ago! And definitely need employees That know how to treat the public!! Ice cream is always melted

Atmosphere: 3

Food: 3

Service: 1

Came in at 8:15 pm and it was clearly obvious that either there was no manager or the manager on Duty. Clearly extremely unorganized in the kitchen. Several workers trying to figure out the orders. I had people come in and order after me and they got their food and left. I finally asked about my order and they dug through several to find it. Maybe they couldn't concentrate on their job with the restaurant sounding like it was a club. I personally didn't care to be bombarded with loud rap music while I tried to eat. And after speaking with another customer they also expressed their feelings about the situation. I expected more from this establishment.

Atmosphere: 1

Food: 1

Service: 1

just a regular day going through the drive thru with my 72 yr old grandma that has a speech impediment as i speak to the staff thru the mic they were rude as hell. i was asked “ can the driver speak? “ well obviously not as im speaking. it was very rude i understand they mightve not been able to hear me very well but im also very pregnant climbing over my gma to order. definitely not a way to speak to your customers as i was trying to speak up so they could hear me better. needs better staff

Atmosphere: 1

Food: 5

Service: 1

The team here can't seem to follow simple instructions even right as you tell them something I ordered a 4 piece chicken meal they gave me 3 and the lady who took my order questioned whether or not that's what I ordered and made me show her my receipt then they gave me a whole extra 4 PC meal instead of just giving me 1 extra strip so that went to waste. We were passing through on the way back yo canton ga had a nother 2 hour drive ahead of us and asked to have our kids ice cream cones in a cup so we could leave, said it multiple times they even responded to it and still couldn't get the simplest thing right so we had to sit there even longer for the kids to eat their ice cream before we could get back on the road. This location appears to be quite a busy location so I can understand getting flustered every now and then through a rush but this team needs better training than an online academy review bring back up front face to face training u can't teach customer service through a training video.

Atmosphere: 1

Food: 2

Service: 1

This is a really busy DQ and justly so. The service is great.

Atmosphere: 3

Food: 4

Service: 5

Employees are completely rude and beyond incompliant.

Atmosphere: 1

Food: 1

Service: 1

The blizzard was served with a lid upright. It def wasn't the best blizzard I've gotten.

Atmosphere: 3

Food: 3

Service: 3